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- Tasks: Provide top-notch service, manage reservations, and engage in fun hospitality events.
- Company: A friendly retirement village operator in beautiful Ilkley.
- Benefits: Competitive salary, pension scheme, and awesome employee discounts.
- Why this job: Join a vibrant team and make a difference in residents' lives.
- Qualifications: Strong customer service skills and local area knowledge required.
- Other info: Flexible shifts available, including evenings and weekends.
The predicted salary is between 12000 - 18000 £ per year.
A retirement village operator in Ilkley is seeking a Receptionist to ensure high-quality service to customers. The role involves taking reservations, managing complaints, and engaging in hospitality events.
Successful candidates will have:
- Strong customer service skills
- Local area knowledge
- The ability to work flexibly over shifts, including evenings and weekends
Benefits include:
- Competitive salary
- Company pension
- Employee discounts across a range of facilities
Part-Time Hospitality Receptionist and Guest Services in Ilkley employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part-Time Hospitality Receptionist and Guest Services in Ilkley
✨Tip Number 1
Make sure to showcase your customer service skills during interviews. We all know that a friendly smile and a positive attitude can go a long way in hospitality, so let your personality shine through!
✨Tip Number 2
Do your homework on the retirement village before your interview. Knowing about their services and local area will impress them and show that you're genuinely interested in the role.
✨Tip Number 3
Be flexible with your availability. Since the job requires working evenings and weekends, showing that you can adapt your schedule will make you a more attractive candidate.
✨Tip Number 4
Apply through our website for a smoother process! We want to see your application, and applying directly helps us keep track of your progress and get you in for an interview faster.
We think you need these skills to ace Part-Time Hospitality Receptionist and Guest Services in Ilkley
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for customers in the past, especially in hospitality settings.
Local Knowledge is Key: If you know Ilkley like the back of your hand, let us know! Mention any local hotspots or events that could enhance the guest experience. It shows you're not just a receptionist, but a local ambassador.
Flexibility is a Must: Since the role involves working evenings and weekends, be upfront about your availability. We appreciate candidates who can adapt to different shifts and help us provide top-notch service at all times.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Audley Villages
✨Know Your Stuff
Familiarise yourself with the retirement village and its services. Understand what makes it unique and be ready to discuss how you can contribute to maintaining high-quality service for customers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've handled customer complaints or gone above and beyond in previous roles. This will demonstrate your ability to engage positively with guests and resolve issues effectively.
✨Flexibility is Key
Since the role requires working evenings and weekends, be ready to discuss your availability. Highlight any previous experience in flexible roles and show that you're adaptable to changing schedules.
✨Engage with Local Knowledge
Brush up on your knowledge of Ilkley and the surrounding area. Being able to recommend local attractions or events can set you apart as a candidate who truly cares about enhancing the guest experience.
