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- Tasks: Independently complete drain repairs and provide excellent customer service.
- Company: Join Auger, a top-rated employer in the drainage industry.
- Benefits: Competitive salary, health plan, annual leave, and bonuses.
- Why this job: Make a real difference while building a stable, long-term career.
- Qualifications: Experience in pipework replacement and customer care.
- Other info: Enjoy a supportive team environment with great training opportunities.
The predicted salary is between 36312 - 40603 £ per year.
We're looking for a Drain Repair Engineer to join the Auger Team, covering Banbury. Our total package is worth £36,412 - £40,603 without overtime.
About Auger: We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials:
- Starting Salary - £32,381 - £36,353 dependent on experience
- Annual Bonus - approx £2000 - £2500
- 5.5% Pension Contribution - approx £1781 -£1999
- Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 -£42,700
Working Hours:
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home - you don’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave:
- 22 Days Annual Leave + 8 Bank Holidays, increasing to 25 days within 5 years' service
- Enhanced bereavement, sickness and maternity/paternity leave
Benefits:
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide:
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn’t shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role:
- Independently completing drain repairs to solve our customer’s issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience:
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV Camera, including recording & labelling
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You’ll be a great fit for Auger if:
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process:
- Stage 1 - Short 15 min phone call with our HR team
- Stage 2 - Interview with management via Teams
For further information please visit our website www.auger.co.uk
Drain Repair Engineer in Banbury employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer in Banbury
✨Tip Number 1
Get to know Auger and their values before your interview. They’re all about customer care and teamwork, so think of examples from your past work where you’ve gone the extra mile for a customer or collaborated with others to solve a problem.
✨Tip Number 2
Practice your communication skills! You’ll need to confidently explain your work to customers, so try role-playing with a friend or family member. This will help you feel more at ease when it comes to talking through your repair processes.
✨Tip Number 3
Don’t forget to highlight your technical skills during the interview. Make sure you can discuss your experience with pipework replacement, CCTV cameras, and reinstatement techniques. The more specific you are, the better!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be one step closer to joining a team that values its members and offers great benefits.
We think you need these skills to ace Drain Repair Engineer in Banbury
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Drain Repair Engineer role. Highlight relevant experience, especially in pipework replacement and using CCTV cameras. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share why you're passionate about drainage services and how you can contribute to our team. Remember, we love candidates who take pride in their work and care for customers.
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We value engineers who can find solutions on the spot, so let us know how you've done this before!
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining the Auger Team!
How to prepare for a job interview at Auger
✨Know Your Stuff
Make sure you brush up on your technical skills related to drain repairs. Familiarise yourself with pipework replacement, CCTV camera usage, and reinstatement techniques. Being able to discuss these confidently will show that you're the right fit for the role.
✨Customer Care is Key
Since Auger values customer satisfaction, be prepared to share examples of how you've provided excellent service in the past. Think about times when you’ve solved problems for customers or gone the extra mile to ensure their peace of mind.
✨Team Player Vibes
Highlight your ability to work well with others. Auger looks for engineers who can communicate effectively with both customers and team members. Share experiences where collaboration led to successful outcomes, especially in challenging situations.
✨Ask Questions
Don’t forget to prepare some questions for your interviewers! This shows your interest in the company and the role. You might ask about training opportunities, the team culture, or how they handle on-site challenges. It’s a great way to demonstrate your enthusiasm for joining Auger.