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- Tasks: Supervise restaurant operations, ensuring top-notch service and adherence to health standards.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy work-life balance, competitive salary, 28 days holiday, and discounts at restaurants nationwide.
- Why this job: Build your hospitality career in a supportive environment with excellent training and development opportunities.
- Qualifications: Experience in food and beverage management in a 4-star or higher setting is essential.
- Other info: We value diversity and are committed to equal employment opportunities for all.
The predicted salary is between 28800 - 43200 £ per year.
The Restaurant is set within our Audley Retirement village, which has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprise owners who permanently reside on site within their own private homes but also host external customers. From simple to fine cuisine, beautiful settings in heritage buildings, and the very best people, we are a growing luxury brand serious about investing in our people’s training and development. This makes it a great place to build on your skills, take on a varied range of roles, and develop your career in hospitality quickly.
As our Restaurant Supervisor, you will be an integral part of the smooth running of Audley villages. You’ll supervise the team to ensure that Audley Owners and External Customers receive the highest quality of service and experience. You will ensure the team adheres to legislative requirements such as COSHH, Fire safety, Health & Safety, and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness, and hygiene throughout the bistro, restaurant, and customer areas. You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages, being able to deputise in any job capacity. You will deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas, and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands-on and flexible approach to carry out a variety of tasks to meet the needs of the village.
In Return You Will Receive:
- Work-life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive of bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
Restaurant Supervisor employer: Audley Group
Contact Detail:
Audley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Highlight your experience in food and beverage management, especially in a luxury setting. Be ready to share specific examples of how you've maintained high standards and dealt with challenges in previous roles.
✨Tip Number 3
Prepare to discuss your knowledge of health and safety regulations, including COSHH and fire safety. Being able to demonstrate your understanding of these areas will show that you are serious about maintaining a safe environment.
✨Tip Number 4
Practice your communication skills, as they are crucial for this role. Be ready to showcase your ability to handle complaints empathetically and effectively, which is key to ensuring customer satisfaction.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in cash handling, stock control, and team supervision.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've maintained high standards in previous positions and how you can contribute to the Audley Retirement village.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples of how you've effectively communicated with both team members and customers in past roles. This could be in your CV or cover letter.
Showcase Problem-Solving Abilities: In your application, include instances where you've dealt with unexpected situations or complaints in a warm and empathetic manner. This will demonstrate your ability to handle challenges effectively.
How to prepare for a job interview at Audley Group
✨Showcase Your Experience
Be prepared to discuss your previous food and beverage management experience in detail. Highlight specific examples from your time in a 4-star or higher hospitality environment that demonstrate your ability to manage a team and maintain high service standards.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Be ready to provide examples of how you've effectively communicated with both team members and customers, especially in resolving complaints.
✨Emphasise Flexibility and Problem-Solving
The role requires a hands-on approach and the ability to adapt to unexpected situations. Prepare to discuss times when you had to think on your feet and come up with creative solutions to challenges in a busy restaurant setting.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant legislation such as COSHH, Fire Safety, and Health & Safety. Be ready to discuss how you have ensured compliance in previous roles and how you would maintain these standards at Audley.
