At a Glance
- Tasks: Deliver luxurious spa treatments and provide five-star service to guests.
- Company: Join Auchrannie, a stunning resort on the Isle of Arran.
- Benefits: Comprehensive training, competitive pay, and a beautiful work environment.
- Other info: Opportunity for career growth and ongoing professional development.
- Why this job: Be part of an award-winning spa team and enhance guest experiences.
- Qualifications: HND/NVQ level 3 in Beauty Therapy or equivalent; experience in a spa is a plus.
The predicted salary is between 24000 - 36000 € per year.
About Auchrannie
Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.
About the role
We are looking for an experienced and passionate Spa Therapist to join our ASPA team. The ASPA is Auchrannie’s award-winning spa. We are proud to work with ishga, a luxurious Scottish skincare brand, to deliver exquisite treatments and memorable experiences to our guests. Reporting to the Senior Therapist/Spa Manager you will deliver all aspects of beauty from massage to facials, body wraps, manicures, pedicures and waxing. Performing all treatments to the highest standard and carry out a personalised recommendation post treatment. Guests will receive five-star service from spa arrival to spa departure.
In this role you will:
- Reassure guests that they are in safe hands and deliver five-star service from their arrival at the ASPA to their departure.
- Perform all treatments to the highest standard, following brand-specific routines and requirements.
- Actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the ASPA.
- Upsell treatments and retail products to increase sales.
- Be responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and ASPA Manager.
To be a good fit for this role you will:
- Have completed an HND/ NVQ level 3, CIDESCO, CIBTAC in Beauty Therapy or Complementary Therapy (or equivalent qualification).
- Be confident to perform all aspects of beauty such as waxing, tinting, gel manicure and pedicure, massage and facials.
- Have previous experience working in a Spa environment.
- Possess a friendly and polite demeanour with good interpersonal skills.
- Have the ability to work well as a member of the team or on your own.
- Experience in sales will be considered an asset.
We offer our therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training in-house. Your standard working week will be 5 days from 7. Standard working hours 8:45-6:10pm daily, average 42.5 hours per week, includes weekend working.
Spa Therapist employer: Auchrannie Resort
At Auchrannie, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. Located on the stunning Isle of Arran, our award-winning ASPA provides Spa Therapists with comprehensive in-house training, including certified courses with the luxurious ishga skincare brand, ensuring you can develop your skills while delivering five-star service to our guests. Join us for a rewarding career where your passion for beauty therapy is celebrated and nurtured in a breathtaking setting.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Get to know the spa! Before your interview, spend some time researching Auchrannie and its ASPA. Familiarise yourself with their treatments and ethos so you can chat confidently about how you can contribute to their five-star service.
✨Tip Number 2
Practice your people skills! As a Spa Therapist, you'll be interacting with guests all day. Think of examples from your past experiences where you've provided excellent customer service or resolved issues, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your passion for beauty therapy! Be prepared to discuss your favourite treatments and why you love them. This will help demonstrate your enthusiasm for the role and show that you're genuinely invested in providing top-notch experiences for guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Auchrannie and ready to bring your skills to the table.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the spa industry shine through! We want to see that you’re not just looking for a job, but that you genuinely love what you do and are excited about joining our ASPA team.
Tailor Your CV:Make sure your CV highlights your relevant experience and qualifications. We’re looking for someone with a solid background in beauty therapy, so don’t forget to mention your HND/NVQ level 3 or equivalent qualifications and any specific treatments you excel at!
Be Personable:Since we pride ourselves on providing five-star service, it’s important to convey your friendly and polite demeanour in your application. Use a warm tone and share examples of how you’ve made guests feel special in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Auchrannie. Plus, it’s super easy!
How to prepare for a job interview at Auchrannie Resort
✨Know Your Treatments
Make sure you’re well-versed in the treatments you’ll be performing, like massages and facials. Brush up on the specific techniques and products used at Auchrannie, especially those from ishga, so you can confidently discuss them during your interview.
✨Showcase Your Experience
Be ready to share examples from your previous roles that highlight your skills and experience in a spa environment. Talk about how you've delivered five-star service and any upselling techniques you've successfully used to enhance guest experiences.
✨Demonstrate Your Interpersonal Skills
Since this role requires a friendly and polite demeanour, think of ways to showcase your interpersonal skills. Prepare to discuss how you build rapport with guests and work effectively within a team, as these qualities are essential for creating a welcoming atmosphere.
✨Ask Insightful Questions
Prepare some thoughtful questions about the ASPA and its services. This shows your genuine interest in the role and helps you understand how you can contribute to the team. Ask about ongoing training opportunities or how they maintain their high standards of service.
