Night Porter

Night Porter

Matlock Full-Time No home office possible
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At a Glance

  • Tasks: As a Night Porter, you'll provide friendly service and ensure a secure environment for our residents.
  • Company: Join Audley Group, where we redefine retirement living with stylish villages and exceptional care.
  • Benefits: Enjoy a competitive salary, 28 days holiday, and discounts at our fine dining restaurants.
  • Why this job: Be part of a supportive team that values work-life balance and offers excellent training opportunities.
  • Qualifications: Strong communication skills and a positive attitude are essential; experience with computers is a plus.
  • Other info: Flexible shifts and a warm, welcoming atmosphere await you in this unique role.

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What\’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It\’s retirement, but not as the UK has known it.

As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.

4 on 4 off – 11 hour shifts 

The Ideal Candidate:

  • Strong communication skills.
  • Good level of literacy and numeracy as well as written and oral English.
  • Experience of using a computer would be an advantage.
  • Ability to multi-task.
  • You should be able to identify priorities and manage time effectively.
  • Positive attitude and tolerant nature.
  • Flexible approach to daily duties and shift patterns.
  • Pool cleaning and completing pool test log.
    • Preparing swimming pool and club for day use.
    • Ensuring cleanliness of all public areas as appropriate.
    • Refuse collection throughout the village.
    • Cleaning duties throughout communal areas.
  • Ability to work under pressure and perform well in an emergency.
  • Warm, professional and empathetic.

In Return You Will Receive:

  • Work life balance
  • Competitive salary
  • Company pension scheme, with a 5% company contribution
  • 28 days holiday (inclusive bank holidays)
  • 50% discount on food and drinks at all of our fine dining restaurants nationwide
  • Guest suites at staff rates at all of our luxury villages nationwide
  • Full training provided by our Academy
  • Excellent learning and development opportunities
  • Free membership to our employee discount portal with access to discounts at all major retailers.
  • Free membership to our Healthcare Cash Plan Scheme
  • Refer a friend bonus scheme
  • Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’ 

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Night Porter employer: Audley Group

At Audley Group, we pride ourselves on creating vibrant retirement communities that offer not just stylish living spaces but also a supportive and engaging environment for our residents. As a Night Porter, you will be part of a dedicated team that values exceptional service and fosters a warm atmosphere, all while enjoying a competitive salary, generous holiday allowance, and numerous employee benefits including discounts at our luxury villages and fine dining restaurants. With a strong commitment to employee development and a focus on work-life balance, Audley Group is an excellent employer for those seeking meaningful and rewarding employment in the hospitality sector.
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Contact Detail:

Audley Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Night Porter

✨Tip Number 1

Familiarise yourself with the specific needs of a Night Porter role. Understanding the importance of customer service and how to create a welcoming environment will set you apart from other candidates.

✨Tip Number 2

Highlight your ability to multitask and manage time effectively. Think of examples from your past experiences where you've successfully handled multiple responsibilities at once, especially in high-pressure situations.

✨Tip Number 3

Showcase your communication skills by preparing to discuss how you would interact with residents and staff. Being warm and professional is key, so think about how you can convey this during any interviews or discussions.

✨Tip Number 4

Research the company culture at Audley Villages and Mayfield Villages. Understanding their values and mission will help you align your responses and demonstrate that you're a good fit for their team.

We think you need these skills to ace Night Porter

Strong Communication Skills
Good Literacy and Numeracy
Written and Oral English Proficiency
Computer Proficiency
Multi-tasking Ability
Time Management
Positive Attitude
Tolerant Nature
Flexibility in Duties and Shift Patterns
Pool Cleaning Knowledge
Attention to Cleanliness
Ability to Work Under Pressure
Emergency Response Skills
Empathy and Professionalism

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Night Porter role. Emphasise your customer service experience, communication skills, and any previous roles that required multitasking or working under pressure.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific aspects of the job description that resonate with you, such as creating a warm environment or providing care support, and explain how your background makes you a great fit.

Highlight Relevant Skills: In your application, clearly outline your strong communication skills, literacy, numeracy, and any computer experience. If you have experience in cleaning or maintenance, be sure to mention that as well, as it’s relevant to the duties of a Night Porter.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the Night Porter role.

How to prepare for a job interview at Audley Group

✨Showcase Your Communication Skills

As a Night Porter, strong communication is key. Be prepared to demonstrate your ability to engage with others warmly and effectively during the interview. Share examples of how you've successfully communicated in previous roles.

✨Highlight Your Multi-Tasking Abilities

The role requires juggling various tasks, from administrative duties to cleaning. Discuss specific instances where you managed multiple responsibilities simultaneously, showcasing your time management skills.

✨Emphasise Your Flexibility

With a 4 on 4 off shift pattern, flexibility is crucial. Be ready to talk about your willingness to adapt to changing schedules and duties, and provide examples of how you've been flexible in past jobs.

✨Demonstrate a Positive Attitude

A warm and professional demeanour is essential for this role. Convey your positive outlook during the interview and share experiences that highlight your empathetic nature and ability to remain calm under pressure.

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