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- Tasks: As a Night Porter, you'll provide friendly service and ensure a secure environment for our residents.
- Company: Join Audley Group, where we create stylish retirement villages with top-notch facilities and exceptional care.
- Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at our restaurants and luxury villages.
- Why this job: Be part of a supportive team that values work-life balance and offers great training opportunities.
- Qualifications: Strong communication skills and a positive attitude are essential; experience with computers is a plus.
- Other info: Flexible shifts and a chance to make a real difference in the lives of our residents.
The predicted salary is between 24000 - 36000 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars to health clubs and swimming pools. And, of course, exceptional service throughout. What’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It’s retirement, but not as the UK has known it.
As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.
The Ideal Candidate:
- Strong communication skills.
- Good level of literacy and numeracy as well as written and oral English.
- Experience of using a computer would be an advantage.
- Ability to multi-task.
- You should be able to identify priorities and manage time effectively.
- Positive attitude and tolerant nature.
- Flexible approach to daily duties and shift patterns.
- Pool cleaning and completing pool test log.
- Preparing swimming pool and club for day use.
- Ensuring cleanliness of all public areas as appropriate.
- Refuse collection throughout the village.
- Cleaning duties throughout communal areas.
- Ability to work under pressure and perform well in an emergency.
- Warm, professional and empathetic.
In Return You Will Receive:
- Work life balance.
- Competitive salary.
- Company pension scheme, with a 5% company contribution.
- 28 days holiday (inclusive bank holidays).
- 50% discount on food and drinks at all of our fine dining restaurants nationwide.
- Guest suites at staff rates at all of our luxury villages nationwide.
- Full training provided by our Academy.
- Excellent learning and development opportunities.
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme.
- Refer a friend bonus scheme.
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Night Porter (Bristol) employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter (Bristol)
✨Tip Number 1
Familiarise yourself with the specific services and facilities offered at Mayfield and Audley Villages. Understanding what makes these communities unique will help you engage with potential employers and demonstrate your enthusiasm for creating a welcoming environment.
✨Tip Number 2
Highlight any previous experience in customer service or hospitality roles during your conversations. Being able to share real-life examples of how you've provided exceptional service can set you apart from other candidates.
✨Tip Number 3
Showcase your ability to multitask and manage time effectively by preparing scenarios where you've successfully handled multiple responsibilities. This is crucial for a Night Porter role, so be ready to discuss how you prioritise tasks under pressure.
✨Tip Number 4
Demonstrate your positive attitude and empathetic nature during any interactions. Employers are looking for candidates who can create a warm and secure environment, so be sure to convey your genuine interest in supporting the community.
We think you need these skills to ace Night Porter (Bristol)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Night Porter role. Emphasise your customer service experience, communication skills, and any previous roles that required multitasking or working under pressure.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that resonate with you, such as creating a warm environment or providing care support.
Highlight Relevant Skills: In your application, clearly outline your strong communication skills, literacy, numeracy, and any computer experience. Provide examples of how you've successfully managed time and priorities in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Audley Villages
✨Showcase Your Communication Skills
As a Night Porter, strong communication is key. Be prepared to demonstrate your ability to engage with others warmly and effectively during the interview. Think of examples where you've successfully communicated in previous roles.
✨Highlight Your Multi-Tasking Abilities
The role requires juggling various tasks, from administrative duties to cleaning. Share specific instances where you've managed multiple responsibilities simultaneously, showcasing your time management skills.
✨Emphasise Your Flexibility
With varying shift patterns and daily duties, flexibility is crucial. Discuss your willingness to adapt to changing situations and how you've handled unexpected challenges in past jobs.
✨Demonstrate a Positive Attitude
A warm and professional demeanour is essential for this role. Convey your positive outlook and tolerant nature during the interview, perhaps by sharing a story that illustrates your empathetic approach to customer service.