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For Companies At a Glance
- Tasks: Drive revenue growth by upselling and cross-selling within existing customer accounts.
- Company: Join Auctane, a leader in ecommerce delivery management software.
- Benefits: Enjoy flexible hybrid working, 25+ days holiday, and a generous training budget.
- Other info: Be part of a diverse team in a vibrant London office with great perks.
- Why this job: Make an impact in a dynamic environment while building relationships with senior leaders.
- Qualifications: 5-6 years of B2B sales experience in SaaS or technology solutions required.
The predicted salary is between 50000 - 70000 £ per year.
About us
At Auctane, we are united by a passion to help businesses deliver — whatever their size, wherever they are, and however they operate. We make it possible for businesses to meet the ever-changing requirements of their industry and customer expectations. Auctane products enable hundreds of thousands of businesses to annually mail and ship billions of items — over $200 billion worth — to recipients around the globe.
Our values: Win as One. Delight Customers. Deliver Great Outcomes.
About Metapack
Metapack, an Auctane company, provides industry‑leading ecommerce delivery management software used by the world’s largest retailers and brands. Our platform enables fast, reliable, and cost‑effective shipping experiences from checkout to post‑sales tracking. We provide access to a global network of carriers and delivery services. Metapack ensures that every parcel reaches the customer efficiently and transparently.
About the role
As an Account Executive – Expansion, you will be responsible for driving revenue growth within an existing customer portfolio. This is a hunting role inside the farm: you will identify, qualify, and close new business opportunities through upselling and cross‑selling Auctane and Metapack solutions. You will work closely with Customer Success, Product, and Marketing to uncover needs, craft value‑driven proposals, and expand strategic customer relationships across multiple business units and geographies. This role is ideal for a results‑driven salesperson who thrives in consultative selling, relationship building, and navigating complex enterprise accounts.
What will you be doing?
- Own and drive expansion revenue by identifying opportunities for upsell and cross‑sell within assigned existing accounts.
- Proactively prospect inside current customers to uncover new stakeholders, business units, and use cases.
- Build strong, trust‑based relationships with senior leaders, including VP and C‑suite decision‑makers.
- Lead the full sales cycle—from discovery and solution positioning to negotiation and contract closure.
- Collaborate closely with Customer Success to understand account health, growth potential, and customer goals.
- Maintain an accurate pipeline and forecast using CRM tools.
- Develop account plans to support long‑term revenue growth.
- Work cross‑functionally with Product, Marketing, and Solutions Engineering to deliver tailored value propositions.
- Participate in relevant events and conferences.
- Represent the voice of the customer internally and contribute to product and strategy discussions.
What are we looking for?
- 5 to 6 years of B2B enterprise sales experience in SaaS or technology solutions (logistics field highly preferred).
- Proven track record of achieving or exceeding revenue targets through upsell, cross‑sell, or expansion motions.
- Demonstrated ability to hunt for new opportunities within existing accounts.
- Strong skills in building internal and external relationships across multiple stakeholder levels.
- Ability to engage and influence senior leadership, including C‑level executives.
- Excellent communication, presentation, and negotiation skills.
- Highly collaborative with the ability to work across teams in a fast‑paced environment.
- Additional language skills are a strong plus (e.g., French, German, Dutch etc.).
What do we offer?
- Tools for the job: Auctane will provide you with all equipment you need, ensuring you can seamlessly and securely work from either the London office or the comfort of your home.
- Flexible hybrid working approach: Hybrid working offers the flexibility to balance on‑site collaboration and remote productivity, leading to enhanced efficiency and well‑being.
- Central London location: Experience the best of both worlds and join us at our fantastic office.
- 25 days holiday (plus public holidays), increasing based on length of service.
- Company Pension: Auctane operates a contributory pension scheme on behalf of its employees.
- Life insurance: Auctane will provide 4x of base salary.
- Long term income protection: 50% of your base salary for up to 5 years.
- Private Medical and Dental Insurance: Both benefits are via our partner Bupa and available post probation.
- Personal Training Budget: Up to £2000 per year dedicated to your professional development.
- Health and Wellbeing: A wealth of health and wellbeing benefits available.
- Tax-Free Childcare: You may be eligible for tax free childcare.
- Cycle to work scheme: Auctane offers a subsidised cycle purchase scheme.
- Interest‑free season ticket loan: Auctane can provide an interest free loan of up to £7,000.
- Referral Bonus: Our Employee Referral Bonus Program is designed to reward you for helping us build an even stronger and more talented team.
- Postal Services: Auctane offers 99% discount on personal shipments using Packlink.pro.
Account Executive – Expansion (Upsell & Cross-Sell) employer: Auctane LLC
Contact Detail:
Auctane LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Executive – Expansion (Upsell & Cross-Sell)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. The more connections you make, the better your chances of landing that Account Executive role.
✨Tip Number 2
Practice your pitch! You never know when you’ll get a chance to impress someone. Prepare a concise and compelling elevator pitch about your experience and how you can drive revenue growth through upselling and cross-selling. Make it memorable!
✨Tip Number 3
Research the company inside out. Understand Auctane’s products and values, and think about how you can contribute to their mission. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. Don’t miss out on the chance to showcase your skills!
We think you need these skills to ace Account Executive – Expansion (Upsell & Cross-Sell)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Account Executive role. Highlight your experience in B2B enterprise sales, especially in SaaS or technology solutions, and showcase how you've successfully upsold or cross-sold in the past.
Showcase Your Relationship-Building Skills: We want to see how you build trust with clients and stakeholders. Use specific examples in your application that demonstrate your ability to engage with senior leaders and navigate complex accounts.
Be Results-Driven: Quantify your achievements! Include metrics that show how you've met or exceeded revenue targets. This will help us understand your impact in previous roles and how you can drive expansion revenue with us.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Auctane LLC
✨Know Your Stuff
Before the interview, dive deep into Auctane and Metapack's products. Understand how they help businesses with shipping and delivery management. This knowledge will not only impress your interviewers but also help you tailor your responses to show how you can drive expansion revenue.
✨Build Relationships
Since this role involves upselling and cross-selling, practice how to build rapport quickly. Think of examples from your past where you've successfully engaged with senior leaders or decision-makers. Be ready to discuss how you can leverage those skills to strengthen relationships within existing accounts.
✨Showcase Your Success
Prepare to share specific examples of how you've achieved or exceeded revenue targets in previous roles. Use metrics and data to back up your claims. This will demonstrate your results-driven mindset and ability to hunt for new opportunities within existing accounts.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the company's growth strategy or how they measure success in the Account Executive role. This shows your genuine interest in the position and helps you understand how you can contribute to their goals.