At a Glance
- Tasks: Support public sector operations with bilingual admin tasks and customer service.
- Company: Join Audit Wales, a dynamic team making a difference in local communities.
- Benefits: Part-time hours, supportive culture, and opportunities for personal growth.
- Other info: Be part of a friendly team focused on sustainability and community improvement.
- Why this job: Make a real impact in the public sector while developing your skills.
- Qualifications: Experience in booking systems, Welsh language skills, and strong communication.
The predicted salary is between 24000 - 30000 £ per year.
Audit Wales is looking to recruit a bilingual Business Services Support Officer to join our team working in our Cardiff office. The role is permanent and offered as part time over 26 hours per week.
As a Business Services Support Officer, you will play an active role in supporting the business and how we support the public sector in Wales. You will need some experience of booking systems and purchase to pay systems, Welsh language call handling, and supporting administrative projects and programmes.
Core aspects of the role will include providing effective customer focused administration services to the business e.g. travel bookings, restocking supplies, purchasing and courier service, bilingual call handling and visitor receiving service, and meeting room administration. You will also participate in the business services projects and programmes covering a wide range of administrative areas.
Business Services is a small team providing wide ranging functional support for the business across Wales. In addition to the above, you will be involved and contribute to a range of the following:
- facilities management - accommodation projects, parking queries, planned preventative maintenance of the estate, reactive support and supplier liaison.
- health and safety - initiatives including training, supplies, duty of care, etc.
- carbon reduction and sustainability - environmental management system, performance measurement and reporting, and plan initiatives.
- procurement support - purchasing e.g. online orders, purchase orders, compliance review, tendering and contract management administration.
- records management - including archiving and destruction reviews, and other general administrative document and other support.
If you also have experience and the enthusiasm to engage with staff across the organisation this may be the right role for you.
Being GREAT is at the heart of everything we do, we are looking for someone who has a passion for making a difference to the public sector through your sound judgment, analytical, and excellent communication skills.
Bilingual Admin & Business Services Officer in Cardiff employer: Audit Wales
Audit Wales is an excellent employer, offering a dynamic and supportive work environment in Cardiff, where you can make a meaningful impact on the public sector. With a strong focus on employee growth and development, we provide opportunities to engage in diverse administrative projects while promoting sustainability and community improvement. Our commitment to inclusivity and a friendly culture ensures that every team member feels valued and empowered to contribute to our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Bilingual Admin & Business Services Officer in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your field, especially those already working at Audit Wales. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by practising common questions related to bilingual admin roles. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your Welsh language skills! If you're fluent, make sure to highlight this during your interview. It’s a key part of the job and will definitely set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Bilingual Admin & Business Services Officer in Cardiff
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your relevant experience and skills. We want to see how you can bring your unique flair to the role of Bilingual Admin & Business Services Officer!
Show Off Your Bilingual Skills:Since this role requires Welsh language call handling, don’t forget to showcase your bilingual abilities. We love seeing candidates who can communicate effectively in both English and Welsh!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key experiences and achievements shine through without any fluff.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Audit Wales!
How to prepare for a job interview at Audit Wales
✨Brush Up on Bilingual Skills
Since the role requires Welsh language call handling, make sure to practice your Welsh speaking and listening skills. Familiarise yourself with common phrases and terminology used in a business context to show your fluency and confidence during the interview.
✨Know Your Admin Systems
Get comfortable with booking systems and purchase to pay systems before the interview. Be ready to discuss any relevant experience you have with these systems, and think of examples where you've successfully managed administrative tasks or projects.
✨Show Your Customer Focus
This role is all about providing effective customer-focused administration services. Prepare examples that demonstrate your ability to handle customer inquiries, manage travel bookings, or support colleagues in a busy environment. Highlight your problem-solving skills and how you prioritise customer satisfaction.
✨Engage with the Team Spirit
Audit Wales values teamwork and collaboration. During the interview, express your enthusiasm for working with others and contributing to team projects. Share experiences where you've worked effectively in a team setting, especially in supporting initiatives related to health and safety or sustainability.
