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For Companies At a Glance
- Tasks: Serve food and drinks, manage reservations, and ensure a top-notch experience for guests.
- Company: Join Mayfield, a vibrant retirement village with a focus on community and quality service.
- Benefits: Enjoy flexible hours, competitive pay, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Perfect for building hospitality skills in a supportive environment with great career development opportunities.
- Qualifications: Customer service experience, strong communication skills, and a positive, organised attitude are essential.
- Other info: Free uniform, health care cash plan, and a fun team atmosphere await you!
The Customer Services Assistant in our Food and Beverage team will be based at our Mayfield retirement village in Watford. Mayfield Watford is part of a buzzing residential neighbourhood which includes facilities such as a shop, food and beverage outlet, leisure club and a beautiful riverside park.
Mayfield villages comprises of owners, who permanently reside on site within their own private homes and who pay a management fee for the upkeep of their properties and access to services on site. In addition the village hosts external customers and this role is responsible for providing a first class, positive experience for all.
The Role
We’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality with the support of our May
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Waiter / Waitress employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and services offered at Mayfield Watford. Knowing the ins and outs of what you’ll be serving will not only boost your confidence but also impress potential employers during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by volunteering or working in similar environments. This experience can help you build a rapport with customers, which is crucial for the role, and gives you real-life examples to discuss when networking or interviewing.
✨Tip Number 3
Network with current employees or those in the hospitality industry. They can provide insights into the company culture and expectations, and may even refer you internally, which can significantly increase your chances of landing the job.
✨Tip Number 4
Demonstrate your enthusiasm for the role by engaging with the company’s social media. Commenting on posts or sharing relevant content shows your interest and can help you stand out to hiring managers who value proactive candidates.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Customer Services Assistant position. Tailor your application to highlight relevant experience in customer service and hospitality.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific experiences that demonstrate your communication skills, ability to work under pressure, and customer engagement capabilities.
Highlight Relevant Experience: In your CV, emphasise any previous roles in customer-facing positions. Include examples of how you provided excellent service, handled queries, and contributed to a positive customer experience.
Proofread Your Application: Before submitting, thoroughly proofread your application for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Audley Villages
✨Showcase Your Customer Service Skills
As a waiter or waitress, your ability to provide excellent customer service is crucial. Be prepared to share specific examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to creating a positive experience for guests.
✨Demonstrate Teamwork
This role requires strong collaboration with colleagues. During the interview, highlight instances where you successfully worked as part of a team. Emphasise your ability to support others and contribute to a harmonious work environment.
✨Prepare for Menu Knowledge Questions
Familiarise yourself with common food and beverage items that might be served at the establishment. Be ready to discuss how you would advise customers on menu choices, including any dietary restrictions or preferences they may have.
✨Exhibit a Positive Attitude
A 'can do' attitude is essential in hospitality. Make sure to convey your enthusiasm for the role and your willingness to tackle challenges. Employers appreciate candidates who are self-motivated and eager to learn and grow within the company.
