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- Tasks: Lead a vibrant team to deliver exceptional service in a stunning retirement village.
- Company: Join Audley Group, a leader in stylish retirement living with a focus on community.
- Benefits: Enjoy a competitive salary, 33 days holiday, and discounts at our restaurants nationwide.
- Why this job: Make a real difference in people's lives while managing a dynamic hospitality environment.
- Qualifications: Experience in food and beverage management in a 4* or higher setting is essential.
- Other info: Embrace a supportive workplace committed to diversity and personal growth.
The predicted salary is between 35000 - 45000 £ per year.
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our three brands, Mayfield Villages, Elysian Residences and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It’s retirement, but not as the UK has known it. Set in the village of Sunningdale, close to Ascot in Berkshire, historic Sunningdale Park spans 79 acres of gardens, lakes and extensive natural woodland.
The Hospitality and Restaurant Manager, known internally as our Operations Manager, is an integral part in the smooth running of Audley villages. You’ll lead and manage the team to ensure that Audley Owners and External Customers have the highest quality of service and experience. You will be the face of the village operation acting as host and operator, building relationships and maximising all business opportunities. You will be responsible for ensuring the Village complies with all procedures and policies and you’ll also act as a deputy for the General Manager in their absence.
The Ideal Candidate
- Food, beverage and leisure club management experience in a 4* or higher hospitality environment is a must.
- Ability to deal with all employee relations issues professionally and legally.
- Effective experience of people management including Rota management, recruitment, onboarding and staff development.
- Ability to manage own Profit & Loss, controlling costs and deal with procurement and invoicing processes.
- Project Management experience mainly for event planning and management (preferably).
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
- Warm, professional and empathetic.
In Return You Will Receive
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 33 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Hospitality and Restaurant manager in Ascot employer: Audley Villages
Contact Detail:
Audley Villages Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality and Restaurant manager in Ascot
✨Tip Number 1
Get to know the company inside out! Research Audley Villages and their values, so you can show how your experience aligns with their mission. This will help you stand out during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think about how you’d handle various scenarios in hospitality management. Use examples from your past to demonstrate your skills and approach.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm and keeps you fresh in their minds.
We think you need these skills to ace Hospitality and Restaurant manager in Ascot
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how your experiences align with our mission of providing exceptional service and creating memorable experiences for our owners and customers.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Hospitality and Restaurant Manager role. Highlight your relevant experience in food, beverage, and leisure management, and don’t forget to mention any project management skills you have that could benefit our village operations.
Be Authentic and Personable: We’re looking for someone warm and empathetic, so let your personality come through in your application. Share stories or examples that showcase your people management skills and how you’ve built relationships in previous roles.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Audley Villages!
How to prepare for a job interview at Audley Villages
✨Know the Company Inside Out
Before your interview, take some time to research Audley Villages and their three brands. Understand their mission, values, and what makes them unique in the hospitality sector. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Management Skills
As a Hospitality and Restaurant Manager, you'll be leading a team. Be prepared to discuss your experience with people management, including how you've handled employee relations, recruitment, and staff development. Use specific examples to illustrate your approach and successes.
✨Demonstrate Your Financial Acumen
Since you'll be managing Profit & Loss and controlling costs, brush up on your financial management skills. Be ready to talk about your experience with budgeting, procurement, and invoicing processes. Highlight any successful cost-saving initiatives you've implemented in previous roles.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving abilities and decision-making skills. Think of situations where you've had to manage events or handle difficult customer interactions. Practising these scenarios can help you articulate your thought process clearly during the interview.