At a Glance
- Tasks: Drive revenue growth by upselling and cross-selling within existing accounts.
- Company: Join Auctane, a leader in mailing and shipping software with a global impact.
- Benefits: Enjoy flexible hybrid working, competitive salary, and extensive health benefits.
- Other info: Dynamic London office with diverse culture and excellent career development opportunities.
- Why this job: Make a real difference in e-commerce delivery management while building strong relationships.
- Qualifications: 5-6 years of B2B sales experience in SaaS or technology solutions required.
The predicted salary is between 50000 - 70000 £ per year.
About Us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever‑changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe. The Auctane family of mailing and shipping software products includes ShipStation, Stamps.com, ShipStation API, Metapack, GlobalPost, and Packlink.
About Metapack
Metapack, an Auctane company, provides industry‑leading ecommerce delivery management software used by the world’s largest retailers and brands. Our platform enables fast, reliable, and cost‑effective shipping experiences from checkout to post‑sales tracking. We provide access to a global network of carriers and delivery services. Metapack ensures that every parcel reaches the customer efficiently and transparently.
About The Role
As an Account Executive – Expansion, you will be responsible for driving revenue growth within an existing customer portfolio. This is a hunting role inside the farm: you will identify, qualify, and close new business opportunities through upselling and cross‑selling Auctane and Metapack solutions. You will work closely with Customer Success, Product, and Marketing to uncover needs, craft value‑driven proposals, and expand strategic customer relationships across multiple business units and geographies. This role is ideal for a results‑driven salesperson who thrives in consultative selling, relationship building, and navigating complex enterprise accounts.
What will you be doing?
- Own and drive expansion revenue by identifying opportunities for upsell and cross‑sell within assigned existing accounts.
- Proactively prospect inside current customers to uncover new stakeholders, business units, and use cases.
- Build strong, trust‑based relationships with senior leaders, including VP and C‑suite decision‑makers.
- Lead the full sales cycle—from discovery and solution positioning to negotiation and contract closure.
- Collaborate closely with Customer Success to understand account health, growth potential, and customer goals.
- Maintain an accurate pipeline and forecast using CRM tools.
- Develop account plans to support long‑term revenue growth.
- Work cross‑functionally with Product, Marketing, and Solutions Engineering to deliver tailored value propositions.
- Participate in relevant events and conferences.
- Represent the voice of the customer internally and contribute to product and strategy discussions.
What are we looking for?
- 5 to 6 years of B2B enterprise sales experience in SaaS or technology solutions (logistics field highly preferred).
- Proven track record of achieving or exceeding revenue targets through upsell, cross‑sell, or expansion motions.
- Demonstrated ability to hunt for new opportunities within existing accounts.
- Strong skills in building internal and external relationships across multiple stakeholder levels.
- Ability to engage and influence senior leadership, including C‑level executives.
- Excellent communication, presentation, and negotiation skills.
- Highly collaborative with the ability to work across teams in a fast‑paced environment.
- CRM proficiency (Salesforce preferred).
- Additional language skills are a strong plus (e.g., French, German, Dutch etc.).
What do we offer?
- Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home.
- Flexible hybrid working approach: Hybrid working offers the flexibility to balance on‑site collaboration and remote productivity, leading to enhanced efficiency and well‑being.
- Central London location: Experience the best of both worlds and join us at our fantastic office.
- 25 days holiday (plus public holidays). Your holiday entitlement will increase to max. of 30 days, based on your length of service.
- Company Pension: Auctane operates a contributory pension scheme on behalf of its employees, and will contribute up to 4%, providing the employee contributes 4%.
- Life insurance: Auctane will provide 4x of base salary.
- Long‑term income protection: 50% of your base salary for up to 5 years.
- Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation.
- Personal Training Budget: We offer a generous training budget of up to £2000 per year dedicated to your professional development.
- Health and Wellbeing: We have a wealth of health and wellbeing benefits available.
- Tax‑Free Childcare: You may be eligible for tax‑free childcare, subject to the criteria set by the government.
- Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme.
- Interest‑free season ticket loan: Auctane can provide an interest‑free loan of up £7,000 to purchase an annual season ticket for travel requirements.
- Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team.
- Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro.
Account Executive - Expansion (Supply Chain) employer: Auctane
Auctane is an exceptional employer that fosters a dynamic and inclusive work culture, offering a flexible hybrid working model that promotes both collaboration and personal well-being. With a central London location, employees enjoy a vibrant office atmosphere enriched by international diversity, alongside generous benefits such as a personal training budget, extensive health and wellbeing resources, and opportunities for professional growth. Join us to be part of a passionate team dedicated to delivering great outcomes while enjoying a supportive environment that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Account Executive - Expansion (Supply Chain)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to current employees at Auctane. Building relationships can open doors you didn’t even know existed.
✨Tip Number 2
Prepare for those interviews! Research Auctane’s products and values thoroughly. Be ready to discuss how your experience aligns with their mission of helping businesses deliver efficiently. Show them you’re not just another candidate, but someone who truly gets what they do.
✨Tip Number 3
Practice your pitch! You’ll need to sell yourself just like you would sell Auctane’s solutions. Create a compelling narrative about your career journey, focusing on your successes in upselling and relationship building. Make it engaging and memorable!
✨Tip Number 4
Don’t forget to follow up! After interviews or networking events, send a quick thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role at Auctane.
We think you need these skills to ace Account Executive - Expansion (Supply Chain)
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about helping businesses deliver and how your skills can contribute to our mission.
Tailor Your CV:Make sure to customise your CV for the Account Executive position. Highlight your B2B sales experience and any relevant achievements in upselling or cross-selling. We love seeing how your past experiences align with what we do at Auctane!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit. Share specific examples of how you've driven revenue growth in previous roles and how you can bring that expertise to our team. Keep it engaging and concise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our Auctane family!
How to prepare for a job interview at Auctane
✨Know Your Stuff
Before the interview, dive deep into Auctane and Metapack's products. Understand how they fit into the supply chain and logistics landscape. This knowledge will help you speak confidently about how you can drive revenue growth through upselling and cross-selling.
✨Build Relationships
Since this role involves engaging with senior leaders, practice your relationship-building skills. Think of examples from your past experiences where you've successfully navigated complex accounts and built trust with decision-makers. Be ready to share these stories!
✨Showcase Your Sales Skills
Prepare to discuss your B2B enterprise sales experience in detail. Highlight specific instances where you've exceeded revenue targets or identified new opportunities within existing accounts. Use metrics to back up your claims and demonstrate your consultative selling approach.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the company's future goals, challenges in the industry, or how the team collaborates across functions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
