At a Glance
- Tasks: Lead a dynamic team to create unforgettable travel experiences for clients.
- Company: Join Audley Travel, a leader in tailor-made travel with a collaborative culture.
- Benefits: Competitive salary, health benefits, flexible work options, and generous holiday allowance.
- Other info: Enjoy exclusive travel discounts and opportunities for personal growth.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: Experience in sales management and a passion for developing others.
The predicted salary is between 35000 - 40000 £ per year.
This is a 12-month fixed-term opportunity, giving you the chance to make a meaningful impact within the world of tailor‑made travel at Audley, while growing your experience alongside a passionate, collaborative team.
Join Audley Travel and become our next
Global Travel Manager . If you're passionate about leadership, driving performance, and delivering exceptional client experiences, we would love to hear from you!
Travel Shaped Around You: The Audley Way
We believe the best trips are those that reflect our client's unique way of seeing the world.
For over 30 years, we've been crafting personalised journeys, allowing our clients to create a lifetime of unforgettable memories.
What you’ll be managing
As a Global Travel Manager, you’ll lead our Global Travel Team at the heart of our sales operation – ensuring every enquiry is expertly routed, handled efficiently, and converted into unforgettable journeys.
You’ll drive team performance, develop talent, and partner closely with sales programmes to maximise opportunity, all while fostering a high-energy, client-focused environment.
- Lead, motivate and develop a high-performing team of Global Travel Advisors, setting clear expectations and driving results against KPIs
- Create a positive, competitive sales culture where excellence in service and performance is recognised and rewarded
- Manage team capacity and workload to maximise productivity and ensure strong enquiry conversion
- Conduct regular 1:1s, performance reviews and coaching to support development and continuous improvement
- Set and review targets, objectives and development plans aligned to business goals
- Use data, call listening and performance insights to identify opportunities, improve capability and embed best practice
- Drive a culture of continuous learning through training, feedback and collaboration with the People Development team
- Partner with sales teams to prioritise high-value opportunities and support areas of peak demand
- Champion exceptional client experience, promoting a "sales through service" mindset and high communication standards
- Work cross-functionally with Marketing and Client Experience to enhance service delivery and resolve feedback effectively
About you
You’re an inspiring people leader with a passion for sales, service and developing others.
You bring a strong commercial mindset, thrive in a fast-paced environment, and are motivated by delivering results through your team while creating an engaging and supportive culture.
- What you’ll bring
- Experience in sales management (highly desirable), with a track record of delivering consistent results and excellent customer feedback
- A confident, resilient communicator who remains calm and clear under pressure
- Strong leadership capability, with the ability to drive and embed change while maintaining a positive, motivational approach
- Commercial awareness and a genuine interest in what sets Audley apart
- A passion for developing others, with the patience and willingness to share knowledge and experience
- High emotional intelligence, self-awareness and the ability to build strong, collaborative relationships
- A proactive approach to seeking diverse perspectives and making balanced, informed decisions
- Strong problem-solving skills, with the ability to work independently and manage priorities effectively
- Adaptability in adopting and coaching Audley’s sales approach to maximise team performance
- Confidence in analysing performance data to identify trends and unlock sales opportunities
- Solid working knowledge of Office 365 (Word, Excel, Share Point, Outlook)
- A natural alignment with Audley’s values: being positive, being the difference, being one team and being passionate about travel
- What's In It For You
- Salary: £35,000 - £40,000 (Dependent on Experience) + Discretionary annual bonus plan
- Life insurance & Healthshield health cash plan – money back for everyday healthcare (optical, dental, medical, prescriptions, physio) and access to GP service, employee assistance programme and counselling
- Holiday: 25 days rising to 30 days with length of service
- A day off for your birthday
- A day off for volunteering to support a charity, local support group or community work of your choice
- Flexible hybrid work options – we ask our employees to join us for a minimum of 3 days a week in the office
- Wellhub – a wellbeing platform that gives you unlimited, discounted access to top gyms, studios, and wellbeing apps
- Benefits Platform – a reward scheme that gives you discounts and cashback with hundreds of retailers
- Enhanced family leave & pension scheme
- Discounted Audley trips (for you and your friends & family) and exclusive access to staff travel discount websites
- Long service awards & sabbatical leave
- #J-18808-Ljbffr
Global Travel Manager (Fixed-term Contract) employer: Audley Travel
Audley Travel is an exceptional employer that fosters a collaborative and high-energy work culture, perfect for those passionate about travel and client experiences. With a focus on employee growth, you will have the opportunity to lead a talented team while enjoying generous benefits such as flexible working options, enhanced family leave, and exclusive travel discounts. Located in Shepherd’s Bush, London, Audley offers a vibrant environment where your contributions can make a meaningful impact in the world of tailor-made travel.
