At a Glance
- Tasks: Support Sales Consultants with flight advice and manage airline accounts to boost revenue.
- Company: Join Audley Travel, where careers turn into adventures in a supportive community.
- Benefits: Enjoy flexible hybrid working, health cash plans, and generous holiday allowances.
- Other info: Be part of an inclusive culture that values your growth and well-being.
- Why this job: Combine your passion for travel with a dynamic role that makes a real impact.
- Qualifications: Strong communication skills, a passion for aviation, and the ability to analyse data.
The predicted salary is between 30000 - 40000 € per year.
At Audley Travel, we turn careers into adventures. We're dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well‑being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together.
The role
You’ll empower our Sales Consultants to deliver knowledgeable and accurate flight advice to our clients by providing support and training. You’ll assist with managing commercial airline accounts and supporting internally to work towards commercial revenue targets whilst providing services that minimise loss and errors.
Key responsibilities include:
- Answering aviation and airline product questions and queries from our sales teams
- Being available as a point of reference for airline product and routing questions via the helpdesk or in‑team
- Running reports during airline sale periods to identify opportunities for conversion of existing quotes
- Managing and processing all group bookings, providing advice on best options based on client priorities
- Analysing airline contract updates and announcements that arrive via our Airline Inbox
- Deciding on relevance and implication and then communicating accordingly to the affected program
- Monitoring out‑of‑date‑range flights, providing in‑team training and carrying out spot checking
- Consistently checking client itineraries at quote stage
- Periodically running reports to check all premium cabin bookings for margin dilution risks
- Design and deliver training sessions internally, shaped by both where you see team requirements and by their requests
- Work with airlines on external training to ensure content is personalised for Audley and relevant to teams
- Lead airport familiarisation trips, alongside our airline partners
- Build relationships with airlines within your regions to ensure effective communication, alongside the Aviation Commercial Manager
- Managing airline accounts, hold meetings with airlines and support with arranging and coordinating in‑team training and airport visits
- Assist with influencing and steering airline sales to maximise revenue with Audley tier 1 airline
- Work with fellow Aviation Product Executives to ensure you have excellent knowledge of our top tier airlines, with support from the Aviation Commercial Manager
About you
The role is fast paced and varied and requires managing high volumes of work so speed and the ability to prioritise is key. You will be confident and comfortable with using and analysing data. You will have a drive to provide support to others and build meaningful working relationships, supporting sales teams to achieve revenue targets.
Additional Experience required:
- A confident decision maker who is results driven and organised
- A passion for aviation and air product
- Ability to communicate with stakeholders at various levels
- Strong communication skills both verbal and written
- Numerically competent
- Good relationship management skills
- Ability to prioritise and time manage effectively
- Comfortable working with KPIs
- Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook
- GDS knowledge would be a distinct advantage
- Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between our London office and remotely from home or elsewhere in the UK. We ask that employees are office‑based for a minimum of 3 days per week.
There’s more:
- Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
- Holiday – 25 days rising to 30 days with length of service
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Enhanced family leave
- Enhanced pension scheme
- Life insurance
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel! We believe it’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
Product Executive in London employer: Audley Travel
At Audley Travel, we are not just about creating unforgettable journeys for our clients; we are equally committed to nurturing our employees' growth and well-being. With a vibrant work culture that embraces flexibility through hybrid working arrangements, competitive salaries, and a comprehensive benefits package, including health plans and generous holiday allowances, we empower our team to thrive both personally and professionally. Join us in a supportive community where your passion for travel can flourish and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Product Executive in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audley Travel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Audley Travel’s values and recent news. Show them you’re not just passionate about travel but also about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on articulating how your skills align with the role of Product Executive and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Product Executive in London
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Share any personal experiences or adventures that have shaped your passion. We want to see how excited you are about creating unforgettable journeys with us.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Product Executive. Mention specific responsibilities from the job description and how you can contribute to our team at Audley Travel.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Audley Travel
✨Know Your Aviation Stuff
Make sure you brush up on your aviation knowledge before the interview. Familiarise yourself with current airline trends, key players in the industry, and any recent news that might affect Audley Travel. This will show your passion for the role and help you answer questions confidently.
✨Showcase Your Training Skills
Since the role involves designing and delivering training sessions, think of examples from your past experiences where you've successfully trained or supported others. Be ready to discuss how you would approach training the sales team at Audley, tailoring it to their needs.
✨Demonstrate Your Data Savvy
As a Product Executive, you'll need to analyse data effectively. Prepare to discuss your experience with data analysis tools, especially Office 365 applications like Excel. Bring examples of how you've used data to drive decisions or improve processes in previous roles.
✨Build Rapport with Interviewers
Remember, this is not just about your skills but also about fitting into the Audley culture. Be personable and engage with your interviewers. Ask them about their experiences at Audley and share your own travel stories to create a connection. This will highlight your enthusiasm for the role and the company.
