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For Companies At a Glance
- Tasks: Lead a vibrant community, ensuring top-notch service and managing diverse teams.
- Company: Join Audley Group, redefining retirement living with style and exceptional service.
- Benefits: Enjoy work-life balance, competitive salary, generous holiday, and health perks.
- Why this job: Make a real difference in residents' lives while developing your leadership skills.
- Qualifications: Experience in a similar role, strong leadership, and customer service passion.
- Other info: Be part of an inclusive workplace with fantastic growth opportunities.
The predicted salary is between 40000 - 50000 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. We offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. It’s retirement, but not as the UK has known it.
As our General Manager you will ensure the outstanding quality and delivery of service across the village. You will demonstrate a thorough knowledge and ability to drive productivity, turnover and profitability. You will be able to understand, plan and execute financial targets, plans for sales, profit and staff development. Lead and manage all departments, including Reception, Sales, Food and Beverage, Leisure Club and Maintenance team.
The Ideal Candidate
- Previous experience in a similar role in a 4* or 5* establishment is a must
- Natural leader and commercially astute, with strong organisational and problem-solving skills
- Passionate about customer service using a genuine and approachable manner
- Confident communicator with the ability to lead and develop a team of approximately 50 employees and influence across all areas of the business
- Hands on approach and take proactive role with departmental managers in order to identify and support needs at all levels
In Return You Will Receive
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 33 days holiday (inclusive bank holidays)
- Bonus
- Bupa Private Medical
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
General Manager employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a General Manager role. You never know who might have the inside scoop on an opportunity that’s not even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company thoroughly. Understand their values, mission, and what makes their villages stand out. This will help you tailor your responses and show that you’re genuinely interested in enhancing the lives of their owners.
✨Tip Number 3
Showcase your leadership skills during interviews. Be ready to share examples of how you've successfully managed teams and improved service quality in previous roles. Remember, they want someone who can lead and inspire a team of around 50 employees!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to connect with us directly.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion for Service: When writing your application, let your passion for customer service shine through. We want to see how you genuinely care about enhancing the lives of others, just like we do at StudySmarter.
Highlight Your Leadership Skills: As a General Manager, you'll be leading a team of around 50 people. Make sure to showcase your leadership experience and how you've successfully managed teams in the past. We love seeing examples of how you've developed others!
Be Financially Savvy: Since you'll be responsible for financial targets, include any relevant experience with budgeting, sales planning, or profit management. We appreciate candidates who can demonstrate their ability to drive productivity and profitability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process!
How to prepare for a job interview at Audley Villages
✨Know the Company Inside Out
Before your interview, make sure you research the company thoroughly. Understand their mission, values, and what makes their villages unique. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your team and achieved results, especially in a hospitality setting.
✨Be Ready for Financial Discussions
Since the role involves planning and executing financial targets, brush up on your financial knowledge. Be prepared to discuss how you've previously driven profitability and managed budgets. This will show that you're not just a people person but also commercially savvy.
✨Emphasise Customer Service Passion
Customer service is at the heart of this role. Share stories that illustrate your commitment to exceptional service. Discuss how you've handled difficult situations with customers and how you ensure your team delivers a top-notch experience.