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- Tasks: Deliver exceptional service to guests and ensure a warm, welcoming atmosphere.
- Company: Join a luxury brand within a vibrant retirement village with a focus on hospitality.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Build your skills in a dynamic environment while making guests feel special every day.
- Qualifications: Previous hospitality experience and a positive, organised attitude are essential.
- Other info: Great opportunities for learning and career growth in a supportive team.
The predicted salary is between 11 - 16 £ per hour.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development.
As our Waiter / Waitress, you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will receive a warm welcome and seamless service. Whether taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and maintain cleanliness.
The Ideal Candidate:
- Previous experience in hospitality and handling cash (preferably).
- Taking pride in everything you do is an essential quality for this role.
- A ‘can do’ attitude and an organised approach that ensures tasks get done.
- Excellent communication skills.
- Self-motivated and driven by standards and sales opportunities.
- Eager to learn and develop.
- Hands-on and flexible approach to daily duties and shift patterns.
- Warm, professional, and empathetic, as well as smartly turned out.
In Return You Will Receive:
- Work-life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Refer a friend bonus scheme
- Free uniform and a lot more
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Waiter / Waitress in Matlock employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in Matlock
✨Tip Number 1
Get to know the restaurant scene in your area! Visit local spots, chat with staff, and soak up the vibe. This will help you understand what makes a great dining experience and give you some talking points when you apply.
✨Tip Number 2
Practice your communication skills! Whether it’s chatting with friends or role-playing with family, being able to engage warmly with customers is key. Show us you can make people feel welcome and valued!
✨Tip Number 3
Don’t just send your CV out into the void! Reach out directly to restaurants you’re interested in. A friendly email or a quick visit can make you stand out from the crowd. We love seeing enthusiasm!
✨Tip Number 4
Apply through our website for the best chance! We’re always on the lookout for passionate individuals who want to grow with us. Plus, it shows you’re serious about joining our team at Audley!
We think you need these skills to ace Waiter / Waitress in Matlock
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about your passion for hospitality and what makes you tick.
Tailor Your Experience: Make sure to highlight any previous experience in hospitality, especially if you've handled cash or provided exceptional service. We love seeing how your skills align with what we’re looking for!
Be Professional Yet Approachable: While we want to see your friendly side, remember to keep it professional. Use clear language and check for any typos or errors before hitting send. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to us quickly. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Audley Villages
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu before the interview. Being able to discuss dishes, ingredients, and even suggest pairings shows your enthusiasm and readiness to provide excellent service.
✨Show Off Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Whether it’s handling a difficult situation or making a guest feel special, demonstrating your communication skills will impress the interviewers.
✨Dress to Impress
Since this is a luxury brand, make sure you dress smartly for the interview. A polished appearance reflects your understanding of the hospitality industry and your commitment to maintaining high standards.
✨Ask Thoughtful Questions
Prepare some questions about the role and the company culture. This not only shows your interest but also helps you gauge if this is the right fit for you. Think about asking about training opportunities or team dynamics.
