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For Companies At a Glance
- Tasks: Assist clients in planning their dream trips and provide exceptional customer service.
- Company: Join Audley Travel, an award-winning tour operator passionate about tailor-made travel.
- Benefits: Enjoy flexible working, generous holiday, health cash plan, and exclusive travel discounts.
- Why this job: Be part of a team that creates meaningful travel experiences across the globe.
- Qualifications: Customer service experience, sales skills, and a passion for travel are essential.
- Other info: Hybrid working options and opportunities for career growth in a supportive environment.
Job Details: Global Travel Advisor (Part Time)
Full details of the job.
Vacancy
Vacancy No VN960
Advert
We’re now hiring for new Global Travel Advisors to join our Global Travel Team on a part time basis (21.5 to 22 hours per week, dependant on shift pattern). These hours will be worked over 3 consecutive days to better serve our clients, with the following work patterns available:
Thursday 9am-5.30pm, Friday 9am-5pm and Saturday 10am-6pm OR; Sunday 10am-6pm, Monday 9am-5.30pm and Tuesday 9am-5.30pm
About us
Audley Travel is an award-winning, consistently recognised tour operator that specialises in tailor-made travel in over 80 countries. Our clients come to us because we are the true experts of the region and use our knowledge to provide meaningful travel experiences. Our employees are passionate about travel and exploring other cultures.
About the role
As part of the Global Travel team, you’ll have a general knowledge of all the destinations which Audley Travel offers and using your sales and influencing skills you’ll not only be able to research and recommend the most appropriate destination for our clients, you’ll also be able to communicate the value of booking with us, creating advocacy for the Audley brand and our way of working from the outset.
Key responsibilities
- Act as the first point of contact for enquiries, contact our clients to establish their preferences and requirements for their trip
- Using your own knowledge, and where necessary gaining feedback from our sales programmes, recommend suitable options for your client that show you have listened to their requirements
- Take ownership of all enquiries, acting as a single point of contact for that client from the moment they enquire up until they are passed into our sales teams
- Use a variety of sales techniques to move the general enquiry to a destination specific lead
- Ensure a high level of enquiry conversion through excellence in product knowledge, sales techniques, the quality of your interactions with clients, your level of service and your passion for Audley Travel and what we offer
- Attend client events as required and be a champion for Audley Travel’s brand and values
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between one of our wonderful offices and remotely from home or elsewhere in the UK.
There’s more:
- Holiday – 25 days rising to 30 days with length of service (full time equivalent)
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
- Enhanced family leave
- Enhanced pension scheme
- Life insurance
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Gympass – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
- Sabbatical leave
- Long service awards
About you
You will have prior experience working in a customer facing environment, delivering high levels of service, ideally with broad experience within the Travel industry. You’re a committed team player with a desire to work to the highest of standards.
Additional experience required:
- Prior sales experience
- Able to analyse any potential issues and problem solve effectively
- Strong planning and organisational skills
- Attention to details and administration skills
- MS Office skills and familiarity with databases
- Strong communication and interpersonal skills
- Able to work under tight deadlines
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel!
We believe it\’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
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Global Travel Advisor (Part Time) employer: Audley Travel Ltd.
Contact Detail:
Audley Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Travel Advisor (Part Time)
✨Tip Number 1
Get to know the company inside out! Research Audley Travel, their destinations, and their values. This way, when you chat with them, you can show off your knowledge and passion for travel, making you stand out as a candidate.
✨Tip Number 2
Practice your sales pitch! Since this role is all about influencing clients, think of ways to showcase your sales techniques. Role-play with a friend or in front of a mirror to get comfortable with your delivery.
✨Tip Number 3
Be ready to share your travel stories! Personal experiences can really resonate with clients. Prepare a few anecdotes that highlight your love for travel and how it connects to the role you're applying for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Audley Travel team.
We think you need these skills to ace Global Travel Advisor (Part Time)
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share personal experiences or destinations that have inspired you. We want to see that you're not just looking for a job, but that you're genuinely excited about helping others explore the world.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Global Travel Advisor. Use keywords from the job description to show us you understand what we're looking for and how you can contribute to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Highlight your relevant experience and skills without going off on tangents.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to join the Audley Travel family!
How to prepare for a job interview at Audley Travel Ltd.
✨Know Your Destinations
Before the interview, brush up on the destinations Audley Travel offers. Familiarise yourself with popular spots, unique experiences, and any recent travel trends. This will show your passion for travel and help you engage in meaningful conversations during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences and how you've successfully converted inquiries into bookings. Think of specific examples where you used your influencing skills to meet client needs, as this aligns perfectly with what Audley Travel is looking for.
✨Demonstrate Excellent Communication
Practice articulating your thoughts clearly and confidently. Since you'll be the first point of contact for clients, showcasing your strong communication skills is crucial. Consider role-playing common client scenarios with a friend to refine your responses.
✨Emphasise Teamwork and Flexibility
Audley Travel values team players who can adapt to different situations. Be ready to share examples of how you've worked collaboratively in past roles and how you handle tight deadlines or unexpected challenges. This will highlight your fit within their dynamic team environment.
