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- Tasks: Lead and mentor a technical team while overseeing audio system design and support.
- Company: Join a dynamic company at the forefront of entertainment technology in South West London.
- Benefits: Enjoy a competitive salary, creative work environment, and opportunities for international travel.
- Why this job: Influence the future of entertainment technology in a role that blends creativity and technical expertise.
- Qualifications: 5+ years in audio systems engineering with strong leadership and communication skills required.
- Other info: Occasional travel in the UK and internationally to support major productions.
The predicted salary is between 43200 - 72000 £ per year.
Our client is looking for an experienced Head of Technical Services to oversee and evolve their technical operations. This senior leadership role demands in-depth expertise in large-scale professional audio systems and installations, a solid grasp of IT infrastructure, and a strong track record of leading and supporting high-performing teams in a growing environment. The successful candidate will play a critical role in ensuring the smooth operation of technical services across the company and act as a key technical authority for both internal teams and external clients. You will also play a vital role in shaping the direction of our product research, working directly with the team on product development, testing, proof of concept, and support. This is a unique opportunity for someone who thrives in both technical and creative environments, and who is excited by the idea of influencing the future of entertainment technology. The role is based in South West London, with occasional travel in the UK and internationally.
Key Responsibilities
- Lead, mentor, and expand the technical service team, fostering a positive and collaborative work culture.
- Oversee the design, maintenance, and support of audio systems for productions, rentals, and system integration projects.
- Manage all internal and external IT systems and infrastructure (networking, servers, software licensing, backup systems).
- Serve as the senior technical authority, providing expert guidance and troubleshooting for advanced audio systems across live productions and rental sectors.
- Develop and implement technical workflows and support protocols to ensure excellent client service.
- Collaborate with key manufacturers on technical issues and advances.
- Work closely with the R&D team to design, prototype, and test new products and features.
- Liaise with other departments and clients to scope, support, and deliver projects to the highest technical standards.
- Drive continuous improvement in systems, processes, and team capability.
Essential Skills & Experience
- 5+ years in a technical audio or systems engineering role.
- Advanced understanding of professional audio technologies (digital consoles, wireless systems, etc.).
- Strong understanding of professional communications technologies (Clear-Com, Riedel, etc.).
- Experience with IT infrastructure management (Windows and Mac server environments, networking, cybersecurity basics).
- Proven experience managing or mentoring a team.
- Excellent communication skills with a solutions-oriented mindset.
- Ability to work under pressure and solve complex technical issues quickly.
- A positive, proactive attitude and an ability to lead by example.
- Knowledge of industry-standard software like Dante, QLab, AutoCAD, or Vectorworks.
- Excellent communication and interpersonal skills.
Preferred (But Not Essential)
- Experience in the live events, theatre, or broadcast sectors.
- A degree in Electronic Engineering, Computer System Engineering, or similar.
- ITIL certification or other formal IT infrastructure credentials.
- Familiarity with coding in C or C++ (Qt framework experience is a bonus).
What We Offer
- Competitive salary based on experience.
- A dynamic and creative working environment at the forefront of entertainment, audio, and live performance technology.
- Direct involvement in Research, shaping and developing cutting-edge audio control products.
- Opportunities for international travel to support major productions, installations, and global industry events.
Head of Technical Services - Audio Systems employer: Audio Visual Recruitment Ltd
Contact Detail:
Audio Visual Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Services - Audio Systems
✨Tip Number 1
Network with professionals in the audio and technical services industry. Attend relevant events, trade shows, or workshops where you can meet potential colleagues and industry leaders. Building these connections can provide valuable insights and may lead to job opportunities.
✨Tip Number 2
Showcase your leadership skills by participating in community projects or volunteer work related to audio systems. This not only demonstrates your ability to manage teams but also highlights your commitment to the industry and your passion for technical services.
✨Tip Number 3
Stay updated on the latest trends and technologies in professional audio systems. Follow industry publications, join online forums, and engage with thought leaders on social media. This knowledge will help you speak confidently about innovations during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've led teams and solved complex technical issues in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easier for interviewers to see your impact and capabilities.
We think you need these skills to ace Head of Technical Services - Audio Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical audio systems and IT infrastructure. Emphasise any leadership roles you've held and specific projects that showcase your ability to manage teams and deliver high-quality results.
Craft a Compelling Cover Letter: In your cover letter, express your passion for audio technology and your vision for the future of entertainment technology. Mention how your skills align with the responsibilities outlined in the job description, particularly your experience in mentoring teams and managing complex technical issues.
Showcase Relevant Experience: When detailing your work history, focus on achievements that demonstrate your expertise in professional audio technologies and IT infrastructure management. Use metrics where possible to illustrate your impact, such as improvements in team performance or successful project completions.
Prepare for Technical Questions: Anticipate technical questions related to audio systems and IT infrastructure during the interview process. Be ready to discuss specific technologies you’ve worked with, problem-solving scenarios, and how you’ve contributed to product development and team success.
How to prepare for a job interview at Audio Visual Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your in-depth knowledge of professional audio systems and IT infrastructure. Highlight specific projects where you've successfully implemented or managed large-scale audio installations, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since this role involves leading a team, share examples of how you've mentored or developed high-performing teams in the past. Discuss your approach to fostering a positive work culture and how you handle challenges within a team setting.
✨Prepare for Problem-Solving Scenarios
Expect to face technical scenarios during the interview. Prepare to explain how you would troubleshoot complex audio system issues or manage IT infrastructure problems. This will showcase your solutions-oriented mindset and ability to work under pressure.
✨Engage with Product Development Insights
Since the role involves collaboration with R&D, be ready to discuss your experience with product development and testing. Share any insights on how you've contributed to shaping new products or features, particularly in the context of audio technology.
