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- Tasks: Manage daily operations of our spa, pool, and leisure club while ensuring customer satisfaction.
- Company: Join Audley Group, a leading retirement village committed to exceptional service and community.
- Benefits: Enjoy work-life balance, competitive salary, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Be part of a warm, empathetic team making a positive impact in residents' lives.
- Qualifications: Must be qualified in personal training with excellent communication skills and a passion for fitness.
- Other info: We celebrate diversity and are an equal opportunity employer.
The predicted salary is between 28800 - 43200 £ per year.
As our Leisure Club Manager you will take full responsibility of the day to day operations of our beautiful spa, pool and leisure club within our retirement village. This will include the management of membership, classes and personal training as well as ensuring that our exceptional village standards are maintained and customer satisfaction is exceeded with your warm and empathetic style of service.
The Ideal Candidate:
- Qualified in Group or Individual personal training.
- Experience in classes, aerobics, stretches.
- Experience in Yoga and/or Pilates (desirable).
- Excellent communication skills, both written and spoken.
- Self-motivated and driven by high physical standards and sales opportunities.
- Ability to influence and liaise with people at all levels.
- Warm, professional and empathetic.
In Return You Will Receive:
- Work life balance
- Competitive salary
- PT commission
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Leisure Club Manager employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Club Manager
✨Tip Number 1
Familiarise yourself with the specific services and classes offered at our leisure club. Understanding the unique offerings will help you demonstrate your knowledge and passion during any discussions or interviews.
✨Tip Number 2
Network with current employees or professionals in the leisure and wellness industry. Engaging with them can provide insights into the company culture and expectations, which can be invaluable when preparing for your application.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've successfully managed customer relationships in the past. Be ready to share specific examples that highlight your warm and empathetic service style.
✨Tip Number 4
Research the latest trends in personal training and wellness. Being knowledgeable about current fitness trends, especially in yoga and Pilates, will not only impress us but also show your commitment to continuous learning in the field.
We think you need these skills to ace Leisure Club Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing leisure facilities, personal training qualifications, and any specific classes you've taught, such as yoga or Pilates. Use keywords from the job description to catch their attention.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and how your warm and empathetic style aligns with the company's values. Mention specific examples of how you've exceeded customer satisfaction in previous roles.
Showcase Communication Skills: Since excellent communication skills are essential for this role, consider including a section in your application that demonstrates your ability to liaise with various stakeholders. This could be through examples of teamwork or leadership experiences.
Highlight Your Motivation: Convey your self-motivation and drive for high physical standards in your application. Discuss any personal achievements in fitness or wellness that reflect your commitment to the industry and how you can inspire others.
How to prepare for a job interview at Audley Villages
✨Showcase Your Empathy
As a Leisure Club Manager, your ability to connect with members is crucial. During the interview, share examples of how you've provided exceptional customer service in the past, highlighting your warm and empathetic approach.
✨Demonstrate Your Qualifications
Make sure to discuss your qualifications in personal training and any relevant experience in classes like yoga or Pilates. Be prepared to explain how these skills will enhance the leisure club's offerings and member satisfaction.
✨Highlight Communication Skills
Excellent communication is key for this role. Prepare to discuss how you effectively communicate with team members and clients, and consider providing specific examples of successful interactions that demonstrate your skills.
✨Prepare for Sales Opportunities
Since the role involves driving sales, think about how you've successfully influenced others in previous positions. Be ready to discuss strategies you've used to increase membership or promote classes, showcasing your self-motivation and drive.
