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For Companies At a Glance
- Tasks: Design and sell personalised trips while providing exceptional customer service.
- Company: Audley Travel creates unique travel experiences and fosters a supportive community.
- Benefits: Enjoy hybrid working, generous holiday, health cash plan, and exclusive travel discounts.
- Why this job: Join a passionate team and turn your love for travel into a rewarding career.
- Qualifications: Experience in sales, strong communication skills, and a passion for travel are essential.
- Other info: Flexible working hours with a mix of office and remote work options.
The predicted salary is between 31000 - 45000 £ per year.
Job Details: Country Specialist – Senior SEA
Full details of the job.
Vacancy
Vacancy Experienced Travel Sales Specialist – Southeast Asia
Vacancy No
Vacancy No VN933
Advert
Audley Travel is looking for an Experienced Travel Sales Specialist to join our Southeast Asia team – a dream job for those who are inspired by travel and delivering the very best customer experience! If you have a passion for travel and first-hand experience of visiting, living or working in Southeast Asia,along with knowledge and understanding of the product in the region,please get in touch as we would love to hear from you!
About us
At Audley Travel, we turn careers into adventures. We\’re dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team. Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth.
If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together. Find out more here
We offer flexibility through hybrid working where you can split your time between one of our wonderful offices and remotely from home or elsewhere in the UK.
The role
As an \’experienced\’ Country Specialist you will design and sell personalised, tailor-made trips to Audley Travel clients, providing exceptional service. You will handle the full sales and service cycle of a client’s journey, being their single point of contact throughout the process. This is a varied, challenging and rewarding role working in a fast-paced sales environment.
Key responsibilities include:
- Follow up on incoming and existing enquiries and contact clients, primarily over the phone, in order to have detailed conversations to establish their travel preferences and build a relationship
- Prepare detailed, accurate and high-quality itineraries, reflecting the client’s interests, and selecting the most appropriate flights, accommodation and excursions
- Use a variety of sales techniques and communication methods to convert as many enquiries into bookings as possible
- Where appropriate, take opportunities to upsell and switch sell to Audley Travel preferred products
- Act as the single point of contact for your clients from the moment they enquire up until they return from their travels
- Maintain regular contact with clients over the phone, email or face to face to ensure any changes and operational issues are communicated
- Maintain a positive relationship and strong lines of communication with all ground handling agents (GHA’s), suppliers as well as our Product team
Audley Travel operates a 7-day week experience for our clients. Working with us, you can expect the majority of your time to be worked between the hours of 9am – 5:30pm Monday to Friday, alongside one evening per week. In addition, you will be expected to work some weekends with corresponding days off during the week. To help you continue to plan your personal lives, we share these rota’s one quarter in advance.
Homeworking is available in this role or if you prefer a hybrid schedule we would welcome you to join us in one of our offices in Witney, Oxfordshire or Shepherds Bush, London, with a minimum of 3 days per week in the office.
About you
First and foremost, you’re passionate about travel! Whether you’ve travelled the world or have ambitions to discover new countries and cultures, we want to hear from you. The successful candidate will have experience of working in a cruise sales role, achieving high levels of both customer service & bookings, along with the passion and drive to succeed in a career in sales. The thought of delivering great experiences for your customers, whilst exceeding your targets excites you as much planning your next trip.
Additional experience required:
- Able to lead a sales conversation over video, phone and in person
- A confident, articulate and effective communicator with the ability to convey expertise to clients
- Confident user of Office365 suite of products
- Strong interpersonal skills with the ability to influence
What you’ll get in return
- Holiday – 25 days rising to 30 days with length of service
- Hybrid working
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
- Enhanced family leave
- Enhanced pension scheme
- Life insurance
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Gympass – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform–a reward scheme that gives you discounts and cashback with hundreds of retailers
- Sabbatical leave
- Long service awards
We believe it\’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
Country
Country United Kingdom
Location
Location Hybrid; London; Witney
Salary Commission guaranteed with total salary of £37,000 – £54,000+ in year one
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Experienced Travel Sales Specialist - Southeast Asia employer: Audley Travel Ltd.
Contact Detail:
Audley Travel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Experienced Travel Sales Specialist - Southeast Asia
✨Tip Number 1
Make sure to showcase your personal travel experiences in Southeast Asia during any conversations. Share specific stories that highlight your knowledge of the region, as this will resonate with the interviewers and demonstrate your passion for travel.
✨Tip Number 2
Familiarise yourself with Audley Travel's unique offerings and tailor-made trips. Understanding their product range will allow you to speak confidently about how you can contribute to their mission of creating unforgettable journeys.
✨Tip Number 3
Practice your sales techniques by role-playing potential client interactions. This will help you refine your ability to lead conversations and upsell products effectively, which is crucial for the role of a Travel Sales Specialist.
✨Tip Number 4
Network with current or former employees of Audley Travel on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, giving you an edge in your application process.
We think you need these skills to ace Experienced Travel Sales Specialist - Southeast Asia
Some tips for your application 🫡
Highlight Your Travel Experience: Make sure to emphasise your personal travel experiences, especially in Southeast Asia. Share specific stories or insights that demonstrate your passion and knowledge of the region.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the role of a Travel Sales Specialist. Focus on your sales achievements, customer service experience, and any relevant qualifications.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for travel and your understanding of Audley Travel's mission. Mention how your background makes you a perfect fit for creating personalised travel experiences.
Showcase Communication Skills: In your application, highlight your communication skills. Provide examples of how you've successfully engaged with clients in previous roles, whether over the phone, via email, or in person.
How to prepare for a job interview at Audley Travel Ltd.
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal stories about your experiences in Southeast Asia, as this will demonstrate your genuine interest and knowledge of the region.
✨Prepare Tailor-Made Itineraries
Be ready to discuss how you would create personalised itineraries for clients. Consider bringing examples or ideas that reflect your understanding of the diverse interests of travellers heading to Southeast Asia.
✨Demonstrate Sales Techniques
Familiarise yourself with various sales techniques and be prepared to discuss how you would convert enquiries into bookings. Highlight any past successes in upselling or cross-selling products to showcase your sales acumen.
✨Communicate Effectively
Practice your communication skills, as you'll need to convey expertise clearly and confidently. Be prepared to role-play a sales conversation, demonstrating your ability to engage clients over the phone or video calls.
