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For Companies At a Glance
- Tasks: Supervise the restaurant team to ensure top-notch service for residents and guests.
- Company: Join Audley Group, a luxury retirement village brand focused on quality and community.
- Benefits: Enjoy work-life balance, competitive salary, discounts, and excellent training opportunities.
- Why this job: Build your hospitality career in a vibrant environment with a focus on personal development.
- Qualifications: Experience in food and beverage management at a 4-star or higher venue is essential.
- Other info: We celebrate diversity and are committed to equal employment opportunities for all.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The Role
The Restaurant is set within our Audley Retirement village, the village has its own health club, library, fine dining restaurant, bar and luxury suites. Audley villages comprises of owners, who permanently reside on site within their own private homes but also hosts external customers. From the simple to the finest cuisine, beautiful settings in heritage buildings and, of course, the very best people. As a growing luxury brand, we’re serious about investing in our people’s training and development, making this a great place to build on your skills, take on a varied range of roles and develop your career in hospitality in double quick time.
As our Restaurant Supervisor you will be an integral part in the smooth running of Audley villages and you’ll supervise the team to ensure that Audley Owners and External Customers have the highest quality of service and experience.
You will ensure the team adhere to legislative requirements such as COSHH, Fire safety, Health & Safety and Safeguarding of our owners. You will maintain high standards of comfort, cleanliness and hygiene throughout the bistro, restaurant and customer areas.
You will set and maintain the highest standards of dress appearance and be equipped to deal with sudden employee shortages being able to deputise in any job capacity. Deal with complaints in a warm and empathetic way, as necessary.
The Ideal Candidate:
- Food and beverage management experience in a 4* or higher hospitality environment.
- Knowledge of cash handling procedures, stock, wastage and par level control, rotas and unexpected situations.
- Excellent communication skills, both written and verbal.
- Self-motivated and driven by standards and sales opportunities.
- Excellent organisation skills with the ability to prioritise and produce creative solutions.
- Hands on and flexible approach in order to be able to carry out a variety of tasks to the need of the village.
In Return You Will Receive:
- Work life balance
- Competitive salary
- Company pension scheme, with a 5% company contribution
- 28 days holiday (inclusive bank holidays)
- 50% discount on food and drinks at all of our restaurants nationwide
- Guest suites at staff rates at all of our luxury villages nationwide
- Excellent learning and development opportunities
- Free membership to our employee discount portal with access to discounts at all major retailers.
- Free membership to our Healthcare Cash Plan Scheme
- Refer a friend bonus scheme
- Free uniform and a lot more…
Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’
AV_CHP
Restaurant Supervisor employer: Audley Group Careers
Contact Detail:
Audley Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Supervisor
✨Tip Number 1
Familiarise yourself with the Audley brand and its values. Understanding their commitment to quality service and luxury will help you align your responses during interviews and demonstrate that you're a good fit for their culture.
✨Tip Number 2
Highlight your experience in food and beverage management, especially in high-end environments. Be ready to discuss specific examples of how you've maintained standards and handled challenges in previous roles.
✨Tip Number 3
Prepare to showcase your communication skills. Since the role involves dealing with both staff and customers, think of scenarios where you've successfully resolved complaints or improved team dynamics.
✨Tip Number 4
Demonstrate your flexibility and hands-on approach. Be ready to share instances where you've stepped into different roles or adapted quickly to unexpected situations, as this is crucial for a Restaurant Supervisor.
We think you need these skills to ace Restaurant Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage management, particularly in a 4-star or higher hospitality environment. Emphasise your skills in cash handling, stock control, and team supervision.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to provide excellent customer service. Mention specific examples of how you've dealt with complaints or managed a team effectively.
Highlight Relevant Skills: In your application, focus on your communication skills, organisation abilities, and flexibility. Provide examples of how you've prioritised tasks and created solutions in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Audley Group Careers
✨Showcase Your Experience
Be ready to discuss your previous food and beverage management experience in detail. Highlight specific situations where you successfully managed a team or improved service quality, especially in a 4-star or higher environment.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, prepare examples of how you've effectively communicated with both staff and customers. Think about times when you resolved conflicts or handled complaints with empathy.
✨Understand the Brand Values
Research Audley Group and understand their commitment to quality service and customer satisfaction. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining high standards.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to adapt quickly, such as dealing with staff shortages or managing customer complaints.
