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- Tasks: Provide top-notch customer support and manage administrative tasks with precision.
- Company: Join a dynamic team in Wetherby with a focus on inclusivity and growth.
- Benefits: Enjoy 25 days holiday, private healthcare, and a pension scheme.
- Other info: Opportunities for professional development and a commitment to diversity.
- Why this job: Be part of a supportive environment where your skills can shine and grow.
- Qualifications: Experience in administration, strong communication, and computer skills required.
The predicted salary is between 24000 - 32000 £ per year.
We are looking for an experienced Office Administrator to join our team in Wetherby. This is a full-time on-site position paying up to £28,000 with excellent benefits, including Private Healthcare.
What you'll be doing:
- To provide telephone support and ensure incoming calls are answered as quickly as possible during busy periods
- Proactively support and embed a generative safety culture
- To enter enquiries and bookings onto WS5 system
- To enter data and provide quotations from WS5 for the commercial teams
- To produce reports and correspondence as and when requested by customers and the commercial team
- To ensure Job Completions are processed accurately with attention to detail on the paperwork and on time for invoicing purposes when required
- To ensure inter group and internal movements are processed correctly with attention to detail on the paperwork when required
- To ensure internal transactions are processed on a regular basis
- To ensure correct procedures are always followed
- To carry out incidental office duties
- Undertaking specific projects if required
- Maintaining continuous professional development and competence for the role
What we are looking for:
- Administration experience
- Excellent communication skills
- Strong computer skills (MS Word, Excel, Outlook)
- Strong analytical skills
- Good organisational skills
- An ability to balance your workload
- An ability to focus on detail and complete administrative duties to tight deadlines
- An excellent command of the English language (both written and verbal)
- An ability to remain courteous and professional in a busy environment
What's in it for you:
- 25 days holiday (plus bank holidays)
- 20 days Company Sick Pay
- Pension 5% matched
- Life Assurance 4 x salary
- Salary sacrifice EV scheme
- Salary sacrifice cycle to work scheme
- Private health scheme via Benenden
- Optional health cash plan
- Enhanced maternity & paternity
- Volunteer day
Closing Date: Monday 30th March, 2026
We’re committed to building a diverse and inclusive workplace where everyone can thrive. We welcome applicants from all backgrounds and are happy to make reasonable adjustments to support candidates through our recruitment process.
Customer Support Administrator in Wetherby employer: Augean
Contact Detail:
Augean Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Administrator in Wetherby
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and skills, especially those related to administration and customer support.
✨Tip Number 3
Don’t forget to prepare some questions to ask at the end of your interview. This shows that you’re engaged and keen to learn more about the role and the company, which is super important for a Customer Support Administrator.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to take the next step in your career.
We think you need these skills to ace Customer Support Administrator in Wetherby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Administrator role. Highlight your administration experience and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this position. Be sure to mention your excellent communication skills and attention to detail, as these are key for us.
Showcase Your Skills: Don’t forget to showcase your strong computer skills, especially with MS Word, Excel, and Outlook. If you have experience with data entry or report generation, let us know! We love seeing those analytical skills in action.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Augean
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like providing telephone support and processing paperwork accurately. This will help you demonstrate how your experience aligns with what they’re looking for.
✨Show Off Your Communication Skills
Since excellent communication is a must for this role, prepare examples of how you've effectively communicated in previous positions. Think about times when you handled difficult calls or collaborated with teams to solve problems. This will showcase your ability to remain courteous and professional under pressure.
✨Demonstrate Attention to Detail
Given the emphasis on accuracy in data entry and paperwork, be ready to discuss how you ensure precision in your work. You could mention specific tools or methods you use to double-check your work, which will highlight your strong organisational skills.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with thoughtful questions about the company culture, team dynamics, or specific projects. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.