At a Glance
- Tasks: Support Sales Consultants with flight advice and manage airline accounts to boost revenue.
- Company: Join Audley Travel, where careers turn into adventures in a supportive community.
- Benefits: Enjoy hybrid working, competitive salary, health cash plan, and generous holiday allowance.
- Other info: Flexible working environment with opportunities for personal and professional growth.
- Why this job: Combine your passion for travel with a dynamic role that inspires and excites.
- Qualifications: Strong communication skills, passion for aviation, and ability to manage multiple tasks.
The predicted salary is between 30000 - 40000 € per year.
At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well‑being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together.
The role
You’ll empower our Sales Consultants to deliver knowledgeable and accurate flight advice to our clients by providing support and training. You’ll assist with managing commercial airline accounts and supporting internally to work towards commercial revenue targets whilst providing services that minimise loss and errors.
Key responsibilities include:
- Answering aviation and airline product questions and queries from our sales teams
- Being available as a point of reference for airline product and routing questions via the helpdesk or in‑team
- Running reports during airline sale periods to identify opportunities for conversion of existing quotes
- Managing and processing all group bookings, providing advice on best options based on client priorities
- Analysing airline contract updates and announcements that arrive via our Airline Inbox. Deciding on relevance and implication and then communicating accordingly to the affected program.
- Monitoring out‑of‑date‑range flights, providing in‑team training and carrying out spot checking
- Consistently checking client itineraries at quote stage
- Periodically running reports to check all premium cabin bookings for margin dilution risks
- Design and deliver training sessions internally, shaped by both where you see team requirements and by their requests
- Work with airlines on external training to ensure content is personalised for Audley and relevant to teams
- Lead airport familiarisation trips, alongside our airline partners
- Build relationships with airlines within your regions to ensure effective communication, alongside the Aviation Commercial Manager.
- Managing airline accounts, hold meetings with airlines and support with arranging and coordinating in‑team training and airport visits.
- Assist with influencing and steering airline sales to maximise revenue with Audley tier 1 airline
- Work with fellow Aviation Product Executives to ensure you have excellent knowledge of our top tier airlines, with support from the Aviation Commercial Manager.
- In‑depth knowledge of airlines within your regions
About you
The role is fast paced and varied and requires managing high volumes of work so speed and the ability to prioritise is key. You will be confident and comfortable with using and analysing data. You will have a drive to provide support to others and build meaningful working relationships, supporting sales teams to achieve revenue targets.
Additional Experience required:
- A confident decision maker who is results driven and organised
- A passion for aviation and air product
- Ability to communicate with stakeholders at various levels
- Strong communication skills both verbal and written
- Numerically competent
- Good relationship management skills
- Ability to prioritise and time manage effectively
- Comfortable working with KPIs
- Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook
- GDS knowledge would be a distinct advantage
- Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between our London office and remotely from home or elsewhere in the UK. We ask that employees are office‑based for a minimum of 3 days per week.
There’s more: Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling. Holiday – 25 days rising to 30 days with length of service. A day off for your birthday. A day off for volunteering to support a charity, local support group or community work of your choice. Enhanced family leave. Enhanced pension scheme. Life insurance. Discounted Audley trips (for you and your friends).
Product Executive employer: Audley Travel
At Audley Travel, we transform careers into adventures by fostering a dynamic and inclusive work environment that prioritises employee development and well-being. With competitive salaries, generous holiday allowances, and unique benefits like discounted travel and a day off for volunteering, we empower our team to thrive while creating unforgettable journeys for our clients. Join us in our London office or remotely, and be part of a supportive community that shares your passion for travel.
StudySmarter Expert Advice🤫
We think this is how you could land Product Executive
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audley Travel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Audley Travel’s values and recent news. Show them you’re not just passionate about travel but also about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do mock interviews with you. Focus on articulating how your skills align with the role of Product Executive and how you can support the sales team effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Audley community.
We think you need these skills to ace Product Executive
Some tips for your application 🫡
Show Your Passion for Travel:When you're writing your application, let your love for travel shine through! Share any personal experiences or adventures that have shaped your passion. We want to see how excited you are about creating unforgettable journeys with us.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Product Executive. We’re looking for someone who can empower our Sales Consultants, so emphasise any relevant training or support experience you have.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our supportive community at Audley Travel.
How to prepare for a job interview at Audley Travel
✨Know Your Aviation Stuff
Make sure you brush up on your aviation knowledge before the interview. Familiarise yourself with the latest airline products, routes, and any recent industry news. This will not only show your passion for the role but also demonstrate that you're proactive and well-informed.
✨Showcase Your Training Skills
Since the role involves training and supporting sales teams, think of examples from your past experiences where you've successfully trained or supported others. Be ready to discuss how you can tailor training sessions to meet the needs of the team at Audley Travel.
✨Demonstrate Relationship Building
Building relationships is key in this role. Prepare to share examples of how you've effectively managed relationships with stakeholders or clients in the past. Highlight your communication skills and how you can leverage them to foster strong connections with airlines and internal teams.
✨Be Data Savvy
As the role requires analysing data and running reports, be prepared to discuss your experience with data analysis tools, especially Excel. Think of specific instances where your data-driven decisions led to positive outcomes, and be ready to explain your thought process during the interview.
