At a Glance
- Tasks: Lead customer onboarding and technical implementation projects for enterprise clients.
- Company: Join AudioStack, a pioneering AI audio production company with a diverse team.
- Benefits: Competitive salary, stock options, flexible hours, and great learning opportunities.
- Other info: Be part of a dynamic, international team in vibrant offices across London and Barcelona.
- Why this job: Make a real impact in the fast-growing audio tech space with innovative solutions.
- Qualifications: 3+ years in Implementation or Technical Account Management, strong project management skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK or Barcelona, Spain
Type: Full-time, On-site (Hybrid)
Compensation: Competitive Salary + Bonus + ESOP
Reports to: Implementation Team Lead
About AudioStack
AudioStack is the world's most powerful AI audio production infrastructure, empowering global brands, agencies, and creators to scale high-quality voice and audio production through our Audio-as-a-Service platform. We're pioneering the future of audio automation, personalization, and synthetic voice with cutting-edge AI and a diverse international team.
About the Role
AudioStack is looking for a mid-level Implementation Manager based in either our HQ in London or our Operations Hub in Barcelona to lead customer onboarding and technical implementation projects across our enterprise and mid-market clients. This is a high-impact and strategic role within our Operations Team and alongside our Customer Success team and is ideal for someone who thrives at the intersection of project management, client consulting, and technical delivery. This role is hands-on. You will take ownership of complex implementations, work cross-functionally with Sales, Product, and Operations, and ensure our customers successfully deploy AudioStack's AI-powered audio infrastructure, seamlessly integrated into their workflow.
What You'll Be Doing
- Own the successful delivery of customer implementations from post-sale handover through go-live and adoption.
- Lead end-to-end implementation projects for enterprise and mid-market customers.
- Define project scope, timelines, milestones, and success metrics.
- Manage cross-functional internal teams (Sales, Product, Operations, Engineering).
- Drive projects to on-time, on-budget delivery.
- Understand clients' business processes, KPIs, and operational challenges.
- Assess client software ecosystems and integration requirements.
- Translate business needs into structured technical implementation plans.
- Identify optimisation opportunities and scalable AI audio use cases.
- Act as the primary implementation point of contact for client stakeholders.
- Partner with Sales to ensure smooth client kickoffs and clear expectation alignment.
- Run structured kick-offs, status updates, QBR inputs, and strategic check-ins.
- Build trusted relationships with agency partners and media teams.
- Standardise onboarding processes and implementation playbooks.
- Forecast onboarding capacity and coordinate sprint planning with Operations.
- Establish best practices for rollout across new markets and channels.
- Drive continuous improvement across tools, documentation, and workflows.
Requirements
- +3 years of experience in Implementation, Technical Account Management, Onboarding, or IT/Tech Consulting.
- Experience working with B2B or enterprise customers on complex technical projects.
- Exposure to AdTech, MarTech, or Ad Operations is highly desirable.
- Experience managing API-based or SaaS implementations is a strong plus.
Skills
- Strong project management capabilities (scope, risks, timelines, stakeholders).
- Excellent written and verbal communication skills.
- Ability to explain technical concepts clearly to non-technical stakeholders.
- Structured problem-solving mindset.
- Highly organised, detail-oriented, and process-driven.
- Proficient in Google Sheets / Excel.
Technical Aptitude
- Strong understanding of APIs and integrations (coding experience is a plus, not required).
- Comfortable navigating technical discussions with product and engineering teams.
- Passion for AI, audio technology, and scalable infrastructure.
Benefits
- The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds.
- Great Learning & Development opportunities, such as our biweekly journal club - state-of-the-art papers or Friday wins, a proactive meeting to celebrate shipping of new software each week.
- Hybrid working and Flexible working hours with 3 days in the office per week.
- Stock Options (subject to performance and time served).
- The opportunity to shape a startup culture in a company in the fast-growing audio/video space.
- A truly international and diverse team.
- Offices in the hottest startup hubs London, Barcelona and New York.
- Dog friendly offices (come and meet Swanson and Bernie).
Why is now a really exciting time to join AudioStack
AudioStack is the leading Audio-As-A-Service company with a very strong technology stack and AI R&D team, featured in some of the leading media. We have a great team and culture and you will be immersed in a very international environment and market. We are still a small team of 30 people expanding rapidly internationally. As an early employee you have a lot of room to apply and grow your skills fast, build out a team and move quickly with your ideas, enjoying a lot of space, flexibility and trust. Join us now to revolutionise how audio production is delivered at scale.
Our commitment to diversity
We embrace diversity to build a product that's loved by everyone; we need a team with all kinds of different perspectives, experiences, and backgrounds. That's why we're committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
Implementation Manager in London employer: AudioStack
AudioStack is an exceptional employer, offering a dynamic and innovative work environment where AI engineers can thrive. With a strong focus on employee growth, flexible working hours, and the chance to shape a startup culture in the fast-growing audio space, team members are empowered to make a significant impact. Located in vibrant startup hubs like London, employees enjoy a collaborative atmosphere, diverse backgrounds, and unique perks such as dog-friendly offices.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Manager in London
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Implementation Manager at AudioStack!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like AudioStack or be willing to refer you for that Implementation Manager position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from AudioStack who’s on the lookout for their next Implementation Manager star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Implementation Manager role at AudioStack!
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at AudioStack. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at AudioStack
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at AudioStack. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
