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For Companies At a Glance
- Tasks: Design and implement innovative digital solutions for client interactions.
- Company: Join Audley Travel, where we turn careers into adventures and prioritize your development.
- Benefits: Enjoy hybrid working, generous holiday, private medical insurance, and exclusive travel discounts.
- Why this job: Be part of a supportive community creating unforgettable travel experiences while enhancing your tech skills.
- Qualifications: Strong background in application design, cloud architecture, and client-facing services required.
- Other info: Flexible work environment with opportunities for personal growth and community engagement.
The predicted salary is between 43200 - 72000 £ per year.
Job Details: Client Interaction Solutions Architect
Full details of the job.
Vacancy: Digital Solutions Architect
Vacancy No: VN779
About us
At Audley Travel, we turn careers into adventures. We\’re dedicated to creating unique travel experiences for our clients and fostering a dynamic, rewarding environment for our team.
Join Audley and become part of a supportive community that prioritises your development. Our inclusive culture, along with competitive salaries and benefits, supports your well-being and growth.
If your passion is travel and you’re looking for a career that excites and inspires, Audley Travel is the perfect place for you. Join us to create unforgettable journeys together.
The role
As the Digital Solutions Architect at Audley Travel, you will be responsible for designing and implementing enterprise-level robust, scalable solutions that enhance our client-facing digital touchpoints. Your role will ensure that all external digital interactions with clients are seamless, innovative, and aligned with our business objectives. You will work closely with project teams and stakeholders to create optimal solutions, ensuring Audley delivers exceptional digital client experiences through the use of scalable and robust technology.
Key responsibilities include:
- Solution Design: Develop high-level application and integration solution designs and work packages for projects. Collaborate with internal and external design, development, and engineering teams.
- Design Reviews: Conduct regular design review sessions within projects to ensure technical/low-level design and delivery align with solution designs.
- Client-Focused Architecture: Create and maintain architectural policies, patterns, and standards that specifically enhance client interactions.
- Innovation: Identify and implement innovative technologies and practices to improve client engagement and satisfaction.
- Collaboration: Work with wider technology, marketing, sales, and customer service teams to understand client needs, ensuring that they translate to requirements that are fulfilled within solutions.
- Catalog Maintenance: Maintain Architecture Building Blocks and catalogs related to applications and integrations.
- Risk Management: Identify and raise appropriate risks, maintain a technical debt register, and ensure regular reviews by the Technical Design Authority (TDA).
- Vendor Management: Assist with technical due diligence for new technology contracts and review existing supplier offerings to align with Audley\’s strategic roadmaps.
What we’re looking for
You will have a strong background in application and solution design for client-facing services along with a proven track record of delivery, along with proven experience in modern cloud-first application architecture and integration patterns focused on client interactions.
Additional experience:
- Experience with a variety of client-facing application domains such as CMS, digital self-service, digital communication, mobile applications, and Marketing Automation.
- Ability to translate business requirements and processes into effective solution designs.
- Technical background in the Microsoft Azure technology stack, Sitecore, or Salesforce.
- Stakeholder management and influencing with all levels from C-suite minus 1 level to operators.
- Commercial understanding and a track record of driving business innovation through technology.
- In-depth knowledge of security by design principles and patterns.
- Up-to-date knowledge of technology trends focused on enhancing client experiences.
- Excellent attention to detail and strong technical problem-solving skills.
- Pragmatic and collaborative, able to balance strategic goals with tactical decisions when necessary.
Why Audley
We are committed to our employees’ quality of life and value the importance of flexibility by offering hybrid working where you can split your time between one of our wonderful offices and remotely from home or elsewhere in the UK. We ask that employees are office-based for a minimum of 3 days per week.
There’s more:
- Discretionary annual bonus plan
- Holiday – 25 days rising to 30 days with length of service
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Private Medical Insurance and access to Healthshield health cash plan – money back for costs associated with everyday healthcare (including optical, dental, medical, prescriptions, physio), and access to medical and wellbeing resources such as a GP service, employee assistance programme and counselling
- Enhanced family leave
- Enhanced pension scheme
- Life insurance
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
If you’re interested in this opportunity, we’d love to hear from you. Click apply and start your journey with us at Audley Travel!
We believe it\’s our people that make the difference and who build Audley into the success it is today. We pride ourselves on enabling people to reach their full potential through promoting and celebrating a diverse and inclusive working environment.
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Digital Solutions Architect employer: Audley Travel Group
Contact Detail:
Audley Travel Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Solutions Architect
✨Tip Number 1
Familiarize yourself with the latest trends in digital solutions and client engagement technologies. Being knowledgeable about tools like Microsoft Azure, Sitecore, and Salesforce will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the travel and technology sectors. Attend industry events or webinars where you can meet people who work at Audley Travel or similar companies. This can provide you with insights into the company culture and the specific challenges they face.
✨Tip Number 3
Prepare to discuss your experience with client-facing applications and how you've successfully implemented solutions in the past. Be ready to share specific examples that highlight your problem-solving skills and ability to innovate.
✨Tip Number 4
Showcase your collaborative spirit by thinking of ways you can contribute to cross-functional teams. Highlight any past experiences where you worked closely with marketing, sales, or customer service to enhance client interactions.
We think you need these skills to ace Digital Solutions Architect
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Digital Solutions Architect position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with client-facing services, cloud-first application architecture, and any relevant technologies like Microsoft Azure, Sitecore, or Salesforce. Use specific examples to demonstrate your expertise.
Showcase Your Problem-Solving Skills: Since the role requires strong technical problem-solving skills, include examples of challenges you've faced in previous roles and how you successfully addressed them. This will show that you can handle the demands of the position.
Express Your Passion for Travel: Audley Travel values a passion for travel. Make sure to convey your enthusiasm for the industry in your application. Share any personal experiences or insights that connect your love for travel with your professional aspirations.
How to prepare for a job interview at Audley Travel Group
✨Show Your Passion for Travel
Since Audley Travel is all about creating unique travel experiences, make sure to express your enthusiasm for travel during the interview. Share personal stories or experiences that highlight your love for exploring new places and cultures.
✨Demonstrate Technical Expertise
Be prepared to discuss your experience with application and solution design, especially in client-facing services. Highlight your knowledge of the Microsoft Azure technology stack, Sitecore, or Salesforce, and be ready to provide examples of how you've successfully implemented these technologies in past projects.
✨Emphasize Collaboration Skills
Collaboration is key in this role. Talk about your experience working with cross-functional teams, including marketing, sales, and customer service. Provide examples of how you’ve translated client needs into effective solutions through teamwork.
✨Prepare for Design Review Scenarios
Since conducting design reviews is a part of the job, be ready to discuss your approach to ensuring alignment between technical designs and business objectives. You might be asked to walk through a past project where you conducted a design review, so have a specific example in mind.
