At a Glance
- Tasks: Supervise the restaurant team to ensure top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at restaurants nationwide.
- Other info: We celebrate diversity and are committed to equal employment opportunities for all.
- Why this job: Build your hospitality career in a supportive environment with excellent training opportunities.
- Qualifications: Experience in food and beverage management in a 4* or higher setting is essential.
The predicted salary is between 28800 - 43200 € per year.
The Role
The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
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Restaurant Supervisor in Reading employer: Audley Villages
At Audley Group, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values training and development in the hospitality sector. As a Restaurant Supervisor within our luxurious retirement village, you will enjoy a competitive salary, generous holiday allowance, and unique benefits such as discounts at our nationwide restaurants and access to employee wellness programmes. Join us to be part of a dedicated team that prioritises high standards of service while fostering personal and professional growth in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant Supervisor in Reading
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to high-quality service and luxury will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. They can provide insights into the role and may even refer you directly to us at StudySmarter.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated excellent customer service and team leadership. Real-life examples will showcase your suitability for the Restaurant Supervisor position.
✨Tip Number 4
Stay updated on current trends in the food and beverage industry, particularly in fine dining. This knowledge can set you apart and show your passion for the role when you engage with our team.
We think you need these skills to ace Restaurant Supervisor in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in communication, organisation, and problem-solving.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you've successfully managed a team or dealt with customer complaints empathetically.
Highlight Relevant Skills:In your application, focus on your knowledge of cash handling procedures, stock control, and health and safety regulations. Provide examples of how you've maintained high standards in previous roles.
Showcase Your Flexibility:Demonstrate your hands-on approach and flexibility in your application. Mention instances where you've adapted to unexpected situations or taken on various tasks to support your team.
How to prepare for a job interview at Audley Villages
✨Showcase Your Experience
Be prepared to discuss your previous experience in food and beverage management, especially in a 4-star or higher environment. Highlight specific examples where you successfully managed a team or improved service quality.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be ready to provide examples of how you've effectively communicated with both staff and customers in past roles.
✨Emphasise Problem-Solving Abilities
Prepare to discuss situations where you've had to deal with unexpected challenges, such as employee shortages or customer complaints. Show how you approached these issues with a hands-on and flexible attitude.
✨Understand the Company Culture
Research Audley Group and its commitment to high standards and employee development. Be ready to express why you want to be part of their team and how you align with their values, particularly around service quality and community.
