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For Companies At a Glance
- Tasks: Serve exceptional food and create memorable experiences for our guests.
- Company: Join Audley, a luxury retirement village with fine dining and a vibrant community.
- Benefits: Enjoy work-life balance, competitive salary, discounts, and excellent training opportunities.
- Why this job: Be part of a supportive team in a beautiful setting, enhancing your hospitality skills.
- Qualifications: Previous hospitality experience preferred; must have a positive attitude and great communication skills.
- Other info: Flexible shifts and a chance to grow your career in a prestigious environment.
The Role
The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our Waiter / Waitressyou’ll ensure that Audley Owners and External Customers have the highest quality of service and experience. Thanks to you, owners and the guests who come to enjoy the exceptional food and surroundings at our restaurant and bistro will get a warm welcome and a smooth, seamless service.
Whether you’re taking reservations, seating guests, advising on the menu, serving afternoon tea, promoting the village and our luxury spa, or sharing a joke with regulars, you’ll deliver an exceptional service. You’ll also help service our guest suites, answer owners’ enquiries, keep an eye on stock levels, help set up for special events, and keep everywhere looking scrupulously clean.
The Ideal Candidate:
- Previous experience in hospitality and handling cash (preferably).
- Taking pride in everything you do is an essential quality for this role.
- A ‘can do’ attitude and an organised approach that ensures things get done.
- Excellent communication skills.
- Self-motivated and driven by standards and sales opportunities.
- Eager to learn and develop.
- Hands on and flexible approach to daily duties and shift patterns.
- Warm, professional and empathetic, as well as smartly turned out.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer.We arecommitted to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin,sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&Ipolicy/statement’
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Waiter / Waitress employer: Audley Group
Contact Detail:
Audley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter / Waitress
✨Tip Number 1
Familiarise yourself with the menu and the types of cuisine offered at Audley. Being knowledgeable about the dishes will not only impress during your interview but also show your genuine interest in providing excellent service.
✨Tip Number 2
Demonstrate your customer service skills by sharing specific examples from your previous roles. Highlight situations where you went above and beyond to ensure a great experience for guests, as this aligns perfectly with the expectations at Audley.
✨Tip Number 3
Showcase your adaptability and willingness to learn. Mention any experiences where you had to quickly adjust to new tasks or environments, as this is crucial in a dynamic hospitality setting like Audley.
✨Tip Number 4
Network with current or former employees of Audley if possible. They can provide insights into the company culture and what it takes to succeed, which can be invaluable during your application process.
We think you need these skills to ace Waiter / Waitress
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any previous roles where you provided excellent customer service, handled cash, or worked in a fast-paced environment.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific skills like communication and organisation, and how they align with the expectations of the Waiter/Waitress position.
Showcase Your Personality: In your application, let your personality shine through. The role requires a warm and professional demeanour, so use your writing to convey your enthusiasm and empathy towards customers.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Audley Group
✨Showcase Your Hospitality Experience
Make sure to highlight any previous experience in hospitality during your interview. Discuss specific roles you've held, the types of establishments you've worked in, and how you contributed to providing excellent service.
✨Demonstrate a 'Can Do' Attitude
Employers are looking for candidates who can adapt and tackle challenges with a positive mindset. Be prepared to share examples of how you've approached difficult situations in the past and turned them into successful outcomes.
✨Communicate Effectively
Excellent communication skills are crucial for a Waiter/Waitress role. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like taking orders or handling customer complaints, to showcase your skills.
✨Emphasise Your Attention to Detail
In a fine dining environment, attention to detail is key. Be ready to discuss how you ensure high standards in service, cleanliness, and presentation. Mention any specific practices you follow to maintain these standards.
