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- Tasks: Join our team to independently complete drain repairs and provide excellent customer service.
- Company: Auger is a leading drainage service provider in the UK, known for valuing its employees.
- Benefits: Enjoy a competitive salary, annual bonuses, health plans, and generous leave policies.
- Why this job: Be part of a supportive culture with training opportunities and a focus on career progression.
- Qualifications: Experience in pipework replacement and using CCTV cameras is preferred; a clear DBS and driving licence required.
- Other info: Work Monday to Friday with no on-call duties and enjoy door-to-door pay.
The predicted salary is between 36312 - 40603 £ per year.
Overview
We are looking for a Drain Repair Engineer to join the Auger team, covering Motherwell. The total package is worth £36,412 – £40,603 without overtime.
About Auger: We provide drainage, water mains and subsidence services across the UK, doing \”whatever it takes\” for our customers. We are recognised as a Platinum level Investors in People organisation.
The Role
- Independently completing drain repairs to solve our customer\’s issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV camera, including recording and labelling
- Use of CAT scanner to identify buried services and trace existing metallic supply
- Reinstatement of surfaces including paving slabs, block paving, cold lay tarmac, concrete, etc.
You’ll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS and driving licence
What We Provide
- A choice of our quality uniform range and all PPE
- Your own fully equipped vehicle that isn\’t shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites and skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
Benefits
- Health Plan with cashback for many services including dentist, optician and physio for you and your children, as well as access to a 24-Hour GP and gym discounts
- 2 company-wide events per year and regular funded socials in your region
- A focus on training and progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage and Insurance Services
Salary and Hours
- Starting Salary – £32,381 – £36,353 dependent on experience
- Annual Bonus – approx £2000 – £2500
- 5.5% Pension Contribution – approx £1781 – £1999
- Overtime: Optional weekend OT at 1.5x rate; e.g. 10 days could top up the package to £38,280 – £42,700
- Working hours: 42.5 hours per week, Mon-Fri only; NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home
Leave
- 22 Days Annual Leave + 8 Bank Holidays
- Annual leave increases to 25 days within 5 years of service
- Enhanced bereavement, sickness and maternity/paternity leave
Interview Process
- Stage 1 – Short 15-minute phone call with our HR team
- Stage 2 – Interview with management via Teams
For further information please visit our website: www.auger.co.uk
Location note: Glasgow, Motherwell and surrounding areas may be listed for roles; refer to official postings for current vacancies.
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Drain Repair Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and techniques mentioned in the job description, such as CCTV cameras and CAT scanners. Being able to discuss your experience with these tools during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Research Auger's company culture and values, especially their commitment to customer care and teamwork. Be ready to share examples from your past work that demonstrate how you align with these values, as this can set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by thinking about common challenges faced in drain repair and how you would approach solving them. This proactive mindset will impress the interviewers and show that you can think on your feet.
✨Tip Number 4
Since the role involves communicating with customers, practice articulating technical information in a way that's easy for non-experts to understand. This skill is crucial for providing peace of mind to customers during repairs.
We think you need these skills to ace Drain Repair Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to drain repairs, pipework replacement, and any specific skills mentioned in the job description. Use keywords from the job listing to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your customer care skills and problem-solving abilities, as these are key traits they are looking for in a candidate.
Highlight Relevant Experience: In your application, emphasise any previous work involving excavations, CCTV camera usage, or surface reinstatement. Providing specific examples will help illustrate your capabilities.
Prepare for Interviews: Research common interview questions for engineering roles and prepare your answers. Be ready to discuss how you handle challenges and ensure customer satisfaction, as these are important aspects of the job.
How to prepare for a job interview at Auger
✨Know Your Technical Skills
Make sure you brush up on your technical knowledge related to drain repairs, pipework replacement, and the use of CCTV cameras. Be prepared to discuss your hands-on experience and how you've tackled challenges in previous roles.
✨Showcase Your Customer Care Skills
Since the role involves direct interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and reassure clients during repairs.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered unforeseen challenges and how you resolved them. This will show your potential employer that you're proactive and capable of thinking on your feet.
✨Research Auger and Its Values
Familiarise yourself with Auger's mission and values, especially their commitment to customer satisfaction and employee well-being. This will help you align your answers with what they value in their team members.
