Cruise Product Executive

Your Journey Starts with Us
For over 30 years,we’vebeen crafting tailor‑made travel experiences that reflect each client’s unique perspective of the world, helping them create truly unforgettable memories. Behind every exceptional trip isa team of passionate experts,andthis is your opportunity to be part of it.
When you join Audley Travel, you become part of a supportive, collaborative communitythat’sinvested in your success.We empower our people to thrive through meaningful development opportunities, a culture that celebrates individuality, and an environment where your ideas are heard, valued, and make a real impact.
See more about life at Audley Travel!
TheOpportunity
As the Cruise Product Executive you will be responsible for supporting the Global Cruise Manager with developing new product, managing supplier relationships, ensuring high levels of service delivery to clients and sales teams, maintaining accurate product content and providing sales teams with training and support.
Key responsibilities include:

• Work with cruise lines to deliver product differentiation
• Pro-actively review competitor product offering and stay close to new developments via travel media, supplier updates and industry forums
• Develop an effective information flow with sales teams to help identify product gaps while reinforcing approach to consolidation
• Ensure all Health and Safety and responsible tourism requirements are met when sourcing product
• Help develop strong relationships to ensure Audley have an effective and functioning partnership with the very best suppliers
• Routinely evaluate supplier performance and share observations and proposed actions with Global Cruise Manager where applicable
• Attend supplier meetings, assisting with preparation, minute taking and actions
• Attend trade and supplier events as required
• Establish feedback channels with suppliers and sales teams to ensure system text, product information and client documentation is accurate
• Review client feedback and act to correct documentation inaccuracies
• Provide sales teams with appropriate information and guides to aid familiarity with product mix, client experience and pricing.
• Maintain accuracy of existing suppliers and product components, ensuring updates from sales or suppliers are actioned in a timely manner

We value our people’s wellbeing and understand the importance of flexibility.That’swhy we offer hybrid working, with the opportunity to split your time between one of our offices and working remotely from anywhere in the UK.We ask that employees are office-based for a minimum of 3 days per week.
WhatYou’llBring to the Team
You will bring a genuine passion for the cruise industry, combined with strong knowledge of the market and customer trends. With experience in new product development, you'll play a key role in shaping and evolving our cruise offering.
Additional experiencerequired:

• A confident communicator that listens and seeks out different views with an innovative approach to product
• A positive and enthusiastic person who is comfortable interacting with others, work as part of a team and share knowledge
• Flexible to changing priorities and new processes
• Have a strong desire to get things right and be a natural organiser who can multitask
• Passionate about keeping up to date with the latest industry trends and news
• Have a passion for self‑development and to proactively improve knowledge and learn from experiences
• A strong team player who is comfortable working independently but also share ideas and adopt best practices
• Work to given timescales in a fast‑paced environment and be self‑motivated

Why AudleyTravel
Alongside competitive salaries and benefits that support your well‑being,you’llfind a role that inspires you, challenges you, and connects you to something bigger. Ifyou’repassionate about travel and seeking a career that excites, rewards, and grows with you, Audley Travel is where your journey begins.
There’s more:

• Holiday - 25 days rising to 30 days with length of service
• A day off for your birthday
• A day off for volunteering to support a charity, local supportgroupor community work of your choice
• Access toHealthshieldhealth cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employeeassistanceprogrammeand counselling
• Enhanced family leave&pension scheme
• Life insurance
• Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
• Wellhub– a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
• Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers

We believeit’sour people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment and encourage you to let us know if there's anything we can do to make your application process easier for you for any reason to help you shine!

Country

Country United Kingdom

Location

Location Hybrid; London; Witney

Salary £33,00 to £38,000 (Dependent on Experience)