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- Tasks: Supervise the restaurant team, ensuring top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy competitive pay, flexible hours, discounts, and excellent training opportunities.
- Why this job: Build your hospitality career in a vibrant environment with a strong focus on personal development.
- Qualifications: Experience in food and beverage management and strong communication skills are essential.
- Other info: No split shifts, 28 days holiday, and a supportive workplace culture.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Restaurant Supervisor, you will be an integral part of the smooth running of Audley villages, supervising the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will ensure the team adheres to legislative requirements such as COSHH, Fire safety, Health & Safety, and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness, and hygiene throughout the bistro, restaurant, and customer areas. You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages, being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas, and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands-on and flexible approach in order to carry out a variety of tasks to meet the needs of the village.
In Return You Will Receive:
- £14.36 per hour - 37.5 h contract - Overtime paid
- Work-life balance - no split shifts
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Hospitality Manager (Englefield Green) employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager (Englefield Green)
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to luxury service and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury environments. They can provide insights and potentially refer you to opportunities at Audley.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer complaints or managed a team in high-pressure situations. This will demonstrate your hands-on experience and problem-solving skills.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the hospitality sector. Being well-versed in these areas will highlight your readiness to maintain the high standards expected at Audley.
We think you need these skills to ace Hospitality Manager (Englefield Green)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your communication skills and any specific achievements that demonstrate your ability to maintain high standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention your experience with legislative requirements like COSHH and Health & Safety, and how you can contribute to maintaining high service standards at Audley.
Showcase Problem-Solving Skills: In your application, provide examples of how you've dealt with unexpected situations or complaints in a warm and empathetic manner. This will demonstrate your hands-on approach and flexibility, which are crucial for the role.
Highlight Training and Development: Mention any training or development you've undertaken in the hospitality sector. Audley values investment in their employees, so showing your commitment to personal growth will make your application stand out.
How to prepare for a job interview at Audley Villages
✨Showcase Your Experience
Be prepared to discuss your previous food and beverage management experience in detail. Highlight specific examples from your past roles that demonstrate your ability to maintain high standards and manage a team effectively.
✨Demonstrate Excellent Communication Skills
Since communication is key in hospitality, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've successfully handled customer complaints or team conflicts in a warm and empathetic manner.
✨Understand the Company Culture
Research Audley Group and their values before the interview. Understanding their commitment to quality service and employee development will help you align your answers with what they are looking for in a candidate.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and adaptability. Think of scenarios where you had to deal with unexpected situations, such as staff shortages or customer complaints, and be ready to explain how you managed them.
