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- Tasks: Supervise the restaurant team, ensuring top-notch service and adherence to safety standards.
- Company: Join Audley Group, a luxury brand focused on hospitality and community within retirement villages.
- Benefits: Enjoy competitive pay, work-life balance, discounts, and excellent training opportunities.
- Why this job: Be part of a vibrant team in a beautiful setting, making a real impact on residents' experiences.
- Qualifications: Experience in food and beverage management, strong communication skills, and a proactive attitude required.
- Other info: Flexible roles and a supportive environment for career growth await you!
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Restaurant Supervisor, you will be an integral part of the smooth running of Audley villages, supervising the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will ensure the team adheres to legislative requirements such as COSHH, Fire safety, Health & Safety, and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness, and hygiene throughout the bistro, restaurant, and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages, being able to deputise in any job capacity. You will deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas, and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands-on and flexible approach to carry out a variety of tasks to meet the needs of the village.
In Return You Will Receive:
- ~£14.36 per hour - 37.5 h contract - Overtime paid
- ~ Work-life balance - no split shifts
- ~ Competitive salary
- ~ Company pension scheme, with a 5% company contribution
- ~28 days holiday (inclusive bank holidays)
- ~50% discount on food and drinks at all of our restaurants nationwide
- ~ Guest suites at staff rates at all of our luxury villages nationwide
- ~ Excellent learning and development opportunities
- ~ Free membership to our employee discount portal with access to discounts at all major retailers.
- ~ Free membership to our Healthcare Cash Plan Scheme
- ~ Refer a friend bonus scheme
- ~ Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Bistro Restaurant Manager employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bistro Restaurant Manager
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in luxury dining environments. They can provide insights and potentially refer you to opportunities at Audley.
✨Tip Number 3
Prepare to discuss specific examples of how you've handled customer complaints or staff shortages in previous roles. This will demonstrate your problem-solving skills and ability to maintain high standards under pressure.
✨Tip Number 4
Showcase your knowledge of health and safety regulations relevant to the hospitality sector. Being well-versed in these areas will highlight your readiness to ensure compliance and safety in the restaurant.
We think you need these skills to ace Bistro Restaurant Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in cash handling, stock control, and team supervision.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide excellent customer service. Mention specific examples of how you've dealt with complaints empathetically and maintained high standards in previous roles.
Highlight Relevant Skills: In your application, focus on your communication skills, organisation abilities, and flexibility. Provide examples of how you've prioritised tasks and created solutions in a fast-paced environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Audley Villages
✨Showcase Your Experience
Be prepared to discuss your previous food and beverage management experience in detail. Highlight specific examples from your time in 4* or higher hospitality environments that demonstrate your ability to manage a team and maintain high service standards.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with both staff and customers, especially in resolving complaints.
✨Emphasise Flexibility and Problem-Solving
The role requires a hands-on approach and the ability to adapt to unexpected situations. Prepare to discuss times when you had to think on your feet and how you managed to maintain service quality during challenging circumstances.
✨Understand the Company Culture
Research Audley Group and their commitment to training and development. Be ready to express why you want to work there and how you align with their values, particularly regarding customer service and community engagement.
