At a Glance
- Tasks: Serve delicious food and drinks while ensuring a top-notch experience for our guests.
- Company: Join Audley Group, a luxury retirement village known for its exceptional service and beautiful settings.
- Benefits: Enjoy flexible hours, competitive pay, discounts on food, and great development opportunities.
- Why this job: Be part of a vibrant team where your skills can shine and grow in hospitality.
- Qualifications: Previous hospitality experience is a plus; bring your positive attitude and communication skills.
- Other info: We value diversity and are committed to creating an inclusive workplace for everyone.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development. This makes it a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Waiter / Waitress, you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will receive a warm welcome and seamless service. Whether taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, assist in setting up for special events, and maintain cleanliness.
The Ideal Candidate:
- Previous experience in hospitality and handling cash (preferably).
- Taking pride in everything you do is an essential quality for this role.
- A ‘can do’ attitude and an organised approach that ensures tasks are completed.
- Excellent communication skills.
- Self-motivated and driven by standards and sales opportunities.
- Eager to learn and develop.
- Hands-on and flexible approach to daily duties and shift patterns.
- Warm, professional, empathetic, and smartly turned out.
In Return You Will Receive:
- Work-life balance.
- Competitive salary.
- Company pension scheme, with a 5% company contribution.
- 28 days holiday (inclusive of bank holidays).
- 50% discount on food and drinks at all of our restaurants nationwide.
- Guest suites at staff rates at all of our luxury villages nationwide.
- Excellent learning and development opportunities.
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme.
- Refer a friend bonus scheme.
- Free uniform and much more.
Audley Group is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Waiter / Waitress employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and the types of cuisine offered at Audley. Being knowledgeable about the dishes will not only impress during your interview but also show your genuine interest in providing excellent service.
✨Tip Number 2
Demonstrate your communication skills by engaging with current staff or customers at the restaurant. This will give you insights into the work environment and help you articulate your understanding of customer service during the application process.
✨Tip Number 3
Showcase your flexibility and willingness to learn by discussing any previous experiences where you adapted to new roles or responsibilities. This is particularly important in a dynamic hospitality setting like Audley.
✨Tip Number 4
Highlight your pride in delivering exceptional service by preparing examples from past experiences where you went above and beyond for customers. This will resonate well with the values of Audley and their commitment to quality.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any previous roles where you provided excellent customer service, handled cash, or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your eagerness to learn and develop. Mention specific skills that align with the job description, such as communication skills and a 'can do' attitude.
Showcase Your Personality: In your application, let your personality shine through. The role requires a warm and professional demeanour, so use your writing to convey your enthusiasm for providing exceptional service.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are key in the hospitality industry.
How to prepare for a job interview at Audley Villages
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience in hospitality during your interview. Discuss specific roles you've held, the types of establishments you've worked in, and how you contributed to providing excellent service.
✨Demonstrate Excellent Communication Skills
Since communication is key in this role, be prepared to discuss how you effectively interact with customers and team members. Share examples of how you've handled difficult situations or provided exceptional service.
✨Emphasise Your 'Can Do' Attitude
The ideal candidate should have a positive and proactive approach. Be ready to share instances where you've gone above and beyond to ensure customer satisfaction or improve service efficiency.
✨Prepare for Role-Playing Scenarios
You might be asked to role-play a scenario during the interview, such as taking a reservation or serving a customer. Practice these scenarios beforehand to demonstrate your ability to handle real-life situations smoothly.