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- Tasks: Lead customer onboarding and technical implementation projects for enterprise clients.
- Company: Join AudioStack, a pioneering AI audio production company with a diverse team.
- Benefits: Competitive salary, stock options, flexible hours, and great learning opportunities.
- Why this job: Make a real impact in the fast-growing audio tech space with innovative solutions.
- Qualifications: 3+ years in Implementation or Technical Account Management, strong project management skills.
- Other info: Be part of a dynamic, international team in vibrant offices across London and Barcelona.
The predicted salary is between 36000 - 60000 £ per year.
Location: London, UK or Barcelona, Spain
Type: Full-time, On-site (Hybrid)
Compensation: Competitive Salary + Bonus + ESOP
Reports to: Implementation Team Lead
About AudioStack
AudioStack is the world's most powerful AI audio production infrastructure, empowering global brands, agencies, and creators to scale high-quality voice and audio production through our Audio-as-a-Service platform. We're pioneering the future of audio automation, personalization, and synthetic voice with cutting-edge AI and a diverse international team.
About the Role
AudioStack is looking for a mid-level Implementation Manager based in either our HQ in London or our Operations Hub in Barcelona to lead customer onboarding and technical implementation projects across our enterprise and mid-market clients. This is a high-impact and strategic role within our Operations Team and alongside our Customer Success team and is ideal for someone who thrives at the intersection of project management, client consulting, and technical delivery. This role is hands-on. You will take ownership of complex implementations, work cross-functionally with Sales, Product, and Operations, and ensure our customers successfully deploy AudioStack's AI-powered audio infrastructure, seamlessly integrated into their workflow.
What You'll Be Doing
- Own the successful delivery of customer implementations from post-sale handover through go-live and adoption.
- Lead end-to-end implementation projects for enterprise and mid-market customers.
- Define project scope, timelines, milestones, and success metrics.
- Manage cross-functional internal teams (Sales, Product, Operations, Engineering).
- Drive projects to on-time, on-budget delivery.
- Understand clients' business processes, KPIs, and operational challenges.
- Assess client software ecosystems and integration requirements.
- Translate business needs into structured technical implementation plans.
- Identify optimisation opportunities and scalable AI audio use cases.
- Act as the primary implementation point of contact for client stakeholders.
- Partner with Sales to ensure smooth client kickoffs and clear expectation alignment.
- Run structured kick-offs, status updates, QBR inputs, and strategic check-ins.
- Build trusted relationships with agency partners and media teams.
- Standardise onboarding processes and implementation playbooks.
- Forecast onboarding capacity and coordinate sprint planning with Operations.
- Establish best practices for rollout across new markets and channels.
- Drive continuous improvement across tools, documentation, and workflows.
Requirements
- +3 years of experience in Implementation, Technical Account Management, Onboarding, or IT/Tech Consulting.
- Experience working with B2B or enterprise customers on complex technical projects.
- Exposure to AdTech, MarTech, or Ad Operations is highly desirable.
- Experience managing API-based or SaaS implementations is a strong plus.
Skills
- Strong project management capabilities (scope, risks, timelines, stakeholders).
- Excellent written and verbal communication skills.
- Ability to explain technical concepts clearly to non-technical stakeholders.
- Structured problem-solving mindset.
- Highly organised, detail-oriented, and process-driven.
- Proficient in Google Sheets / Excel.
Technical Aptitude
- Strong understanding of APIs and integrations (coding experience is a plus, not required).
- Comfortable navigating technical discussions with product and engineering teams.
- Passion for AI, audio technology, and scalable infrastructure.
Benefits
- The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds.
- Great Learning & Development opportunities, such as our biweekly journal club - state-of-the-art papers or Friday wins, a proactive meeting to celebrate shipping of new software each week.
- Hybrid working and Flexible working hours with 3 days in the office per week.
- Stock Options (subject to performance and time served).
- The opportunity to shape a startup culture in a company in the fast-growing audio/video space.
- A truly international and diverse team.
- Offices in the hottest startup hubs London, Barcelona and New York.
- Dog friendly offices (come and meet Swanson and Bernie).
Why is now a really exciting time to join AudioStack
AudioStack is the leading Audio-As-A-Service company with a very strong technology stack and AI R&D team, featured in some of the leading media. We have a great team and culture and you will be immersed in a very international environment and market. We are still a small team of 30 people expanding rapidly internationally. As an early employee you have a lot of room to apply and grow your skills fast, build out a team and move quickly with your ideas, enjoying a lot of space, flexibility and trust. Join us now to revolutionise how audio production is delivered at scale.
Our commitment to diversity
We embrace diversity to build a product that's loved by everyone; we need a team with all kinds of different perspectives, experiences, and backgrounds. That's why we're committed to hiring people regardless of race, religion, colour, national origin, sex, sexual orientation, gender identity, age or disability.
Implementation Manager in London employer: AudioStack
Contact Detail:
AudioStack Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills align with the role of Implementation Manager. Highlight your project management experience and technical know-how to impress.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our awesome team!
We think you need these skills to ace Implementation Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Implementation Manager role. Highlight your experience with project management and technical delivery, as well as any relevant work with B2B or enterprise customers. We want to see how your skills align with what we do at AudioStack!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex challenges in previous roles. We love a good problem-solver! Share specific instances where you translated business needs into technical solutions, especially if they involved AI or audio technology.
Communicate Clearly: Since this role involves liaising with both technical and non-technical stakeholders, make sure your written communication is clear and concise. Use straightforward language to explain your past experiences and how they relate to the role. We appreciate clarity just as much as you do!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you're keen on joining the AudioStack team!
How to prepare for a job interview at AudioStack
✨Know Your Stuff
Before the interview, dive deep into AudioStack's products and services. Understand how their AI audio production infrastructure works and be ready to discuss how your experience aligns with their needs. This shows genuine interest and helps you connect your skills to the role.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects where you led implementations or managed technical deliveries. Highlight your ability to define project scopes, manage timelines, and coordinate cross-functional teams. This will demonstrate your fit for the hands-on nature of the Implementation Manager role.
✨Communicate Clearly
Practice explaining complex technical concepts in simple terms. Since you'll be working with both technical and non-technical stakeholders, being able to bridge that gap is crucial. Use examples from your past experiences to illustrate how you've successfully communicated with diverse teams.
✨Ask Insightful Questions
Prepare thoughtful questions about AudioStack's current projects, team dynamics, and future goals. This not only shows your enthusiasm but also helps you gauge if the company culture and role align with your career aspirations. Plus, it gives you a chance to engage in a meaningful conversation.
