At a Glance
- Tasks: Deliver five-star spa treatments and create memorable experiences for guests.
- Company: Join the Auchrannie family at our award-winning ASPA on the stunning Isle of Arran.
- Benefits: Enjoy competitive salary, leisure membership, exclusive discounts, and ongoing training.
- Other info: Dynamic work environment with opportunities for career development and social activities.
- Why this job: Be part of a unique employee-owned resort that values teamwork and personal growth.
- Qualifications: HND/NVQ level 3 in Beauty Therapy or equivalent, with spa experience preferred.
The predicted salary is between 24000 - 30000 £ per year.
Job Ref: AUC1379
Branch: Auchrannie Resort
Location: Auchrannie Resort, Isle Of Arran
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: Standard working week 5 days from 7. Standard working hours 8:45-6:10pm daily, average 42.5 hours per week. Weekend working will be required.
About Auchrannie
Situated on the beautiful Isle of Arran on the West Coast of Scotland, Auchrannie is a unique resort with two 4-star hotels and over forty 5-star luxury self-catering lodges and retreats. In addition to our luxury accommodation, we deliver amazing dining experiences across our restaurants, as well as the chance for our guests to relax in our incredible leisure facilities and book a treatment in our ASPA, Scotland’s first island destination spa.
About the role
We are looking for an experienced and passionate Spa Therapist to join our ASPA team. The ASPA is Auchrannie’s award-winning spa. We are proud to work with ishga, a luxurious Scottish skincare brand, to deliver exquisite treatments and memorable experiences to our guests.
Reporting to the Senior Therapist/Spa Manager you will deliver all aspects of beauty from massage to facials, body wraps, manicures, pedicures and waxing. Performing all treatments to the highest standard and carry out a personalised recommendation post treatment. Guests will receive five-star service from spa arrival to spa departure.
In this role you will:
- Reassure guests that they are in safe hands and deliver five-star service from their arrival at the ASPA to their departure.
- Perform all treatments to the highest standard, following brand-specific routines and requirements.
- Actively maintain a good knowledge of spa services and products and take part in ongoing training activities within the ASPA.
- Upsell treatments and retail products to increase sales.
- Be responsible for completing any other tasks and duties that may be deemed necessary as requested by the Senior Therapist and ASPA Manager.
To be a good fit for this role you will:
- Have completed an HND/NVQ level 3, CIDESCO, CIBTAC in Beauty Therapy or Complementary Therapy (or equivalent qualification).
- Be confident to perform all aspects of beauty such as waxing, tinting, gel manicure and pedicure, massage and facials.
- Have previous experience working in a Spa environment.
- Possess a friendly and polite demeanour with good interpersonal skills.
- Have the ability to work well as a member of the team or on your own.
- Experience in sales will be considered an asset.
We offer our therapists comprehensive in-house training throughout their careers including the opportunity to complete certified ishga training in-house.
Your standard working week will be 5 days from 7. Standard working hours 8:45-6:10pm daily, average 42.5 hours per week, includes weekend working.
Why choose Auchrannie?
Working at Auchrannie offers you a truly unique employee experience. You are more than just part of the team; you are part of our Auchrannie family. As an Employee-Owned Resort, we work collectively to achieve our business objectives and deliver memorable guest experiences, which in turn delivers a financially and personally rewarding career.
We offer a wide range of exclusive team member benefits including:
- Full Leisure Membership with unlimited access to our swimming pools, thermal suites, well equipped gym and multi-purpose gameshall.
- Exclusive resort discounts.
- Share of resort tips (paid monthly).
- Employee wellbeing and assistance programme.
- Team and social activities.
- Long service benefits.
- Referral scheme.
- Training and development opportunities.
- Modern live-in accommodation available.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Spa Therapist
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Auchrannie Resort. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Auchrannie Resort
Don't be shy about reaching out to Auchrannie Resort directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Spa Therapist
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Auchrannie Resort and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Auchrannie Resort
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