StudySmarter Expert Advice🤫
We think this is how you could land Global Travel Manager (Fixed-term Contract)
✨Get Involved in Local Travel Events
Dive into local travel fairs and tourism expos happening in your area. These events are a fantastic way to meet industry professionals, learn about seasonal hiring, and even snag temporary roles on the spot. Don't forget to bring those business cards!
✨Join Travel and Tourism Groups
Connect with travel and tourism communities on platforms like Facebook or Meetup. These groups often share job opportunities and insider tips on temp roles. Plus, engaging with like-minded people can lead to recommendations directly at companies like Audley Travel.
✨Showcase Your Travel Experience
Create a highlight reel of your travel experiences on a personal blog or social media. Show off your passion for the industry and your knowledge about popular destinations. A strong online presence can get you noticed by temp employers looking for enthusiastic candidates!
✨Apply Through Our Website
We urge you to check out our website for temp roles at great companies like Audley Travel. It's where you can find the most up-to-date listings, and applying directly through us often gets your application in front of the right people!
We think you need these skills to ace Global Travel Manager (Fixed-term Contract)
Some tips for your application 🫡
Show Off Your Travel Savvy:In the travel and tourism industry, it's important to highlight any personal travel experiences or knowledge of different destinations. We want to see how your adventures have shaped your understanding of the industry, so weave those stories into your CV and cover letter!
Highlight Relevant Certifications:If you’ve got any travel-related qualifications, like a Certificate in Travel and Tourism or First Aid training, make sure to include them. These show that you’re not just passionate, but also equipped with the know-how to handle various situations in a temporary role at Audley Travel.
Flexibility is Key:Since this is a temporary position, it's a good idea to emphasise your availability and flexibility in your application. Make it clear that you're ready to jump in and take on different tasks, whether it's helping with bookings or providing excellent customer service.
Tailor Your Experience to the Role:Connect your skills and any previous roles to what Audley Travel is looking for. Use the language from the job description to mirror their needs in your application. This helps you stand out as a candidate who’s not just interested but is also the perfect fit for this temporary gig!
How to prepare for a job interview at Audley Travel
✨Showcase Your Customer Service Skills
In the travel and tourism industry, your ability to connect with customers is key. Think of specific examples or experiences where you went above and beyond for a customer. This not only shows your skills but also reflects your genuine passion for helping others enjoy their travels.
✨Knowledge of Travel Trends and Destinations
Get clued up on popular destinations, emerging trends like eco-tourism, or travel technology that's making waves. Being able to discuss these topics during your interview with Audley Travel will not only impress them but will demonstrate that you're proactive and engaged with the industry.
✨Emphasise Your Adaptability
Since this is a temporary role, flexibility and adaptability are crucial. Be ready to share examples of times you've quickly adapted to changing situations or customer needs. This will show that you can handle the dynamic nature of the tourism sector.
✨Prepare for Scenario-Based Questions
Expect interviewers to throw some real-world scenarios your way, especially in customer service settings. Practise answering how you would handle an upset customer or plan an itinerary on short notice. This shows your thought process and problem-solving ability right on the spot!
