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For Companies At a Glance
- Tasks: Join our team to independently complete drain repairs and provide excellent customer service.
- Company: Auger is a leading drainage service provider in the UK, known for valuing its employees.
- Benefits: Enjoy a competitive salary, annual bonuses, health plans, and generous leave policies.
- Why this job: Be part of a supportive culture with training opportunities and a focus on career progression.
- Qualifications: Experience in pipework replacement and using CCTV cameras is preferred; a clear DBS and driving licence required.
- Other info: Work Monday to Friday with no on-call duties and enjoy door-to-door pay.
The predicted salary is between 36312 - 40603 £ per year.
We\’re looking for a Drain Repair Engineer to join the Auger Team, covering Motherwell. Our total package is worth £36,412 – £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing \’whatever it takes\’ for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That\’s why we\’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
- Starting Salary – £32,381 – £36,353 dependent on experience
- Annual Bonus – approx £2000 – £2500
- 5.5% Pension Contribution – approx £1781 – £1999
Overtime
- Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 – £42,700
Working Hours
- 42.5hrs per week, Mon-Fri only & NOon-call work
- We pay door-to-door including all driving time
- Go straight to your job from home – you don\’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Hol
- AL increases to 25 days within 5 years\’ service
- Enhanced bereavement, sickness and maternity / paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn\’t shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
- ependently completing drain repairs to solve our customer\’s issue
- Confidently talk our customer through the works, giving them peace of mind**Oops, the final code** Sorry – I messed up. Let\’s correct this. The JSON string must be valid. I\’ll rewrite the entire object correctly. {
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Drain Repair Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and techniques mentioned in the job description, such as CCTV cameras and CAT scanners. Being able to discuss your experience with these tools during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Research Auger's company culture and values, especially their commitment to customer care and teamwork. Be ready to share examples from your past work that demonstrate how you align with these values, as this can set you apart from other candidates.
✨Tip Number 3
Prepare for the interview by thinking about common challenges faced in drain repair and how you would approach solving them. This proactive mindset will impress the interviewers and show that you can think on your feet.
✨Tip Number 4
Since the role involves communicating with customers, practice articulating technical information in a way that's easy for non-experts to understand. This skill is crucial for providing peace of mind to customers during repairs.
We think you need these skills to ace Drain Repair Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to drain repairs, pipework replacement, and any specific skills mentioned in the job description. Use keywords from the job listing to demonstrate your fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention your customer care skills and problem-solving abilities, as these are key traits they are looking for in a candidate.
Highlight Relevant Experience: In your application, emphasise any previous work involving excavations, CCTV camera usage, or surface reinstatement. Providing specific examples will help illustrate your capabilities.
Prepare for Interviews: Research common interview questions for engineering roles and prepare your answers. Be ready to discuss how you handle challenges and ensure customer satisfaction, as these are important aspects of the job.
How to prepare for a job interview at Auger
✨Know Your Technical Skills
Make sure you brush up on your technical knowledge related to drain repairs, pipework replacement, and the use of CCTV cameras. Be prepared to discuss your hands-on experience and how you've tackled challenges in previous roles.
✨Showcase Your Customer Care Skills
Since the role involves direct interaction with customers, be ready to share examples of how you've provided excellent customer service in the past. Highlight your ability to communicate effectively and reassure clients during repairs.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific instances where you've encountered unforeseen challenges and how you resolved them. This will show your potential employer that you're proactive and capable of thinking on your feet.
✨Research Auger and Its Values
Familiarise yourself with Auger's mission and values, especially their commitment to customer satisfaction and employee well-being. This will help you align your answers with what they value in their team members.
