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- Tasks: Supervise the restaurant team to ensure top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Build your hospitality career in a supportive environment with excellent training opportunities.
- Qualifications: Experience in food and beverage management in a 4* or higher setting is essential.
- Other info: We celebrate diversity and are committed to equal employment opportunities for all.
The predicted salary is between 28800 - 43200 £ per year.
Full Time | 37.5 hours | £27,000 – Salary review in April
The Role
The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our RestaurantSupervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
In Return You Will Receive
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&Ipolicy/statement’
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Restaurant Supervisor employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury settings. They can provide insights into the role and may even refer you directly to us at StudySmarter.
✨Tip Number 3
Prepare to discuss specific scenarios where you've demonstrated excellent customer service and team leadership. Real-life examples will showcase your skills effectively and resonate well with our hiring team.
✨Tip Number 4
Stay updated on current trends in the food and beverage industry. Being knowledgeable about new dining experiences or customer preferences can set you apart as a candidate who is proactive and passionate about the field.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in communication, organisation, and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific experiences where you've successfully managed a team or dealt with customer complaints empathetically.
Highlight Relevant Skills: In your application, clearly outline your knowledge of cash handling procedures, stock control, and health and safety regulations. Use examples to demonstrate how you've applied these skills in previous roles.
Showcase Your Flexibility: Since the role requires a hands-on and flexible approach, include examples of how you've adapted to unexpected situations in the past. This could be managing staff shortages or stepping into different roles as needed.
How to prepare for a job interview at Audley Villages
✨Know the Company Inside Out
Before your interview, make sure to research Audley Retirement Village thoroughly. Understand their values, mission, and the unique aspects of their hospitality services. This will help you tailor your answers and show genuine interest in the role.
✨Demonstrate Your Leadership Skills
As a Restaurant Supervisor, you'll need to showcase your ability to lead a team effectively. Prepare examples from your past experiences where you've successfully managed staff, resolved conflicts, or improved service standards. Highlight your hands-on approach and flexibility.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations, such as dealing with customer complaints or managing unexpected staff shortages. Think through your responses in advance, focusing on your problem-solving skills and empathy towards customers and team members.
✨Showcase Your Knowledge of Compliance
Familiarise yourself with relevant legislation such as COSHH, Health & Safety, and Fire Safety. Be ready to discuss how you would ensure compliance within the restaurant environment, demonstrating your commitment to maintaining high standards of safety and hygiene.
