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- Tasks: Lead and mentor a technical team while overseeing audio system design and support.
- Company: Join a dynamic company at the forefront of entertainment technology in South West London.
- Benefits: Enjoy a competitive salary, creative work environment, and opportunities for international travel.
- Why this job: Influence the future of entertainment technology and collaborate on cutting-edge product development.
- Qualifications: 5+ years in audio systems engineering, strong leadership skills, and excellent communication abilities.
- Other info: Occasional travel in the UK and internationally; ideal for tech-savvy creatives.
The predicted salary is between 43200 - 72000 £ per year.
Our client is looking for an experienced Head of Technical Services to oversee and evolve their technical operations. This senior leadership role demands in-depth expertise in large-scale professional audio systems and installations, a solid grasp of IT infrastructure, and a strong track record of leading and supporting high-performing teams in a growing environment. The successful candidate will play a critical role in ensuring the smooth operation of technical services across the company and act as a key technical authority for both internal teams and external clients. You’ll also play a vital role in shaping the direction of our product research, working directly with the team on product development, testing, proof of concept, and support. This is a unique opportunity for someone who thrives in both technical and creative environments, and who is excited by the idea of influencing the future of entertainment technology. The role is based in South West London, with occasional travel in the UK and internationally.
Key Responsibilities
- Lead, mentor, and expand the technical service team, fostering a positive and collaborative work culture.
- Oversee the design, maintenance, and support of audio systems for productions, rentals, and system integration projects.
- Manage all internal and external IT systems and infrastructure (networking, servers, software licensing, backup systems).
- Serve as the senior technical authority, providing expert guidance and troubleshooting for advanced audio systems across live productions and rental sectors.
- Develop and implement technical workflows and support protocols to ensure excellent client service.
- Collaborate with key manufacturers on technical issues and advances.
- Work closely with the R&D team to design, prototype, and test new products and features.
- Liaise with other departments and clients to scope, support, and deliver projects to the highest technical standards.
- Drive continuous improvement in systems, processes, and team capability.
Essential Skills & Experience
- 5+ years in a technical audio or systems engineering role.
- Advanced understanding of professional audio technologies (digital consoles, wireless systems, etc.).
- Strong understanding of professional communications technologies (Clear-Com, Riedel, etc.).
- Experience with IT infrastructure management (Windows and Mac server environments, networking, cybersecurity basics).
- Proven experience managing or mentoring a team.
- Excellent communication skills with a solutions-oriented mindset.
- Ability to work under pressure and solve complex technical issues quickly.
- A positive, proactive attitude and an ability to lead by example.
- Knowledge of industry-standard software like Dante, QLab, AutoCAD, or Vectorworks.
- Excellent communication and interpersonal skills.
Preferred (But Not Essential)
- Experience in the live events, theatre, or broadcast sectors.
- A degree in Electronic Engineering, Computer System Engineering, or similar.
- ITIL certification or other formal IT infrastructure credentials.
- Familiarity with coding in C or C++ (Qt framework experience is a bonus).
What We Offer
- Competitive salary based on experience.
- A dynamic and creative working environment at the forefront of entertainment, audio, and live performance technology.
- Direct involvement in Research, shaping and developing cutting-edge audio control products.
- Opportunities for international travel to support major productions, installations, and global industry events.
Head of Technical Services - Audio Systems employer: Audio Visual Recruitment Ltd
Contact Detail:
Audio Visual Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technical Services - Audio Systems
✨Tip Number 1
Network with professionals in the audio and technical services industry. Attend industry events, workshops, or webinars to connect with potential colleagues and learn about the latest trends and technologies. This can help you gain insights into what companies like us are looking for in a candidate.
✨Tip Number 2
Showcase your leadership skills by sharing examples of how you've successfully managed teams in previous roles. Highlight any initiatives you've led that improved team performance or fostered a positive work culture, as this is crucial for a senior position like Head of Technical Services.
✨Tip Number 3
Familiarise yourself with the specific audio technologies and software mentioned in the job description, such as Dante, QLab, and AutoCAD. Being able to discuss these tools confidently during interviews will demonstrate your technical expertise and readiness for the role.
✨Tip Number 4
Prepare to discuss your experience with IT infrastructure management, especially in relation to networking and cybersecurity. Be ready to provide examples of how you've tackled complex technical issues, as this will be key in showcasing your problem-solving abilities in high-pressure situations.
We think you need these skills to ace Head of Technical Services - Audio Systems
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical audio systems and team leadership. Use specific examples that demonstrate your expertise in managing large-scale installations and IT infrastructure.
Craft a Compelling Cover Letter: In your cover letter, express your passion for audio technology and your vision for the role. Mention how your background aligns with the company's goals and how you can contribute to their success.
Showcase Relevant Skills: Emphasise your understanding of professional audio technologies and IT infrastructure management. Include any relevant certifications or software proficiencies that align with the job requirements.
Prepare for Technical Questions: Anticipate technical questions related to audio systems and IT management during the interview process. Be ready to discuss your problem-solving approach and provide examples of past challenges you've overcome.
How to prepare for a job interview at Audio Visual Recruitment Ltd
✨Showcase Your Technical Expertise
Be prepared to discuss your in-depth knowledge of professional audio systems and IT infrastructure. Highlight specific projects where you've successfully implemented or managed large-scale audio installations, as this will demonstrate your capability for the role.
✨Demonstrate Leadership Skills
Since this is a senior leadership position, be ready to share examples of how you've led and mentored teams in the past. Discuss your approach to fostering a positive work culture and how you handle team dynamics, especially under pressure.
✨Prepare for Problem-Solving Scenarios
Expect to face technical challenges during the interview. Prepare to walk through your thought process on how you would troubleshoot complex audio system issues or manage IT infrastructure problems, showcasing your solutions-oriented mindset.
✨Engage with Product Development Insights
Since the role involves collaboration with R&D, be ready to discuss your experience with product development and testing. Share any innovative ideas you have for shaping future audio technologies, as this will highlight your creative thinking and industry knowledge.
