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- Tasks: Join our team as a Service Engineer, providing hands-on support and repairs for our products.
- Company: Be part of a leading European organization known for its collaborative and growing team culture.
- Benefits: Enjoy a dynamic work environment with opportunities for professional growth and development.
- Why this job: Make a real impact by delivering outstanding service, especially in the care sector where empathy matters.
- Qualifications: Experience in field-based equipment repair is essential; problem-solving skills are a must.
- Other info: Manage your own schedule and engage with diverse customers from B2B to B2C.
The predicted salary is between 28800 - 42000 £ per year.
Service Engineer We are working with a well-known, European leading organisation on the lookout for an experienced, hands-on Service Engineer to cover the South East of England. This is a great opportunity to join a great company within a collaborate and growing team. The service engineers provide essential hands-on support on all company products. They deliver professional onsite repairs and fault finding for both domestic and commercial customers. Some customers are in the care sector, so patience and empathy is key to delivering outstanding customer service. Experience in field-based equipment repair is hugely beneficial for this role, with a logical, problem-solving approach in your work and the ability to quickly grasp concepts and information. Key Responsibilities : Carry out service and repair on the full range of company products Investigate, diagnose reported faults and resolve malfunctions on the range of products Arranging site visits with end-users at their properties Organise and manage your own diary to be as efficient and effective as possible Process all appropriate paperwork to a high standard, completing job report and send back to the office for processing Ensure all company processes are followed Maintaining your service equipment and stock on your van Talk to customers at a variety of levels from B2B to B2C when onsite …
Service Engineer employer: AUCTORO RECRUITMENT LIMITED
Contact Detail:
AUCTORO RECRUITMENT LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer
✨Tip Number 1
Familiarize yourself with the specific products and services offered by the company. Understanding their range will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience you have in field-based equipment repair. Be ready to discuss specific examples of how you've successfully diagnosed and resolved issues in the past.
✨Tip Number 3
Prepare to showcase your problem-solving skills. Think of scenarios where you've had to troubleshoot effectively under pressure, as this is crucial for a Service Engineer role.
✨Tip Number 4
Since customer interaction is key, practice articulating how you would handle various customer situations, especially in sensitive environments like the care sector. Empathy and patience are essential traits to convey.
We think you need these skills to ace Service Engineer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Service Engineer position. Highlight the key responsibilities and required skills, such as hands-on support, fault finding, and customer service, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in field-based equipment repair. Provide specific examples of how you've successfully diagnosed and resolved faults, especially in similar environments like the care sector.
Showcase Soft Skills: Since patience and empathy are crucial for this role, make sure to include examples that demonstrate these qualities. Discuss situations where you provided outstanding customer service or effectively communicated with clients at different levels.
Proofread Your Application: Before submitting your application, carefully proofread your documents. Ensure there are no spelling or grammatical errors, and that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at AUCTORO RECRUITMENT LIMITED
✨Show Your Technical Skills
Be prepared to discuss your hands-on experience with field-based equipment repair. Highlight specific examples where you successfully diagnosed and resolved faults, as this will demonstrate your problem-solving abilities.
✨Emphasize Customer Service Experience
Since the role involves interacting with customers in various sectors, including care, share instances where you've shown patience and empathy. This will illustrate your capability to deliver outstanding customer service.
✨Demonstrate Organizational Skills
Talk about how you manage your time and organize your diary effectively. Provide examples of how you prioritize tasks and ensure efficiency in your work, which is crucial for a Service Engineer.
✨Prepare for Scenario Questions
Expect questions that assess your logical thinking and problem-solving approach. Practice answering scenario-based questions where you need to troubleshoot a malfunction or handle a difficult customer situation.
