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- Tasks: Serve guests with exceptional hospitality and ensure a smooth dining experience.
- Company: Join Audley Retirement Village, a luxury brand focused on quality service and employee development.
- Benefits: Enjoy flexible hours, competitive pay, discounts, and excellent training opportunities.
- Why this job: Build your skills in a vibrant environment while making a positive impact on residents' lives.
- Qualifications: Previous hospitality experience preferred; must have a positive attitude and strong communication skills.
- Other info: Work in a beautiful setting with a supportive team and various roles to explore.
This is a 30 hours per week role, 5 days per week will be required on a 7 days rota basis.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings, and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our Waiter / Waitress, you’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.
Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.
The Ideal Candidate:
- Previous experience in hospitality and handling cash (preferably).
- Taking pride in everything you do is an essential quality for this role.
- A ‘can do’ attitude and an organised approach that ensures things get done.
- Excellent communication skills.
- Self-motivated and driven by standards and sales opportunities.
- Eager to learn and develop.
- Hands on and flexible approach to daily duties and shift patterns.
- Warm, professional and empathetic, as well as smartly turned out.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Waiter / Waitress employer: Audley Group
Contact Detail:
Audley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to luxury service and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare to showcase your previous hospitality experience. Think of specific examples where you've gone above and beyond for customers, as this role requires a warm and professional attitude.
✨Tip Number 3
Demonstrate your flexibility and willingness to learn. Since the role involves various tasks from serving to event setup, showing that you're adaptable will make you a strong candidate.
✨Tip Number 4
Practice your communication skills. As you'll be interacting with both owners and external customers, being able to engage warmly and effectively is crucial for this position.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any previous roles where you provided excellent customer service, handled cash, or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to deliver exceptional service. Mention specific skills that align with the job description, such as communication skills and a 'can do' attitude.
Showcase Your Personality: In your application, let your personality shine through. The role requires a warm and professional demeanour, so use your writing to convey your enthusiasm for working with people and creating memorable experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Audley Group
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience in hospitality during your interview. Discuss specific roles you've held, the types of establishments you've worked in, and how you contributed to providing excellent service.
✨Demonstrate a 'Can Do' Attitude
Employers are looking for candidates with a positive and proactive mindset. Be prepared to share examples of how you've tackled challenges in the past and how your attitude has helped you succeed in a team environment.
✨Communicate Effectively
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common interview questions to ensure you convey your points effectively.
✨Emphasise Your Willingness to Learn
Express your eagerness to develop your skills and grow within the company. Share any relevant training or courses you've undertaken and how they have prepared you for a role in hospitality.
