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- Tasks: Support Sales Consultants with flight advice and manage airline accounts.
- Company: Join Audley Travel, where careers turn into adventures in a supportive community.
- Benefits: Enjoy flexible hybrid working, health cash plans, and generous holiday allowances.
- Why this job: Combine your passion for travel with a dynamic role that makes a real impact.
- Qualifications: Strong communication skills, passion for aviation, and ability to analyse data.
- Other info: Be part of a diverse team that values your growth and well-being.
The predicted salary is between 28800 - 43200 £ per year.
At Audley Travel, we turn careers into adventures. We are dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth. If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together.
The role
You’ll empower our Sales Consultants to deliver knowledgeable and accurate flight advice to our clients by providing support and training. You’ll assist with managing commercial airline accounts and supporting internally to work towards commercial revenue targets whilst providing services that minimise loss and errors.
Key responsibilities include:
- Answering aviation and airline product questions and queries from our sales teams
- Being available as a point of reference for airline product and routing questions via the helpdesk or in team
- Running reports during airline sale periods to identify opportunities for conversion of existing quotes
- Managing and processing all group bookings, providing advice on best options based on client priorities
- Analysing airline contract updates and announcements that arrive via our Airline Inbox
- Deciding on relevance and implication and then communicating accordingly to the affected program
- Monitoring out-of-date-range flights, providing in-team training and carrying out spot checking
- Consistently checking client itineraries at quote stage
- Periodically running reports to check all premium cabin bookings for margin dilution risks
- Design and deliver training sessions internally, shaped by both where you see team requirements and by their requests
- Work with airlines on external training to ensure content is personalised for Audley and relevant to teams
- Lead airport familiarisation trips, alongside our airline partners
- Build relationships with airlines within your regions to ensure effective communication, alongside the Aviation Commercial Manager
- Managing airline accounts, hold meetings with airlines and support with arranging and coordinating in-team training and airport visits
- Assist with influencing and steering airline sales to maximise revenue with Audley tier 1 airline
- Work with fellow Aviation Product Executives to ensure you have excellent knowledge of our top tier airlines, with support from the Aviation Commercial Manager
About you
The role is fast paced and varied and requires managing high volumes of work so speed and the ability to prioritise is key. You will be confident and comfortable with using and analysing data. You will have a drive to provide support to others and build meaningful working relationships, supporting sales teams to achieve revenue targets.
Additional Experience required
- A confident decision maker who is results driven and organised
- A passion for aviation and air product
- Ability to communicate with stakeholders at various levels
- Strong communication skills both verbal and written
- Numerically competent
- Good relationship management skills
- Ability to prioritise and time manage effectively
- Comfortable working with KPIs
- Good understanding of Office 365 including MS Word, Excel, SharePoint and Outlook
- GDS knowledge would be a distinct advantage
- Embodies the Audley values of being positive, being the difference, being one team and being passionate about travel
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between our London office and remotely from home or elsewhere in the UK. We ask that employees are office-based for a minimum of 3 days per week.
There’s more:
- Healthshield health cash plan - money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
- Holiday - 25 days rising to 30 days with length of service
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Enhanced family leave
- Enhanced pension scheme
- Life insurance
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel! We believe it's our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
Aviation Product Executive in London employer: Audley Travel
Contact Detail:
Audley Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Aviation Product Executive in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Audley Travel on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research Audley Travel’s values and recent news. Show them you’re not just passionate about travel but also about their mission and culture.
✨Tip Number 3
Practice makes perfect! Get a friend to do a mock interview with you. Focus on articulating how your skills align with the role of Aviation Product Executive and how you can contribute to the team.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Aviation Product Executive in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or stories that highlight why you’re excited about the aviation industry and how it connects to your career aspirations.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Aviation Product Executive. Highlight relevant skills and experiences that align with the job description, especially those related to supporting sales teams and managing airline accounts.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. This will help us quickly see how you fit into our team and the value you can bring.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Audley Travel!
How to prepare for a job interview at Audley Travel
✨Know Your Aviation Stuff
Make sure you brush up on your aviation knowledge before the interview. Understand the latest trends in the airline industry, and be ready to discuss how you can empower sales consultants with accurate flight advice. This will show your passion for aviation and your commitment to supporting the team.
✨Showcase Your Training Skills
Since the role involves designing and delivering training sessions, think of examples from your past experiences where you've successfully trained or supported others. Be prepared to discuss how you would approach training for the sales team and what methods you find effective.
✨Demonstrate Relationship Building
Building relationships with airlines is key in this role. Come prepared with examples of how you've successfully managed stakeholder relationships in the past. Highlight your communication skills and how you can foster collaboration between teams and external partners.
✨Be Data Savvy
As the role requires analysing data and running reports, make sure you’re comfortable discussing your experience with data analysis tools, especially Office 365 applications like Excel. Share specific instances where your data-driven decisions led to positive outcomes, showcasing your numerically competent side.