Account Manager

Account Manager

Full-Time No working from home possible
Audience Collective

At a Glance

  • Tasks: Manage client relationships and deliver impactful media campaigns in a fast-paced agency.
  • Company: Join Adgen, a dynamic media planning and buying agency with a collaborative culture.
  • Benefits: Enjoy a competitive salary, 25 days holiday, hybrid working, and great health benefits.
  • Other info: Opportunity for growth and mentorship in a supportive environment.
  • Why this job: Be part of an ambitious team making a real difference in education marketing.
  • Qualifications: Experience in media or marketing, strong communication, and strategic thinking skills.

We’re looking for a proactive and commercially minded Account Manager to join our client services team at Adgen. If you’re a strong communicator, natural organiser, and strong relationship builder who thrives in a fast-paced agency setting, this could be a brilliant opportunity to work with an exciting specialist media planning and buying agency and be part of a collaborative and ambitious team.

About Adgen: Part of AC Media, our agency delivers result-focussed education marketing solutions through robust data analysis and sector knowledge. We’re passionate about helping schools, colleges, and universities connect with the right audiences through exciting, bespoke, and highly targeted media solutions. Driven by creative and energetic individuals, our approach to media planning is underpinned by market knowledge, technical expertise with a focus on continuous improvement.

Our Mission Our approach is guided by three principles: we believe in openness and collaboration; we harness the power of creativity; and we think long term.

What you’ll do

  • Client Management: Build and maintain strong, trusted relationships with clients, being their go-to for campaign updates and advice. Deliver regular client communications, with support from the Account Director, including leading calls, emails and face-to-face meetings. Compile and present status reports, campaign timelines, and results updates. Stay abreast of sector trends, policy changes, and competitor activity. Attend industry events, building a strong network to support growth and client development.
  • Campaign Planning & Delivery: Translate client briefs into concise internal direction for teams, with a clear focus, deadlines and expected deliverables. Oversee the delivery of campaigns across media channels, with a clear understanding of the impact of each, and their purpose for the campaign. Ensure accuracy and timeliness in both deployment and reporting. Collaborate with channel specialists, providing direction to develop media plans that meet client objectives within budget parameters. Look to opportunities to stretch client thinking and budget, with innovative media solutions. Identify opportunities to cross-sell creative, measurement, and other non-media solutions. Ensure all campaigns are delivered on time, within budget, and to brief.
  • Performance & Reporting: Monitor live campaigns and performance KPIs, suggesting opportunities to optimise, and ensuring implementation. Work with teams to create and deliver post campaign analysis with clear actionable insights that influence future campaign direction. Present campaign results and recommendations with clarity and confidence, a clear understanding of what has worked and why, and what could be improved or changed. Pre-empt potential client questions and be prepared to discuss in detail.
  • Project & Team Coordination: Manage campaign timelines and internal workflows, ensuring that deadlines are met and work is delivered to a high standard. Support junior team members as needed, reviewing their work output and offering guidance and mentoring. Ensure that budgets are tracked and invoicing and billing accuracy is maintained.
  • Operational Effectiveness: Maintain up-to-date timesheets and be accountable for team delivery. Ensure financial diligence is maintained, and that client approvals and Purchase Orders are saved in relevant locations and match against corresponding invoices.

What we’re looking for

  • Relevant experience within media or marketing agency roles.
  • Deep understanding of media planning and buying across all key media channels.
  • Demonstrable ability to lead client accounts and work collaboratively.
  • Demonstrate strong stakeholder, communication and presentation abilities.
  • Strategic thinking, growth mindset and problem-solving skills.

What you’ll get

  • Salary of £30,000–£35,000 depending on experience
  • 25 days holiday + 3 celebration days
  • Hybrid working (Tuesday to Thursday in the office)
  • Contributory pension scheme
  • 3 x Life insurance
  • Income protection
  • Employee assistance programme
  • 24/7 Virtual GP access

Account Manager employer: Audience Collective

At Adgen, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that fosters collaboration and personal growth. As a Campaign Delivery Executive, you'll enjoy the benefits of hybrid working, competitive salary, and ample holiday, all while playing a crucial role in delivering impactful campaigns for leading education providers. Our commitment to employee development and a positive environment ensures that you will thrive in your career with us.

Audience Collective

Contact Details:

Audience Collective Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Manager

Show Your Creative Side

In marketing communications, standing out is key. Get creative with your application! Consider designing a mini-campaign or pitch that highlights your skills and understanding of the brand. Tailor it for Audience Collective and show them what you can bring to the table.

Engage in Marketing Communities

Get involved in local or online marketing communications groups. Check out platforms like Meetup for events and workshops. Networking here can lead to hidden job openings and valuable insights into the industry trends—this is where we often discover what companies like Audience Collective are looking for.

Leverage Social Media

Use platforms like LinkedIn and Twitter to showcase your passion for marketing communications. Share insights, articles, and your own content that resonates with the industry. Tagging or interacting with Audience Collective on these platforms can catch the eye of recruiters and show you're genuinely interested in them.

Attend Industry Events

Keep an eye out for marketing conferences and workshops. These are great places to meet potential employers face-to-face and make connections that could land you a full-time role at Audience Collective. Bring your business cards and be prepared to chat about how you can contribute!

We think you need these skills to ace Account Manager

Client Management
Strong Communication Skills
Relationship Building
Campaign Planning
Media Planning and Buying
Performance Monitoring
Data Analysis

Some tips for your application 🫡

Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit Audience Collective. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.

Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.

Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!

Demonstrate Your Understanding of Audience Collective:Show us that you’ve done your homework! In your application, briefly mention what you admire about Audience Collective’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!

How to prepare for a job interview at Audience Collective

Showcase Your Creative Campaigns

Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at Audience Collective will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.

Know Your Digital Tools Inside Out

If you’re heading into a marketing-communications role, make sure you're comfortable discussing key digital marketing tools like Google Analytics, HubSpot, or Hootsuite. Expect some technical questions about how you've used these tools in the past, as they'll want to gauge your hands-on experience and how you analyse data to drive marketing decisions.

Be Ready for Scenario-Based Questions

At Audience Collective, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.

Demonstrate Your Passion for Marketing

As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.