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- Tasks: Provide friendly service and ensure a secure, welcoming environment for residents.
- Company: Join a vibrant company transforming retirement living with style and care.
- Benefits: Enjoy competitive pay, flexible hours, and discounts at top restaurants.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Strong communication skills and a positive attitude are essential.
- Other info: Full training provided and excellent opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
This is a 0 hour Bank Contract covering ad hoc shifts (8am – 8pm)Â
We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What\’s more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It\’s retirement, but not as the UK has known it.
As our Night Porter you will deliver friendly and efficient customer service and create a secure, warm and welcoming environment for all our owners. Assist with administrative and operational support throughout the village and with the delivery of some care support if required.
The Ideal Candidate:
- Strong communication skills.
- Good level of literacy and numeracy as well as written and oral English.
- Experience of using a computer would be an advantage.
- Ability to multi-task.
- You should be able to identify priorities and manage time effectively.
- Positive attitude and tolerant nature.
- Flexible approach to daily duties and shift patterns.
- Pool cleaning and completing pool test log.
- Preparing swimming pool and club for day use.
- Ensuring cleanliness of all public areas as appropriate.
- Refuse collection throughout the village.
- Cleaning duties throughout communal areas.
- Ability to work under pressure and perform well in an emergency.
- Warm, professional and empathetic.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our fine dining restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Full training provided by our Academy
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’Â
AV_CHP
Night Porter in Ilkley employer: Audley Group
Contact Detail:
Audley Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Porter in Ilkley
✨Tip Number 1
Get to know the company! Research Mayfield and Audley Villages to understand their vibe and values. This will help you tailor your approach and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. A friendly chat can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to customer service and multi-tasking. Think about examples from your past experiences that showcase your positive attitude and ability to work under pressure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Night Porter in Ilkley
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating that warm and welcoming environment we pride ourselves on.
Tailor Your Application: Make sure to tailor your application to the Night Porter role. Highlight your strong communication skills and any relevant experience you have in customer service or hospitality. We love seeing how your background aligns with our values and the specific duties of the job!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there.
How to prepare for a job interview at Audley Group
✨Know the Company
Before your interview, take some time to research the company and its values. Understanding what makes Mayfield Villages and Audley Villages unique will help you align your answers with their mission of providing exceptional service and enhancing the lives of their owners.
✨Showcase Your Communication Skills
As a Night Porter, strong communication is key. Prepare examples from your past experiences where you effectively communicated with customers or colleagues. This will demonstrate your ability to create a warm and welcoming environment, which is crucial for this role.
✨Demonstrate Flexibility
The job requires a flexible approach to daily duties and shift patterns. Be ready to discuss how you've adapted to changing situations in previous roles. Highlighting your ability to multi-task and manage time effectively will show that you're the right fit for the dynamic environment.
✨Prepare for Practical Scenarios
Since the role may involve pool cleaning and emergency situations, think about how you would handle these tasks. Be prepared to answer situational questions that assess your problem-solving skills and ability to perform under pressure. This will showcase your readiness for the responsibilities of the Night Porter position.
