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For Companies At a Glance
- Tasks: Lead and manage teams to ensure top-notch service in our vibrant villages.
- Company: Join a company that redefines retirement living with stylish homes and exceptional facilities.
- Benefits: Enjoy work-life balance, 28 days holiday, and discounts at restaurants nationwide.
- Other info: Opportunity for personal growth with excellent learning and development programmes.
- Why this job: Be the face of our community, making a real impact on residents' lives.
- Qualifications: Experience in hospitality management and strong people skills are essential.
The predicted salary is between 36000 - 60000 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What\’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It\’s retirement, but not as the UK has known it.
As our Hospitality and Restaurant manager you will be an integral part in the smooth running of Audley villages and you’ll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities. You will be responsible for ensuring the Village complies with all procedures and policies and you’ll also act as a deputy for the General manager in their absence.
Ideal Candidate
- Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must.
- Ability to deal with all employee relations issues professionally and legally.
- Effective experience of people management including Rota management, recruitment, onboarding and staff development.
- Ability to manage own Profit & Loss, controlling costs and deal with procurement and invoicing processes.
- Project Management experience mainly for event planning and management (preferably).
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
- Warm, professional and empathetic.
In Return You Will Receive
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
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Hospitality and Restaurant manager employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Restaurant manager
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in managing leisure clubs or restaurants. Attend local events or join online forums to connect with others and gain insights into the role.
✨Tip Number 2
Familiarise yourself with the specific services and facilities offered by Mayfield Villages and Audley Villages. Understanding their unique selling points will help you demonstrate your enthusiasm and fit for the role during interviews.
✨Tip Number 3
Prepare to discuss your experience in managing teams and handling employee relations. Be ready to share specific examples of how you've successfully navigated challenges in a hospitality setting.
✨Tip Number 4
Showcase your project management skills by highlighting any relevant event planning experiences. Being able to discuss successful events you've managed will set you apart as a candidate who can enhance the village experience.
We think you need these skills to ace Hospitality and Restaurant manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and restaurant management. Focus on your achievements in food and beverage management, staff development, and customer service to align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing customer experiences and your ability to lead a team. Mention specific examples of how you've successfully managed operations in a similar environment.
Highlight Relevant Skills: Emphasise skills such as people management, project management, and financial acumen. Make sure to mention your experience with profit and loss management and any relevant certifications you may have.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Audley Villages
✨Showcase Your Hospitality Experience
Make sure to highlight your previous experience in food, beverage, and leisure club management. Be prepared to discuss specific examples of how you've enhanced customer experiences in a 4-star or higher environment.
✨Demonstrate People Management Skills
Discuss your approach to managing teams, including recruitment, onboarding, and staff development. Share any successful strategies you've implemented to improve team dynamics and performance.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to manage employee relations or handle operational challenges, and be ready to explain your thought process.
✨Emphasise Your Project Management Experience
If you have experience in event planning and management, make sure to bring it up. Discuss any successful events you've organised and how you managed the logistics, budget, and team involvement.