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- Tasks: Manage sales enquiries and build relationships with customers while showcasing stunning retirement properties.
- Company: Join Audley Group, a leader in stylish retirement living with exceptional facilities and services.
- Benefits: Enjoy 25 days holiday, commission schemes, employee discounts, and comprehensive sales training.
- Why this job: Be part of a transformative retirement experience, helping others find their dream homes in beautiful settings.
- Qualifications: Previous sales experience, excellent communication skills, and a full UK/EU driving licence required.
- Other info: Long-term career growth opportunities with ongoing training and development within the Audley Group.
The predicted salary is between 28800 - 43200 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars to health clubs and swimming pools. And, of course, exceptional service throughout. Through our dedicated care teams, we provide owners as well as customers out in the local community with the support they need to remain independent. This beautiful newly opened village comprises 65 apartments, duplex penthouses and cottages, set amongst beautiful landscaped gardens. As well as beautiful properties set in exquisite surroundings, this new retirement village includes a lounge bar and bistro, gym/fitness suite and wellness services for homeowners. Each property benefits from either an extensive balcony, terrace, or private garden, giving property owners the opportunity to enjoy the beautiful natural surroundings and landscape gardens which are complete with mature native trees and wildflowers. This is a sales role where you will be selling not just a property, but also a type of retirement that can offer people a whole new lease of life.
Key responsibilities:
- To overall manage the sales enquiries, reporting on volume and timelines of current enquiry status.
- To engage in purchasing customers and continue a professional relationship that is informative and helpful.
- To generate new appointments from an existing database via organised outbound calls.
- To provide information to new and interested customers from an ‘off plan’ visual and provide in-property viewings.
- To support events for potential new customers that are being introduced and engaged into the brand.
- To support manage the sales environment including the sales office and sales suites to ensure they are presentable and fit for impromptu and scheduled customer interest.
- To manage sales enquiries via telephone, internet leads, walk-ins and scheduled/impromptu appointments.
- To present the brand to all enquiries in an informed manner, providing information and following a next steps sales programme to optimise progressive interest.
Required skills and experience:
- Previous sales and face-to-face customer service experience is essential.
- Excellent communication skills and telephone manner.
- Proven experience of high customer service.
- Experience of being in a role that is results driven and measured.
- The ability to work accurately whilst under pressure in a target orientated environment.
- Computer literate.
- A team player with excellent organisational skills.
- A good knowledge of the local area.
- You must hold a full UK/EU driving licence and have access to your own transport.
Why you would like to work here:
Working with Audley is a long-term career prospect, because we develop our sites in phases, and resell apartments when they become available. We will help you develop, too, with sales training throughout your career, including a management development programme. There are wider opportunities throughout the Audley Group, including with our sister brand, Audley Villages.
Incentive plans:
- Commission Scheme.
- Membership to our employee discount portal with access to discounts at all major retailers.
- Membership to our Healthcare cash plan scheme.
- Pension Scheme.
- 25 days holiday plus 8 Bank Holidays.
- Saturday working on a rota basis.
- Audley Academy full sales training provided.
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Sales Consultant employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the unique selling points of Audley Villages and Mayfield Villages. Understanding what sets these retirement communities apart will help you engage potential customers more effectively and demonstrate your passion for the brand.
✨Tip Number 2
Network within the local community to build relationships and gain insights into the needs and preferences of potential customers. This will not only enhance your understanding of the market but also position you as a trusted advisor when engaging with enquiries.
✨Tip Number 3
Practice your communication skills, especially in face-to-face scenarios. Role-playing sales conversations with friends or family can help you refine your approach and boost your confidence when interacting with potential buyers.
✨Tip Number 4
Stay updated on industry trends and customer preferences in the retirement living sector. This knowledge will enable you to provide informed advice to customers and position yourself as an expert during the sales process.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of a Sales Consultant.
Craft a Compelling CV: Ensure your CV showcases your previous sales and customer service experience. Use specific examples that demonstrate your communication skills, ability to work under pressure, and results-driven mindset.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you are interested in working with Audley Villages and how you can contribute to enhancing the lives of their customers.
Highlight Local Knowledge: Since knowledge of the local area is important, mention any relevant experience or familiarity you have with the community. This will show your potential employer that you can connect with customers effectively.
How to prepare for a job interview at Audley Villages
✨Know the Brand Inside Out
Before your interview, make sure you research Audley Villages and Mayfield Villages thoroughly. Understand their values, the services they offer, and what sets them apart in the retirement living sector. This knowledge will help you demonstrate your genuine interest in the role and the company.
✨Showcase Your Sales Experience
Prepare to discuss your previous sales and customer service experiences in detail. Be ready to share specific examples of how you've successfully managed customer relationships and met sales targets. Highlight any results-driven achievements that align with the responsibilities of the Sales Consultant role.
✨Demonstrate Excellent Communication Skills
Since this role requires strong communication skills, practice articulating your thoughts clearly and confidently. During the interview, focus on your ability to engage with customers, provide information, and maintain a professional relationship. Consider role-playing common sales scenarios to showcase your skills.
✨Be Prepared for Situational Questions
Expect situational questions that assess how you would handle various sales scenarios. Think about how you would manage a difficult customer or how you would generate new appointments from existing leads. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
