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For Companies At a Glance
- Tasks: Engage with residents and prospects, conduct property tours, and manage leasing processes.
- Company: Join a vibrant community management team in Shrewsbury, MA, dedicated to exceptional service.
- Benefits: Earn $21/hr plus commissions, with opportunities for growth and development.
- Why this job: Be the face of our community, making connections and creating memorable experiences for residents.
- Qualifications: High School Diploma/GED and two years of sales or customer service experience required.
- Other info: Training provided on Fair Housing laws and other essential industry knowledge.
Job Description
Position Title: Leasing Consultant
Location: Shrewsbury, MA
Supervisor: Community Manager
Compensation: From $21.00/hr, plus commissions
Job Overview
A Leasing Associate acts as an initial ambassador between the public, the residents of the apartment community and the community management team. This individual is responsible for providing exceptional service to community residents, future residents, and internal team members.
Essential Job Functions
Provides first-line customer service for prospective and current residents, as well as property guests
Leads tours of property, showing vacant units and marketing property amenities to close sales and maintain and increase occupancy
Tracks and follows up with all referrals, walk-ins, and phone inquiries
Develops and maintains reference book detailing property\’s unique features, amenities, size, vacancies, rental rates, and current leasing promotions
Assists with developing and coordinating leasing events and resident promotional activities
Prepares leasing checklist and package which includes all required forms, deposits, schedules, and information
Processes lease applications
Completes and maintains lease files for each rental, and ensures all files contain required documentation.
Essential Job Functions, Cont
Works with management to develop and implement residential programming, including special events and ongoing instructional and recreational activities
Visits comparable properties and assists Community Manager in preparing competitive market analysis reports
Remains current on and compliant with policies and laws affecting the marketing and leasing of the property, including the Company\’s leasing agreement, Landlord Tenant code, Fair Housing laws, and other applicable laws
Maintains regular daily office hours, ensuring adequate coverage on weekends and holidays.
Knowledge, Skills And Abilities Required
Valid driver\’s license is required
High School Diploma/GED
Minimum of two years sales, customer service, leasing experience or equivalent experience
Ability to communicate effectively both in writing and verbally to communicate issues, problems, ideas, concerns, and information on work progress.
Ability to interact positivity with residents, employees, vendors, and the public.
Technology experience: Ability to use a computer to clock in/out and perform basic web-based tasks (Microsoft Office)
Ability to follow directives and work with minimum supervision.
Basic arithmetic skills.
Excellent follow up and follow through skills; solid organizational and interpersonal skills; ability to work as a team member.
Working knowledge of MS Office Suite, Databases
Training Requirements To Be Completed Upon Hire
Harassment and Fair Housing Classes with a passing grade
Other general business/industry related classes as assigned
Salary: $21.00 per hour #J-18808-Ljbffr
Leasing Consultant employer: Audubon Capital Partners
Contact Detail:
Audubon Capital Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leasing Consultant
✨Tip Number 1
Familiarise yourself with the local rental market in Shrewsbury. Understanding the competition and current trends will help you speak confidently about the property and its unique features during interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were prospective tenants. This will help you refine your communication style and prepare for real-life scenarios you'll encounter as a Leasing Consultant.
✨Tip Number 3
Network with current or former leasing consultants to gain insights into the role. They can provide valuable tips on what employers are looking for and how to stand out during the hiring process.
✨Tip Number 4
Stay updated on Fair Housing laws and other relevant regulations. Demonstrating your knowledge of these laws during your interview will show that you are serious about compliance and professionalism in the leasing industry.
We think you need these skills to ace Leasing Consultant
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Leasing Consultant. Familiarise yourself with customer service expectations, property management tasks, and the importance of effective communication.
Tailor Your CV: Highlight relevant experience in sales, customer service, or leasing in your CV. Use specific examples that demonstrate your ability to interact positively with residents and manage inquiries effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your understanding of the leasing process and how your skills align with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at Audubon Capital Partners
✨Know the Property Inside Out
Before your interview, make sure to research the property thoroughly. Familiarise yourself with its unique features, amenities, and current leasing promotions. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Leasing Consultant, exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer inquiries or resolved issues. Highlighting these skills will show that you can effectively interact with residents and prospective tenants.
✨Prepare for Role-Playing Scenarios
Interviews for leasing positions often include role-playing scenarios to assess your sales techniques and customer interaction. Practice common scenarios, such as giving a property tour or handling objections, to showcase your ability to close sales and maintain occupancy.
✨Understand Fair Housing Laws
Familiarise yourself with Fair Housing laws and other relevant regulations. Being knowledgeable about these laws not only shows your professionalism but also demonstrates your commitment to ethical leasing practices, which is crucial for any leasing consultant.