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- Tasks: Deliver luxurious massage treatments and provide five-star service to guests.
- Company: Join Auchrannie, a stunning resort on the Isle of Arran with award-winning spa facilities.
- Benefits: Comprehensive training, competitive pay, and a chance to work in a beautiful location.
- Why this job: Be part of a passionate team and create memorable experiences for guests.
- Qualifications: HND/NVQ level 3 in Massage Therapy and experience in a spa environment.
- Other info: Opportunity for ongoing training and career development in a supportive environment.
The predicted salary is between 24000 - 36000 £ per year.
About Auchrannie: Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.
About the role: We are looking for an experienced and passionate Massage Therapist to join our ASPA team. The ASPA is Auchrannie’s award-winning spa. We are proud to work with ishga, a Scottish luxurious skincare brand, to deliver luxurious treatments and memorable experiences to our guests.
Reporting to the Senior Therapist/Spa Manager, you will:
- Deliver all aspects of massage from deep tissue to hot stones to Indian head.
- Perform all massage and body treatments to the highest standard and carry out a personalised recommendation post treatment.
- Reassure guests that they are in safe hands and deliver five-star service from their arrival at the ASPA to their departure.
- Actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the ASPA.
- Upsell treatments and retail products to increase sales.
- Complete any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and ASPA Manager.
To be a good fit for this role you will:
- Have completed an HND/NVQ level 3 in Massage Therapy (or equivalent qualification).
- Be confident to perform all aspects of massage and body treatments.
- Have previous experience working in a Spa environment.
- Demonstrate a friendly and polite demeanour with good interpersonal skills.
- Have the ability to work well as a member of the team or on your own.
- Demonstrate experience in sales will be considered an asset.
We offer our therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training in-house. Your standard working week will be 5 days from 7. Standard working hours are 8:45-6:10pm daily, averaging 42.5 hours per week, including weekend working.
Massage Therapist employer: Auchrannie Resort
Contact Detail:
Auchrannie Resort Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Massage Therapist
✨Tip Number 1
Get to know the spa! Before your interview, check out Auchrannie’s website and social media. Familiarising yourself with their services and ethos will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! When you get the chance to meet the team, be ready to talk about your experience and what makes you a great fit for the role. Highlight your skills in different massage techniques and how you can enhance the guest experience.
✨Tip Number 3
Show off your personality! The right vibe is crucial in a spa environment. Be friendly and approachable during your interactions, as this will reflect the five-star service they expect from their therapists.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note or email. It shows your appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Massage Therapist
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for massage therapy shine through! Share why you love what you do and how you can bring that enthusiasm to our ASPA team.
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your relevant experience in spa environments and any specific treatments you excel at. We want to see how you fit into our five-star service ethos!
Be Personable: Remember, we’re looking for someone with great interpersonal skills. Use a friendly tone in your cover letter and show us your personality. We want to know how you’ll connect with our guests!
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to becoming part of our amazing team at Auchrannie!
How to prepare for a job interview at Auchrannie Resort
✨Know Your Techniques
Brush up on the various massage techniques you’re familiar with, especially those mentioned in the job description like deep tissue and hot stones. Be ready to discuss your experience with each technique and how you tailor treatments to meet individual guest needs.
✨Showcase Your Customer Service Skills
Since delivering five-star service is key, think of examples from your past roles where you went above and beyond for a client. Prepare to share these stories during the interview to demonstrate your commitment to guest satisfaction.
✨Familiarise Yourself with ishga Products
As Auchrannie works with the ishga skincare brand, it’s a great idea to research their products and philosophy. Being knowledgeable about the brand will show your enthusiasm for the role and your readiness to upsell treatments and retail products.
✨Prepare Questions for Them
Interviews are a two-way street! Think of insightful questions to ask about the team dynamics, ongoing training opportunities, or the spa's approach to guest experiences. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
