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For Companies At a Glance
- Tasks: Help clients plan unforgettable trips and provide top-notch customer service.
- Company: Join Audley Travel, a leader in personalised travel experiences.
- Benefits: Enjoy flexible hours, health benefits, and discounts on travel for you and your loved ones.
- Why this job: Be the go-to person for travel advice and make dreams come true.
- Qualifications: Sales experience and strong communication skills are a plus.
- Other info: Work in a supportive team with opportunities for growth and community involvement.
Join to apply for the Global Travel Advisor (Part Time) role at Audley Travel
This role is based in our Witney, Oxfordshire office and available on a hybrid basis with 1-2 days per week in the office. The part-time schedule is 21.5 hours per week, worked over 3 consecutive days with the following shift pattern: Thursday 9am-5.30pm, Friday 9am-5pm and Saturday 10am-6pm.
Travel Shaped Around You: The Audley Way
Audley Travel crafts personalised journeys for clients, drawing on over 25 years of experience to help clients create memorable trips. As a Global Travel Advisor, you’ll apply sales and advisory skills to research and recommend destinations, communicate the value of booking with Audley, and build advocacy for the Audley brand from first contact.
Role Highlights
- Act as the first point of contact for enquiries; contact clients to establish their preferences and trip requirements
- Make recommendations to clients using knowledge and feedback from our sales teams
- Take ownership of all enquiries, acting as a single point of contact from initial inquiry through handover to our sales teams
- Use a variety of sales techniques to convert enquiries into destination-specific leads
- Ensure a high level of enquiry conversion through product knowledge, sales techniques, quality interactions, service, and brand passion
- Attend client events as required and champion Audley Travel’s brand and values
It Would be Great If
- You have prior sales and customer-facing experience delivering high levels of service
- You can analyse potential issues and problem-solve effectively
- You have strong planning, organisational and administrative skills
- You are confident with MS Office and familiar with databases
- You are a committed team player with strong communication and interpersonal skills
- You can work under tight deadlines
What’s In It For You
- Location: Witney, Oxfordshire office
- Salary: £27,250 (full-time equivalent)
- Life insurance & Healthshield health cash plan – costs for everyday healthcare (optical, dental, medical, prescriptions, physio) with access to medical and wellbeing resources
- Holiday: 25 days rising to 30 days with length of service (full-time equivalent)
- A day off for your birthday
- A day off for volunteering to support charity or community work
- Flexible hybrid work options – minimum 1-2 days per week in the office for this part-time role
- Gympass – wellbeing platform with discounted access to gyms, studios and wellbeing apps
- Benefits Platform – discounts and cashback with retailers
- Enhanced family leave & pension scheme
- Discounted Audley trips for you and your friends & family and access to staff travel discounts
- Long service awards & sabbatical leave
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel!
We believe our people make the difference and help Audley achieve success. We celebrate a diverse and inclusive working environment.
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Global Travel Advisor (Part Time) employer: Audley Travel
Contact Detail:
Audley Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Travel Advisor (Part Time)
✨Tip Number 1
Get to know the company inside out! Research Audley Travel's values, mission, and recent projects. This will help you tailor your conversations and show genuine interest when you connect with them.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Global Travel Advisor role. Highlight your sales experience and customer service skills in a way that resonates with their brand.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even put in a good word for you. Plus, it shows you're proactive!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Audley Travel team.
We think you need these skills to ace Global Travel Advisor (Part Time)
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or destinations that have inspired you. We want to see how your passion aligns with our mission at Audley Travel.
Tailor Your Application: Make sure to customise your application for the Global Travel Advisor role. Highlight relevant skills and experiences that match the job description. We appreciate when candidates take the time to connect their background to what we do!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We value effective communication, so make sure your writing reflects that!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Audley Travel
✨Know Your Destinations
As a Global Travel Advisor, you'll need to impress with your knowledge of various destinations. Research popular travel spots, unique experiences, and current travel trends. This will not only help you answer questions confidently but also show your passion for travel.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experience and how you've successfully converted leads in the past. Think of specific examples where you used your communication skills to persuade clients. This will demonstrate your ability to drive enquiries into bookings.
✨Practice Problem-Solving Scenarios
Anticipate questions about handling difficult situations or client complaints. Prepare a few scenarios where you effectively resolved issues, showcasing your analytical and problem-solving skills. This will highlight your capability to maintain high service levels under pressure.
✨Emphasise Teamwork and Communication
Since this role involves collaboration with sales teams and attending client events, be ready to discuss your teamwork experiences. Share examples of how you've worked well with others and communicated effectively to achieve common goals. This will reflect your fit within Audley Travel's culture.
