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- Tasks: Deliver exceptional service to guests and ensure a warm, welcoming atmosphere.
- Company: Join a luxury brand within a vibrant retirement village community.
- Benefits: Enjoy competitive pay, 28 days holiday, and discounts at restaurants nationwide.
- Other info: Flexible shifts and a supportive team culture await you!
- Why this job: Build your hospitality skills in a dynamic environment with great career growth.
- Qualifications: Previous hospitality experience and excellent communication skills are preferred.
The predicted salary is between 20000 - 25000 £ per year.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development. This makes it a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Waiter / Waitress, you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will receive a warm welcome and seamless service. Your responsibilities will include:
- Taking reservations
- Seating guests
- Advising on the menu
- Serving afternoon tea
- Promoting the village and our luxury spa
- Sharing a joke with regulars
- Delivering exceptional service
- Helping service guest suites
- Answering owners’ enquiries
- Keeping an eye on stock levels
- Helping set up for special events
- Maintaining cleanliness
The Ideal Candidate
- Previous experience in hospitality and handling cash (preferably)
- Takes pride in everything they do
- A ‘can do’ attitude and an organised approach
- Excellent communication skills
- Self-motivated and driven by standards and sales opportunities
- Eager to learn and develop
- Hands-on and flexible approach to daily duties and shift patterns
- Warm, professional, empathetic, and smartly turned out
In Return You Will Receive
- Work-life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive of bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more
Audley Villages are proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Waiter / Waitress in Malvern employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress in Malvern
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can see how the staff interact and what the atmosphere is like. Plus, it gives you a chance to chat with potential future colleagues!
✨Tip Number 2
Practice your people skills! As a waiter or waitress, you'll be on the front line of customer service. Try role-playing different scenarios with friends or family to boost your confidence in handling various situations.
✨Tip Number 3
Show off your passion for hospitality! When you get the chance to meet the hiring team, let your enthusiasm shine through. Share why you love working in this field and how you can contribute to their luxury brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about the company, making it easier for us to connect with you.
We think you need these skills to ace Waiter / Waitress in Malvern
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a touch of warmth and friendliness that reflects the exceptional service we pride ourselves on.
Highlight Relevant Experience: Make sure to mention any previous experience in hospitality or customer service. We love seeing how you've handled similar roles, so share those stories that showcase your skills and dedication to providing top-notch service.
Tailor Your Application: Take a moment to tailor your application to our specific role. Mention why you’re excited about working at Audley and how your values align with ours. This shows us you’ve done your homework and are genuinely interested in joining our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Audley!
How to prepare for a job interview at Audley Villages
✨Know the Menu Inside Out
Familiarise yourself with the restaurant's menu and any special dishes they offer. Being able to confidently discuss the food and make recommendations will impress your interviewers and show that you're genuinely interested in the role.
✨Showcase Your Hospitality Skills
Prepare examples from your previous experience where you provided exceptional service or handled difficult situations. This will demonstrate your ability to create a warm and welcoming atmosphere, which is crucial for a Waiter/Waitress at Audley.
✨Dress to Impress
Make sure to dress smartly for your interview. A polished appearance reflects your professionalism and respect for the role. Remember, first impressions count, especially in the hospitality industry!
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or the team you'll be working with. This shows your enthusiasm for the position and helps you gauge if it's the right fit for you.