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For Companies At a Glance
- Tasks: Supervise the restaurant team to ensure top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Build your hospitality career in a supportive environment with excellent training opportunities.
- Qualifications: Experience in food and beverage management in a 4* or higher setting is essential.
- Other info: We value diversity and are committed to equal employment opportunities for all.
The predicted salary is between 28800 - 43200 £ per year.
The Role
The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
AV_CHP
Restaurant Supervisor employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Audley Retirement village and its unique offerings. Understanding the environment and the clientele will help you demonstrate your enthusiasm and suitability for the role during any interviews.
✨Tip Number 2
Network with current or former employees of Audley Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience and skills.
✨Tip Number 3
Prepare to discuss specific examples from your previous roles that showcase your food and beverage management experience. Highlight situations where you've successfully handled complaints or managed a team under pressure, as these are key aspects of the Restaurant Supervisor role.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the hospitality industry. Being able to speak confidently about COSHH, Fire safety, and Health & Safety will demonstrate your readiness to uphold the high standards expected at Audley.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in communication, organisation, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you've successfully managed a team or dealt with customer complaints in a warm and empathetic manner.
Highlight Relevant Skills: In your application, clearly outline your knowledge of cash handling procedures, stock control, and health and safety regulations. Use examples to demonstrate how you've applied these skills in previous roles.
Show Enthusiasm for Development: Express your eagerness to grow within the company. Mention any training or development opportunities you’ve pursued in the past and how they have prepared you for this role at Audley Group.
How to prepare for a job interview at Audley Villages
✨Know the Company and Its Values
Before your interview, take some time to research Audley Group and understand their commitment to quality service and employee development. Familiarise yourself with their values and how they prioritise customer experience, as this will help you align your answers with what they are looking for.
✨Demonstrate Your Leadership Skills
As a Restaurant Supervisor, you'll need to showcase your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team, dealt with complaints, or handled unexpected situations. This will illustrate your hands-on approach and flexibility.
✨Highlight Your Knowledge of Health and Safety
Given the importance of legislative requirements like COSHH and Health & Safety in this role, be ready to discuss your knowledge and experience in these areas. Mention any relevant training or certifications you have, and how you ensure compliance in a hospitality setting.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about how you would handle specific situations, such as a sudden staff shortage or a customer complaint. Practising your responses will help you feel more confident and articulate during the interview.
