At a Glance
- Tasks: Assist customers with queries and manage the full order cycle efficiently.
- Company: Join a leading organisation known for its excellent customer service.
- Benefits: Competitive pay, supportive team environment, and opportunities for growth.
- Other info: Exciting opportunity to grow within a well-respected company.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Strong communication skills and ability to multitask in a fast-paced environment.
The predicted salary is between 25000 - 30000 £ per year.
Customer Care Advisor We are working with an extremely well-known, industry leading organisation on the lookout for a Customer Care Advisor to join their team in Somerset.
This is an extremely exciting time to join a growing team within a fantastic company.
Our client’s Customer Care Advisors play a critical role maintaining and developing sales of their products to their customers in Retail and/or Specification divisions in the UK and Ireland.
Through a positive approach, they will problem solve whilst working with a strong sense of urgency and a high degree of accuracy.
This Customer Care Advisor must be proactive, professional and confident with strong initiative and the ability to multi-task.
They will have excellent communication skills to ensure strong working relationships with internal and external customers.
Key Responsibilities : Respond in a professional, polite and timely manner to queries coming from all channels (email, phone, social media, etc…) Process and manage the full order cycle using the ERP system, to include: Understanding and communicating stock availability Placing the order to meet customers expected delivery dates Monitoring order status Liaising with couriers to obtain delivery status Communicating any issues/delays to our customers Following up on any queries/ investigation and resolutions
Customer Care Advisor in Somerset employer: AUCTORO RECRUITMENT LIMITED
Join a leading organisation in Somerset as a Customer Care Advisor, where you will be part of a dynamic team dedicated to delivering exceptional service. The company fosters a supportive work culture that prioritises employee growth and development, offering training and advancement opportunities to help you thrive in your career. With a focus on collaboration and innovation, this role not only allows you to make a meaningful impact but also provides a chance to work in a vibrant location known for its community spirit and beautiful surroundings.
Contact Details:
AUCTORO RECRUITMENT LIMITED Recruitment Team
