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- Tasks: Drive revenue growth by upselling and cross-selling within existing accounts.
- Company: Join Auctane, a leader in mailing and shipping software with a global impact.
- Benefits: Flexible hybrid working, 25-30 days holiday, and generous training budget.
- Other info: Dynamic London office with diverse culture and excellent career growth opportunities.
- Why this job: Make a real difference in e-commerce delivery management while building strong relationships.
- Qualifications: 5-6 years of B2B sales experience in SaaS or technology solutions required.
The predicted salary is between 50000 - 70000 £ per year.
About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink.
Our values: Win as One. Delight Customers. Deliver Great Outcomes.
About Metapack
Metapack, an Auctane company, provides industry-leading ecommerce delivery management software used by the world’s largest retailers and brands. Our platform enables fast, reliable, and cost-effective shipping experiences from check out to post sales tracking. We provide access to a global network of carriers and delivery services. Metapack ensures that every parcel reaches the customer efficiently and transparently.
About the role
As an Account Executive – Expansion, you will be responsible for driving revenue growth within an existing customer portfolio. This is a hunting role inside the farm: you will identify, qualify, and close new business opportunities through upselling and cross-selling Auctane and Metapack solutions. You will work closely with Customer Success, Product, and Marketing to uncover needs, craft value-driven proposals, and expand strategic customer relationships across multiple business units and geographies. This role is ideal for a results-driven salesperson who thrives in consultative selling, relationship building, and navigating complex enterprise accounts.
What will you be doing?
- Own and drive expansion revenue by identifying opportunities for upsell and cross-sell within assigned existing accounts.
- Proactively prospect inside current customers to uncover new stakeholders, business units, and use cases.
- Build strong, trust-based relationships with senior leaders, including VP and C-suite decision-makers.
- Lead the full sales cycle—from discovery and solution positioning to negotiation and contract closure.
- Collaborate closely with Customer Success to understand account health, growth potential, and customer goals.
- Maintain an accurate pipeline and forecast using CRM tools.
- Develop account plans to support long-term revenue growth.
- Work cross-functionally with Product, Marketing, and Solutions Engineering to deliver tailored value propositions.
- Participate in relevant events and conferences.
- Represent the voice of the customer internally and contribute to product and strategy discussions.
What are we looking for?
- 5 to 6 years of B2B enterprise sales experience in SaaS or technology solutions (logistics field highly preferred).
- Proven track record of achieving or exceeding revenue targets through upsell, cross-sell, or expansion motions.
- Demonstrated ability to hunt for new opportunities within existing accounts.
- Strong skills in building internal and external relationships across multiple stakeholder levels.
- Ability to engage and influence senior leadership, including C-level executives.
- Excellent communication, presentation, and negotiation skills.
- Highly collaborative with the ability to work across teams in a fast-paced environment.
- CRM proficiency (Salesforce preferred).
- Additional language skills are a strong plus (e.g., French, German, Dutch etc.).
What do we offer?
- Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home.
- Flexible hybrid working approach: Hybrid working offers the flexibility to balance on-site collaboration and remote productivity, leading to enhanced efficiency and well-being.
- Central London location: Experience the best of both worlds and join us at our fantastic office.
- 25 days holiday (plus public holidays). Your holiday entitlement will increase to max. of 30 days, based on your length of service.
- Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee contributes 4%.
- Life insurance: Auctane will provide 4x of base salary. This benefit is available from the first day of employment.
- Long term income protection: 50% of your base salary for up to 5 years. This benefit is available from the first day of employment.
- Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation.
- Personal Training Budget: We offer a generous training budget of up to £2000 per year dedicated to your professional development.
- Health and Wellbeing: We have a wealth of health and wellbeing benefits available.
- Tax-Free Childcare: You may be eligible for tax free childcare, subject to the criteria set by the government.
- Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme.
- Interest-free season ticket loan: Auctane can provide an interest free loan of up £7,000 to purchase an annual season ticket for travel requirements.
- Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team.
- Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro.
Account Executive - Expansion (Supply Chain) in London employer: Auctane
Contact Detail:
Auctane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive - Expansion (Supply Chain) in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Auctane. Building relationships can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for those interviews! Research Auctane’s products and values thoroughly. Be ready to discuss how your experience aligns with their mission of helping businesses deliver efficiently. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your pitch! You’ll need to articulate your value clearly, especially when it comes to upselling and cross-selling. Role-play with a friend or use mirror practice to refine your delivery. Confidence is key!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows appreciation and keeps you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the role at Auctane.
We think you need these skills to ace Account Executive - Expansion (Supply Chain) in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your experience in B2B sales, especially in SaaS or logistics, and show how you can drive revenue growth through upselling and cross-selling.
Showcase Your Achievements: Don’t just list your responsibilities; flaunt your successes! Include specific examples of how you've exceeded revenue targets or built strong relationships with senior leaders. Numbers speak volumes!
Be Authentic: Let your personality shine through in your application. We love candidates who are genuine and passionate about what they do. Share your story and why you’re excited about joining Auctane and Metapack.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get you into our system quickly. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Auctane
✨Know Your Stuff
Before the interview, dive deep into Auctane's products and services, especially Metapack. Understand how they fit into the supply chain and be ready to discuss how you can leverage them to drive expansion revenue.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience where you've successfully upsold or cross-sold solutions. Highlight your consultative selling approach and how it led to building strong relationships with senior leaders.
✨Engage with the Team
Familiarise yourself with the roles of Customer Success, Product, and Marketing teams at Auctane. Be ready to discuss how you would collaborate with them to craft value-driven proposals and enhance customer relationships.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company’s goals. Inquire about their current challenges in expanding customer portfolios and how you can contribute to overcoming them.