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- Tasks: Lead and mentor a technical team while overseeing audio system design and support.
- Company: Join a dynamic company at the forefront of entertainment technology in London.
- Benefits: Enjoy a competitive salary, creative work environment, and opportunities for international travel.
- Why this job: Influence the future of entertainment technology in a role that blends creativity and technical expertise.
- Qualifications: 5+ years in audio systems engineering with strong leadership and communication skills required.
- Other info: Occasional travel in the UK and internationally to support major productions.
The predicted salary is between 48000 - 84000 £ per year.
Our client is looking for an experienced Head of Technical Services to oversee and evolve their technical operations. This senior leadership role demands in-depth expertise in large-scale professional audio systems and installations, a solid grasp of IT infrastructure, and a strong track record of leading and supporting high-performing teams in a growing environment. The successful candidate will play a critical role in ensuring the smooth operation of technical services across the company and act as a key technical authority for both internal teams and external clients. You will also play a vital role in shaping the direction of our product research, working directly with the team on product development, testing, proof of concept, and support. This is a unique opportunity for someone who thrives in both technical and creative environments, and who is excited by the idea of influencing the future of entertainment technology. The role is based in South West London, with occasional travel in the UK and internationally.
Key Responsibilities- Lead, mentor, and expand the technical service team, fostering a positive and collaborative work culture.
- Oversee the design, maintenance, and support of audio systems for productions, rentals, and system integration projects.
- Manage all internal and external IT systems and infrastructure (networking, servers, software licensing, backup systems).
- Serve as the senior technical authority, providing expert guidance and troubleshooting for advanced audio systems across live productions and rental sectors.
- Develop and implement technical workflows and support protocols to ensure excellent client service.
- Collaborate with key manufacturers on technical issues and advances.
- Work closely with the R&D team to design, prototype, and test new products and features.
- Liaise with other departments and clients to scope, support, and deliver projects to the highest technical standards.
- Drive continuous improvement in systems, processes, and team capability.
- 5+ years in a technical audio or systems engineering role.
- Advanced understanding of professional audio technologies (digital consoles, wireless systems, etc.).
- Strong understanding of professional communications technologies (Clear-Com, Riedel, etc.).
- Experience with IT infrastructure management (Windows and Mac server environments, networking, cybersecurity basics).
- Proven experience managing or mentoring a team.
- Excellent communication skills with a solutions-oriented mindset.
- Ability to work under pressure and solve complex technical issues quickly.
- A positive, proactive attitude and an ability to lead by example.
- Knowledge of industry-standard software like Dante, QLab, AutoCAD, or Vectorworks.
- Excellent communication and interpersonal skills.
- Experience in the live events, theatre, or broadcast sectors.
- A degree in Electronic Engineering, Computer System Engineering, or similar.
- ITIL certification or other formal IT infrastructure credentials.
- Familiarity with coding in C or C++ (Qt framework experience is a bonus).
- Competitive salary based on experience.
- A dynamic and creative working environment at the forefront of entertainment, audio, and live performance technology.
- Direct involvement in Research, shaping and developing cutting-edge audio control products.
- Opportunities for international travel to support major productions, installations, and global industry events.
Head of Technical Services - Audio Systems (London) employer: Audio Visual Recruitment Ltd
Contact Detail:
Audio Visual Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Services - Audio Systems (London)
✨Tip Number 1
Network with professionals in the audio and technical services industry. Attend industry events, workshops, or conferences where you can meet potential colleagues or mentors who can provide insights into the role and company culture.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in mentoring or managing teams. Be prepared to share specific examples of how you've fostered a positive work environment and driven team success.
✨Tip Number 3
Familiarise yourself with the latest trends and technologies in professional audio systems. Being knowledgeable about current advancements will demonstrate your passion for the field and your commitment to staying ahead in the industry.
✨Tip Number 4
Prepare to discuss your problem-solving abilities in high-pressure situations. Think of specific instances where you've successfully resolved complex technical issues, as this will highlight your capability to thrive in challenging environments.
We think you need these skills to ace Head of Technical Services - Audio Systems (London)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical audio systems and team leadership. Use specific examples that demonstrate your expertise in managing large-scale installations and IT infrastructure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for audio technology and your vision for the role. Mention how your background aligns with the company's goals and how you can contribute to their success.
Showcase Relevant Skills: Emphasise your knowledge of professional audio technologies and IT infrastructure management. Include any relevant certifications or software proficiencies that align with the job requirements.
Prepare for Technical Questions: Anticipate technical questions related to audio systems and IT management during the interview process. Be ready to discuss your problem-solving approach and provide examples of past challenges you've overcome.
How to prepare for a job interview at Audio Visual Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your in-depth knowledge of professional audio systems and IT infrastructure. Highlight specific projects where you've successfully implemented or managed large-scale audio installations, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since this role involves leading a team, share examples of how you've mentored or developed team members in previous positions. Discuss your approach to fostering a positive work culture and how you handle challenges within a team setting.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about complex technical issues you've encountered and how you resolved them. Prepare specific examples that showcase your analytical skills and ability to work under pressure, as these are crucial for the role.
✨Engage with Product Development Insights
Since the position involves collaboration with R&D, be ready to discuss your experience with product development and testing. Share any innovative ideas or improvements you've contributed to in past roles, particularly in audio technology.
